Kamil Wojcik
Recently stayed at the hotel for 8 nights.
An overall great experience, lovely staff at reception, especially Melissa was really welcoming. Rooms and hotel in general was clean, drinks were strong and good quality. (We mainly drank drinks with vodka and to see „Wyborowa” as their vodka choice made us happy).
One of the things I’d suggest to work on is the a la carte restaurants. We booked the Asian restaurant only to then find out we were placed for the Italian one and on the day couldn’t swap as it was fully booked. We gave it a try and were really disappointed. 1. One way to really improve the vibe in the Italian restaurant (we later found out it’s same in the Asian one) is to buy a few glass bottles and serve water from them and not from them plastic bottles. When it comes to the food id choose the one from the main restaurant any day. We were served a mushroom soup which then later on was used for my „beef steak” which was pretty much a piece of beef meat from a stew and had nothing to do with a steak. Also the appetisers were dry as if they were placed on the tables the day before. Although walking next to the restaurant you see the tables with the appetisers waiting for customers so I wouldn’t be surprised if they are placed there when they open.
Next day we got booked for the Asian restaurant and it was a much better experience although still if I knew this was the quality of food served here I’d just stick with the main restaurant as the food there was lovely and had no complains over it.
Even though the hotel isn’t next to the beach, the regular shuttle is very handy and within 5 mins you can be sunbathing near the sea. The free bar only serves beer which is also a downside, considering other hotels were serving other alcohol beverages but overall great experience and would recommend the hotel
Dominika Nowakowska
So, I'd rate the hotel an 7/10. The hotel is clean, the all-inclusive option is very good, food, drinks, and towels for the sunbeds are available at all times. The staff is friendly. Greetings to Nichita, he was very helpful, the guest manager , and the pleasant, tall gentleman with glasses from the guest services department. The only things I missed were fresh juices, which they didn't have, more fruits and a gluten-free stand. The kitchen prepared gluten-free dishes for my daughter, but I had to ask for them every day. At breakfast, we also had to wait for bread. I think the hotel should consider a small gluten-free stand with bread, cereals, and pastries.
Faheem Hyder
We had a wonderful stay here. The food was delicious and plentiful, with something available almost all the time. One of the best surprises was the fresh, hot food also being served along the beach — something we didn’t expect but truly appreciated. The swimming pools were extremely clean, and there were plenty of them to choose from.
We were travelling with our 3-year-old and 1-year-old daughters and had no problem finding space and activities for them. They especially loved the daily children’s show, which was one of the highlights of our stay.
The live grill station offered every day was a fantastic bonus alongside the regular meals. Room service was prompt, and the rooms were always neat and clean.
Most importantly, the hotel staff and management were very considerate, understanding, and genuinely focused on creating a positive experience for guests.
vahid eskandari
I had the pleasure of staying at this wonderful hotel, and what impressed me most was the outstanding guest relations service. From the very first day, the team made me feel welcomed and valued. They were always approachable, ready to answer questions, and truly went above and beyond to ensure that every detail of my stay was perfect. Whether it was helping with reservations, recommending activities, or simply checking in to see if everything was fine, their attention and professionalism stood out.
The guest relations staff also handled requests quickly and with a genuine smile, which created a warm and positive atmosphere throughout the hotel. They showed great patience and courtesy when dealing with different needs, making every guest feel important. It was clear that they cared deeply about guest satisfaction and worked hard to maintain a high standard of service.
Beyond the excellent guest relations, the hotel offered clean rooms, a wide variety of food, and beautiful facilities, but what truly made the experience memorable was the personal touch and kindness of the guest relations team. Thanks to them, my holiday felt special, relaxing, and unforgettable.
ahmet turhan
I had a truly memorable experience during my stay at this beautiful resort. From the moment I arrived, I felt warmly welcomed by the entire guest team, who went above and beyond to make sure everything was perfect. The staff were attentive, friendly, and always available to help with any request, whether it was arranging activities, providing helpful information, or simply greeting with a smile.
The hotel itself is stunning, with a modern design and elegant details that create a comfortable yet luxurious atmosphere. The rooms were spacious, spotless, and well equipped with everything I needed for a relaxing holiday. I especially enjoyed the view from the balcony, which made every morning special.
Dining at the resort was a highlight of my stay. There was a wide variety of delicious dishes, and the service team made each meal enjoyable with their thoughtful attention. The pool area and beach were also fantastic, offering plenty of space to relax and unwind.
Overall, what stood out the most was the dedication of the guest team, who made the experience feel personal and unique. I would happily recommend this hotel to anyone seeking a relaxing and well-organized vacation.
My Booking
