Aurélie E.
Superb resort with excellent amenities. The hotel offers top-notch facilities, a stunning beach, and a great location. Everything is very well designed and thoughtfully planned. Our suite was fabulous — certainly one of the best we’ve ever had — and the overall cleanliness was impeccable. The staff were friendly, warm, and radiated positivity throughout our stay.
Areas for improvement:
The main issue was at the restaurant level. Unfortunately, the food was often not served hot enough, even directly from the kitchen. While we truly appreciated the staff’s efforts to listen to our feedback and follow up in the following days, the problem of low food temperature persisted.
We would also suggest introducing a dress code for dinner, as some guests arrived dressed as though they had come straight from the beach.
The beach deserves special mention. It is one of the resort’s strongest assets and truly sets the hotel apart. However, despite the presence of many garbage bins, it was disappointing to see some guests carelessly throwing cigarette butts into the sand. Given the Blue Flag recognition, it might be worthwhile for the hotel to enforce stricter measures to preserve this important value.
Sarah Taylor
Really enjoyed our stay at Kassandra Palace. We went first week of October so out of peak season. It was slightly on the cooler side but a lot of space around the pool, beach area etc which was great.
Buffet didn't open until 7pm so was often a queue outside and quite chaotic if you went before 7.30/8pm. I am gluten free and all the food was marked clearly with gluten free / vegan / vegetarian labels which was good, but there was also a risk of cross contamination given the buffet self serve style. I was told that they could provide me with gluten free bread from the kitchen, but I didn't end up using this option. The two slightly frustrating parts of the food service was that they provide you with a sandwich if you arrive late, and a packed breakfast if you are going on one of the excursions - both of these were clearly the same as my partners who can eat gluten so I wasn't able to have these.
The outside pool did attract a lot of flies, so probably did need to be cleaned more regularly than it was (looked like it was cleaned daily)
All the staff were really friendly and it was nice having the spa on site with indoor pool, sauna and treatments available. We also made use of one of the yoga sessions and the tennis courts. There was a good range of activities to do everyday including a number of excursions to the surrounding area, although some of these were not running at the end of the season.
It was really nice having the beach and sun loungers so close for no additional cost to use, and the sunrise was amazing from here.
Mark Bell
This is our first stay at the Kassandra Palace in Halkidiki but definitely won't be our last. We have stayed in Halkidiki before over many years and this hotel is by far the best
Firstly the hotel is fantastic the gardens, pool area and surrounding areas are first class. So relaxing.
A special mention to Despira who was so warm and welcoming making our stay that extra special throughout our stay. Everyday she was on hand to all guests alike.
In the dining area the food was always high standard with Sofia & Athanasia making the service times smooth and slick. The whole restaurant staff work so hard throughout the day.
The beach is stunning with comfortable loungers and amazing views. Remember your snorkel the fish are everywhere and are stunning size/colours.
I'd also like to thank Eirini in the palm bar for warm hospitality in the evenings. On hand with drinks all evening till early hours.
Overall the Kassandra Palace is 10/10 (5 stars) my only small issue was the shower in our room 336, not suitable for myself being over 6ft tall, but thats minor. The rooms are cleaned daily by the lovely Housekeeping staff. Also fresh bottled water added to the room after a hot day in the sunshine.
The spa is decent with nice size pool, jacuzzi, steam room and sauna.
Also each day you can get replacement towels for the beach.
Can not wait to return to the Kassandra Palace, already counting down the days till next time.
Margarita Osmani
I had a good overall experience. The food was great, with dinner having more variations day to day while breakfast was more or less the same. The grounds/beach are very well kept and pretty. The rooms do need an update as other reviewers have mentioned but everything is working fine. The staff is also polite.
However, there are a few things I have noted:
1. There is a “no sun bed reservation” policy but this was never enforced during our stay.
2. Our bathroom door was made of glass and it had gaps on the sides so you could see inside. This was extremely strange.
3. The drinks at the beach bar are a bit expensive (5 euros for coffee).
4. The only drink served during dinner is detox water which tasted odd to me.
5. The food hall gets somewhat chaotic which made dinner a bit stressful.
6. In response to some reviewers complaining about kids, I think it is clear that this is a family resort. There were a lot of toddlers so don’t expect silence 😅.
Pavlos Kalaitzidis
We stayed at this hotel for about two weeks with our two young children, and it was a truly wonderful experience.
The hotel is perfectly suited for families with kids. The beach is beautiful with soft sand and plenty of sunbeds available, and everything is very well maintained. There is a lovely children’s pool as well as a large pool for adults, plus spacious green areas where the kids could play safely.
The staff are exceptionally friendly and helpful, always making us feel welcome.
Our children absolutely loved the Mini Club, which offered fun activities and entertainment perfectly tailored for them.
The food was excellent, with a wide variety of delicious options to choose from each day.
Overall, we had an unforgettable holiday and can wholeheartedly recommend this hotel to other families. We would love to come back again!
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