I M Vasilache
This review describes my specific set of circumstances, would not want to generalize as the Sani complex is quite large. We stayed at Sani Beach for 6 days, the second week after opening, in a Junior Suite (Beach) with our 2.5 yrs old daughter. Booking, contact and transport logistics were perfect. On arrival we had to wait a good 20-30 minutes to check in, were offered drinks which never arrived. Room was clean but dated (particularly the bathroom). Beach is oldest (and largest, 467 rooms) building in the complex, built in 1984 and renovated in 2010. Consequently it has material drawbacks. It smelled of damp (it is closed 5 months of the year) on arrival on a cold day. Has no sound insulation to speak of which is problematic at 100% capacity utilization. We could hear babies crying at 6 am, 3 doors down; neighboring rooms flushing toilet; and cleaning ladies shouting at each other at lunchtime. Room cleaning is more akin to a hospital or prison with cleaning ladies under huge time pressure wiping the floor with bleach and leaving them wet (my daughter slipped and fell once). Eating, and dining in particular, was a big problem for us. The in house canteen (Poseidon) is the only place one can eat without a reservation and although it is impressively large and well run it has queues at peak times. The Dine Around program featuring multiple restaurants is basically unusable unless booked well in advance of arrival. The Sani app is half the time not showing availability and the other half not working at all. We had to make a formal complaint, which was promptly addressed, to be able to dine away from the canteen a few times. Even attending the newer, nicer canteen (Artemis) for breakfast requires prior written consent (!) which was checked on arrival. Food quality, in our limited experience, is better at the Greek restaurants than at the other types. Surprisingly, the best food is at Poseidon which is actually an impressive operation given the large amounts of people it feeds every day. Large variety of food, changing very day, with some excellent local dishes. Kudos to Poseidon chefs. Activities are limited for under 6 yr olds, particularly when the weather is bad and the sea and outdoor pools are unusable. Confusingly, many activities for adults are not on the app but published on printed pieces of papers one can find in the elevators every morning. The grounds and beaches are in good nick with very nice and thoughtful landscaping. Staff in general is universally friendly and helpful which went a long way to improving our experience after a pretty shaky start.All in all our daughter had fun, we less so. Management and staff did their best to help but at 100% capacity utilization there was only so much they could do.
Anna Marie Crilly
Dear Panagiotis,
I want to take a moment to personally thank you for your exceptional hospitality during our stay at Sani beach. Your attention to detail and commitment to making every guest feel welcome truly stood out.
I especially appreciated how you upgraded our room to solve an issue promptly I had with our room. We booked this holiday very late for 10 days. When we arrived, you took the stress away from us by booking us into all the restaurants that you thought would be suitable for us as I am quite fussy. You got involved in everything from lifting luggage, opening car doors, dealing with issues and always with a big smile and complete calmness.
We will definitely be making this a vacation we will visit every year. Hope to see you all again soon.
Warm Regards - From The Crilly family from Ireland😊
Nenad Stefanović
I recently had the pleasure of staying at Sani Beach Hotel, and it was an unforgettable experience! From the moment we arrived, the staff made us feel incredibly welcome and attended to our every need with genuine warmth and professionalism.
The location is simply stunning, with breathtaking views of the Aegean Sea and beautifully landscaped gardens. Our room was spacious, impeccably clean, and offered a fantastic view of the sea. The amenities were top-notch, including a luxurious spa, multiple heated outdoor swimming pools, and a variety of dining options that catered to all tastes.
One of the highlights of our stay was the exceptional dining experience. Each restaurant offered a unique culinary journey, with fresh, locally sourced ingredients and exquisite flavors. The breakfast buffet was particularly impressive, with a wide selection of delicious options to start the day.
The activities and entertainment provided were excellent, ensuring there was never a dull moment. Whether it was relaxing on the pristine beach, participating in water sports, or enjoying the evening shows, there was something for everyone.
The management and the organization are the best I have ever seen in any hotel. Special praise goes to Ms. Nikoleta Christodoulou for an exceptional client relationship management!
Overall, Sani Beach Hotel exceeded our expectations in every way. It is the perfect destination for a relaxing and luxurious getaway. We can’t wait to return!
D D
The best Resort amazing service and it was our best experience.
A group of 40 and such a wonderful experience with dinner
The white party was amazing
I could thank personally is the reservation
Food amazing
Visited more than 20 Restaurants
Fresh fruits every day
Volvo as personal car travel assistance
OM
Our stay at Sani Beach Hotel was absolutely fantastic! The service is top-notch, and the staff truly go above and beyond to make your experience special. A special mention to Elena, who warmly greets you every morning at breakfast, and to Anisa and Fabiana, who ensure your coffee is always hot and arrives right on time. They do this all with such genuine care and bright smiles, making mornings something to look forward to. This level of service is one of the main reasons we would love to come back.
The dining experience was excellent, with some standout restaurants. We especially loved **Cabana**, **Beach House**, **Psaroyannos**, and **Market** - each offered delicious food and a wonderful atmosphere. However, **Vosporos** and **Macaroni** were our least favorite in terms of both food and ambiance. One downside is that cocktails and wine are really expensive, so offering more affordable local drinks would be a welcome improvement.
The hotel is perfect for families, offering plenty of activities and facilities for babies and kids, which really takes the stress off as parents. Sani Beach is especially popular with children, so if you're looking for a quieter atmosphere, Dunes or Porto might be better options. That said, kids are welcome everywhere, creating a wonderfully relaxing and family-friendly environment. There are also great kids' pools with entertainment and numerous playgrounds, which is a huge plus!
On the improvement side, the breakfast could be more diverse. While the selection is large and the food is nice, after 10 days of eating the same items, it can feel repetitive. It would be great to have more variety throughout the stay. Additionally, the standard rooms are very small for two adults and baby. Although listed as 25 m², it feels more like 15 m² due to the layout, making it a bit cramped.
Another point to mention is the heated pools. While there is one outdoor pool at 28°C and a kids' pool at 29°C, most of the other pools are heated only to 23°C, which is quite cold for my liking. A higher temperature would be more comfortable, especially for families.
Overall, though, we had a wonderful experience, and the exceptional service, along with the family-friendly amenities, are why we’d definitely consider returning!