Vikingen Infinity Resort & Spa

Vlada Shevchuk

The staff are so good!! Very professional and kind. The pools are so big and warm. There is a lot of tasty food and food choices. The rooms are very big and comfy, with a very good view of sea and pools. Also there is a lot of shops on the hotel territory, with very good prices and quality. The hotel are so clean and big, and the lifts are so fast. Also the hotel is well decorated and have a lot of plants. I will definitely come here again!!!

Maria Lilliendahl Elkjær Schmidt

⭐ Review of Vikingen Infinity Resort – A disappointing experience We have travelled to Turkey many times and have generally been very satisfied, but unfortunately, this trip did not live up to our expectations. The room We were four people but were placed in a very small room, barely suitable for three. It was not prepared for four guests – only two glasses, two cups, and two towels. After complaining at reception, we were given a folding bed, but the space remained very cramped, and our suitcases had to stay on the floor. The sea view was beautiful, but looking to the sides revealed a dump site and a busy road, making it impossible to enjoy the balcony – which only had two chairs emphasizing that this room was NOT meant for 3 yet alone 4 people. Cleanliness and noise Cleaning was far below standard. On arrival, there was an unused tampon on the floor – and even after I mentioned it, it remained there on day ten. We could hear loud banging noises from the elevator all night, and the cleaning staff were noisy early in the morning. There were no “Do Not Disturb” signs, and staff would knock and enter the room even when we clearly said no. One particularly uncomfortable incident was when a cleaner leaned her head onto our balcony from the neighbouring room while our daughter was sitting there early in the morning – completely unacceptable. Surroundings and service The hotel grounds appear attractive at first, but the traffic noise is constant even by the pools. The overall service level was low, and trash, cups, and used diapers were scattered around the pool area. There were too few bins, and the staff seemed indifferent. Bartenders were slow and unfriendly, while a few Indonesian employees were very kind and helpful – sadly, we witnessed them being treated poorly by their Turkish colleagues, which was uncomfortable to watch. Food and experiences The food selection was large but bland and tasteless, and we ended up eating out several times. In the hotel shop, we had a very unpleasant experience. A woman with short red hair shouted at our children (8 and 11 years old) simply because they asked about prices – which were not displayed anywhere. When I approached her to ask about the situation, she shouted at me as well. It was extremely unprofessional, and we chose to shop elsewhere. Entertainment Our children enjoyed the mini disco, but the rest of the shows were repetitive, with the same dances performed in different costumes. Overall Impression The only positives were the nice sea view, the many pools, and the time we enjoyed as a family. Otherwise, the hotel was a major disappointment. We cannot recommend Vikingen Infinity Resort, and we will never return. It does not deserve its five-star rating, I would rate it 2 at highest.

rachelle Coope

It’s my second time here annd still here ant the minute and i love it , pools are a little cold but that’s not the hotels fault. staff are so respectful and hardworking, the entertainment is amazing. The show time is insane and the talent is unbelievable, the food is fresh and a lot of choices every day and night you shouldn’t go hungry.The beach is beautiful and sea is lovely and warm 🫶🏼🫶🏼

Kristina K

This is the most terrible hotel!!! When we checked into the room, there were blankets and shower gel. The carpet is dirty, all stained old. The food is disgusting, I took grilled fish, it was rotten, the smell was terrible! Every day the same children ate only fast food of other food there were no cakes just plastic tasteless no taste! There are no fruits, no watermelons, no melons, no strawberries, nothing at all, only apples, oranges, tangerines and bananas. In the main restaurant there were no plates and forks all the time, you had to wait when they brought plates, they were constantly dirty and greasy, you had to go through a bunch of dishes to find a plate and a clean fork. in bars it stinks of cheap alcohol like ,The smell of "dirty" alcohol - the racks are always sticky and dirty. On the beach, in the bar where the corner is the chicken - Mice are running and there were mice on the roof too, it's just horrible. There were always no cutlery in the beach restaurant and the dishes were all dirty and greasy. People just stood waiting for a fork and ate with their hands. A large number of Russian people are impolite who have never seen food and alcohol. Everyone is pushing to shout and swear. In restaurants they just raid on food and push everyone, even children!!! Coffee machines are not working all the time!! The sauna in a very deplorable condition worked only 2 out of 3 and constantly turned off from one to another!! The hotel staff is rude and rude, they don't understand English!!! They want everyone to speak Russian!!! Women in this hotel are not safe to be insulted and the security does not care !!! The entertainment is just terrible, the children's disco is the same thing. The show is not interesting at all! It's impossible to sleep early in the morning, the cleaning lady constantly shouts and they enter the room !!! This hotel is not 5 stars, this hotel should be given -0 stars!! This is the worst ruined vacation!! I don't recommend it to anyone!!! Smoking everywhere like Biggest Smoking area not possible open windows balcony because it’s Smoking smell!!! Horrible!!!!

Emily Guest

Avoid, zero stars. This was the worst holiday we have ever been on and to give context we have travelled abroad 4 times in the last 12 months as well as UK holidays. Since arriving home I have made a formal complaint to easyJet and they have offered a partial refund due to the multiple issues we had My family have just returned from this holiday which was absolutely terrible, I feel this hotel has been missold. The hotel is not even close to a 5 star and is more importantly a health and safety hazard. The hotel description does not explain that this hotel is directly next to the motorway and you have to cross the motorway bridge to access the beach. I would never have booked a hotel next to a motorway due to the noise which was continuous. The description should also explain that the noise from the disco goes on until 2am and can be heard throughout the hotel. This is not relaxing or enjoyable at such a loud volume and would only suit an 18 to 30s holiday. We did not sleep the entire 7nights as there was then a call for prayer being sung at sun rise every morning. There was a phone in the hallway outside our room which then rang every morning at around 7am. The room we stayed in was terrible with numerous faults, the most concerning was a leak in the roof which kept us awake with constant dripping down the wall, which then hit the skirting board before dripping onto the carpet. This was reported to reception immediately and they advised someone would come to look straight away and we would be moved rooms if they couldn't fix it. This did not happen, nobody ever arrived to even look at this. The following day the electrics in the hotel kept cutting out and to make matters worse the fire alarms were hanging off the wall so had there been an issue due to the leak it could have cost lives. The shower only gave warm water for approximately 2minutes before turning cold. Blankets were not provided in the room and we had to ask for these as the first night I couldn't sleep due to being cold with only a small sheet provided. The drinks selection is poor, you can ask for the same drink all night but it will beade differently every time depending on what alcohol they have left. If you are Turkish then it is fine to push to the front of the queue and be served immediately, probably why all of the Turkish reviews are 5 star. If you want a nice family holiday this is not the place.