Andy Smith
The hotel is in a great location and having a Cala on the doorstep was a bonus, although the rear pool doesn’t see the sun after midday which is unfortunate. The cleanliness of the hotel wasn’t great, the family pool at the front was a bit grotty, people would leave their rubbish all over the floors and tables and it felt a bit council sitting there at times.
There where multiple damp spots around the hotel which would attract tiny little flies, and these flies are everywhere from floating around lobby ceilings to the hotel room itself (no food was stored in the room).
The kick boards around the room especially under the fridge area, had around 20 rust nails protruding about an inch from the wood - this is dangerous and an accident waiting to happen, especially for little children playing around the room. (771)
The elevator broke on my partner and she ended up stuck for 10-15 minutes waiting on the technician. Only two of the three lifts ever worked and it was a nightmare waiting for them to come.
Staff were really nice and helpful, the lady that attended my partner in the lift was lovely and she calmed the whole situation down for my partner and baby stuck in the lift.
Overall, I think the hotel is in a great location and run by very nice, helpful staff. Just the cleanliness and attention to detail around the hotel and rooms need to be looked at. I personally wouldn’t stay here again, but would definitely pick Cala D’Or for a holiday destination.
Vitalina Chornenka
Great hotel location and friendly staff. The girl Inga at the reception was very polite and helped with all our questions. In general, the hotel staff was always ready to help, even if it was necessary to go up to another floor with us. The room is large enough with all the necessary amenities. The air conditioning worked properly, which was very necessary.
The food was a disappointment. Dry snacks and old fruit, monotonous food every day, the menu hardly changed so we just stopped eating at the hotel. All inclusive is not worth it. Cocktails are also on 3. But I think it's because the hotel itself doesn't meet the standards, the staff did everything possible to make our stay there more comfortable. That's all that is included in your all inclusive, then you will be asked to pay even for washing towels that you take to the beach. The room service was very sloppy, they forgot to clean part of the room, put new towels.
Oleh
Stayed at this hotel for 4 days, but actually now would choose a longer stay. Great experience overall.
The room was spacious and clean, well maintained and with a balcony. There also was a fridge, a safe, very big tv, and a lot of hygiene items. The only item I would also prefer to have is a work desk. Overall I was very satisfied with the room.
The service was also nice. The room was cleaned very well and people at the buffet , swimming pool and reception were nice.
The location is great. Right next to the Cala with clean water. Also the bus station is close by.
The food was great. The best I had in the hotels so far. I prefered the half board. Each day the menu somewhat varied so I didn't get bored of the same food. The food was delicious and fresh, a lot of seafood, beef, pork, cheese, fruits, also good drinks.
Overall I was very satisfied with my stay at the Barcelo Aquamarina and would come back to this hotel again
Izabela Pabian
Initially, I was a bit disappointed with the room size, but the view was perfect. Although my stay was outside high sezon, the hotel was fully booked. It felt a bit crowded, especially around the swimming pools. Extra points for food. We had breakfast and dinners in the hotel price. The food quality and selection are unmatched by the other 4 star hotels I've been to!
Also, direct access to the beach adds to the sunny holiday experience. All in all - 5 stars.
Becci Dixon
This is the 3rd Barcelo I have stayed in, by far my most “mixed” experience.
The hotel itself is lovely, well situated for local shops, restaurants and the beach. The bedroom we had (747), had a lovely view across the cove (picture included), was clean and well maintained, the housekeeping team were fantastic.
Evening entertainment and the animation team throughout the day were really lovely, happy to chat to you even if you didn’t want to join in activities and all the bar staff were a credit to the hotel/Barcelo as a brand.
The pitfalls we came across mainly were at meal times, dinner drinks were meant to be served to you, but this rarely happened, either needed to try and find/get the attention of a member to staff or as we saw in some cases, attempt to help yourself. Food signage needs work, a lot missing so you’d have to guess what the item was, or the translation didn’t make sense, so again creating a guessing game. Likewise, there is no allergy signage other than some on the doors stating to ask staff - had enough issues finding a staff member to ask for a glass of wine, let alone what was in the food. As a result I ended up eating something with egg in and with an egg intolerance this landed me in bed for the rest of the night and the following day.
We were able to hire a car with ease via the team on reception, they arranged the car hire on our behalf and explained to us where we needed to be and when for the car collection.
Overall, I would still recommend this hotel, but think some work needs to be done towards the restaurant system.
My Booking
