Ábel Halász
I liked the pancakes, the gyros (and the guy who makes them is really funny). The pizza was okay, although some toppings were low quality. The beach is perfect. I even liked that I had to wake up before 6 a.m. to get a good sunbed in front of the sea.
P. from reception was, or at least tried to be, very helpful. The bed was good and the location is good too. So yes, there are positives – this hotel could be amazing with good staff and better food.
We asked for early check-in because we were traveling with a child. Since check-out is at 11:00, I assumed we might get a room sometime after that. Unfortunately, the reception manager (D) was rude. In the end, we received our room at 14:45, just 15 minutes before the official check-in time (15:00). This didn’t feel very client-friendly, but sadly it was only the beginning.
The room is renovated, but honestly, it feels like a joke. You cannot properly darken the room. There is a vinyl floor placed over old tiles, which feels cheap.
The food is simply bad – and it would be bad even for half of this price. I mostly ate fruit, pizza and gyros, as those were the safest options. There is fish every day, but you never know what kind of fish it is, and it always comes with some sauce (maybe mayo or mustard), but in any case, it is not good.
Every day there is a long queue for pancakes, and you are only allowed to ask for one per person. So if you are a family of three, everyone has to stand in line together. One day, while everyone was waiting, a young guy from reception came and said the boss wanted a special double pancake. Everyone had to wait while the lady prepared a special pancake for him. I don’t understand why management can’t wait their turn like everyone else. Here, the paying guests come after the manager.
One more serious issue: there is a cat on the property that scratches children. Our child was scratched, and the receptionist did not seem surprised at all. Two days later, another child was scratched by the same cat. No one seemed to care.
Justin Cogger
Right lets start.
Reception. 1st class service from check in/out, bus times, late check out info. Always smiling.
Food. Not one bad thing to say about the food. Breakfast had everything you could ask for even onion rings !! Lunch and dinner catered for all foodies. Plenty of fish and different meats. Salads were lovely. Loved the hot grill area that served pizza and sonething special each day wether it was giant prawns cooked in ouzo or liver that was excellent.
Then there was the poolside pizza and gyros on offer. Absolutely superb.
Drinks. You could have everythibg from cocktails to large measure and i mean large measure shorts with a mixer. Lager was Vap and mythros and they were just right during the hot days.
Rooms. Great view from the 7th floor although a little nervous sitting on the balcony as its a long way down when you look over the edge. Rooms cleaned everyday and to a high standard. Thank you.
Other facilities. Beach towels were provided, shower rooms available after check out.
Entertainment. Something on offer all day -aqua aerobics etc.
The small water park is a great idea.
Loved the cushioned sun loungers by the 3 pools. So comfortable.
Theres more that i have probably missed.
The staff were always happy and smiling and would great you where ever you went.
Its a big hotel so could get busy during peak time but going in october meant it was less crowded.
If you want a relaxing break with a chilled atmosphere but in a fantastic hotel then come here.
Definately returning.
W D G
Not a 5 star hotel, at least not yet anyway. We stayed in a room that had recently been refurbished, possibly refurbished by blind children but we can’t verify that & can only base it on the standard of finish. Arrived to hairs in the sink, a dirty toilet, stains on the carpets in corridors. Two lifts in the whole hotel, expect a long wait at breakfast as it’s a max 6 people per lift, or 4 people if you read the sign in the lift. Food was ok, but not great. No fresh orange juice at breakfast unless you pay €2? Other options are fizzy drinks, watered down orange, water or hot drinks. Staff are mostly fine, but don’t really care about guests, at least that’s how we felt when we approached them. Beach is nice, water is clear, pools are fine, sun loungers are very comfortable.
Basically everything within their control can be made so much better, needs time and investment. Need better people running the hotel and need to stop claiming they’re a 5 star hotel when some of the rooms are basically 3 star.
Dominika Kubok
I loved every second of the stay in Pegasos Deluxe Beach Hotel. The staff members were all super friendly and helpful. The food was just excellent - a lot of variety and tasted great. The room was spacious, clean, modern and overlooking the beach. The resort offers a range of amenities for both relaxation and recreation. The outside gym with sea view was a blast! Evening animations were so much fun. Wi-Fi throughout the property was reliable and reasonably fast. Shout out to Dimitris - so wonderful and so helpful.
רון משען
Very recommend hotel. i booked all inclusive deal with a sea view
The room was comfortable with a small balcony, amazing view of the pool and sea. The hotel has 5 pools and a small water park. A private beach with lots of beds and umbrellas for free use by hotel guests. The dining room is large and not felt crowded at any stage of the meals. The food is very tasty with a very large selection of food and desserts. No one will come and not find something to eat, a really huge selection. Cold and hot drink machines, a beer tap and a wine machine. The wellness complex has a large bar that offers cocktails, beers, hot drinks and more. There are also stands for shawarma, sausages, crepes, ice cream, Belgian waffles and natural drinks. The hotel staff is very nice and responds to every request with a smile. We had a perfect experience.
My Booking
