Marvin Blazhevski
I had an absolutely outstanding experience thanks to Sameh, Kiril, and the entire team.
Sameh serves the most wonderful Arabian coffee — rich, authentic, and offered with a warmth and hospitality that instantly makes you feel at home. He is truly a joy to be around.
Kiril is, without exaggeration, the most engaged and attentive Guest Relations Manager I have ever met. His professionalism, genuine care, and proactive approach made my stay exceptional from beginning to end.
And a big thank-you to the whole team — every member I encountered was friendly, supportive, and dedicated, creating a truly memorable atmosphere.
Highly recommended!
MRT
Here’s a review of Jumeirah Mina A Salam — summarizing what we liked about our stay, along with a few caveats, based on our experience and what other guests commonly note.
👍 What We Liked — Strengths of Mina A Salam
• Excellent beachfront location & lovely beach setting. Mina A Salam lies right on the beach, with a private shoreline, giving you easy beach access and beautiful sea-views (including views toward Burj Al Arab depending on the room). 
• Great room with beach/ocean/sea-view. Our room delivered on the promise: comfortable, nicely furnished, with a view — ideal for relaxing and enjoying the horizon. Others also point out that many rooms and suites “feature private balconies and Gulf views.” 
• Warm, helpful, friendly staff — good service. Throughout our stay, hotel staff were polite, helpful, and attentive. From what we saw and what many reviews note, service is one of the strong points here: people try to make things go smoothly for guests. 
• Access to resort amenities — pools, waterpark, facilities, easy convenience. Mina A Salam is part of a larger resort complex — you get access to amenities like pools, private-beach privileges, spa and wellness options, water-park access for families, good dining options, and overall a rich selection of services. 
• Good balance: relaxing but with convenience nearby. You get beachfront relaxation, yet you’re not cut off — the hotel has a mix of calm, comfort, and access to services, making it a well-balanced choice if you want a beach + city-convenience vibe. 
⚠️ What to Know — Minor Drawbacks / What Could Be Better
• The hotel shows some age; décor / rooms may feel a bit dated. While comfortable, some aspects of the hotel (rooms, common areas) reflect its age — it’s not the newest resort in Dubai. The ambience can feel a bit “classic” rather than ultra-modern.
• Because it’s part of a large resort complex, some areas may feel busy or “resort-like.” If you imagine a boutique, ultra-quiet villa-style stay, expect some resort-scale hustle — other guests, resort amenities, shared facilities can bring a certain level of activity that may not suit those seeking total isolation.
• Potentially higher price for what you get (depending on season / room). As often with beachfront + resort-resort hotels, cost per night may be on the premium side — but that comes with convenience, amenities, and location.
• If you want super-modern minimalism or a design-forward hotel, this may not be it. The style is more classic Arabian / resort-style — cozy and comfortable, but not necessarily the kind of cutting-edge design some travellers expect.
🎯 My Overall Verdict — Worth It, If You Want Beach + Comfort + Good Service
Overall, I strongly recommend Mina A Salam, especially if you’re looking for:
• a comfortable room with sea/ocean/beach view
• easy beach access and resort amenities (pools, spa, water-park, restaurants)
• friendly staff and convenience (good service, easy access to what you need)
• a balance between relaxation and staying somewhere easy and central for exploring
It may not be the most “modern boutique” hotel in Dubai — but it’s a very solid, enjoyable stay if you value comfort, beach-front location, and good amenities. For a seaside vacation with views and ease, Mina A Salam delivers well.
Lulu’a Al D
Just want to thank everyone at Mina Salam for our fabulous stay, especially Yana, the manager, she’s an absolute angel and shining star, it’s like a family, welcoming us back again and again. Everything was perfect, beautiful smell when you walk into the hotel and into the bedroom corridors, beautiful gardens and lagoon and spotlessly clean beach. We were a family of 4 with my mum, cousin and her baby and they met our every need without having to ask. Impeccable service, the breakfast staff were lovely, the guys on the front door were extremely helpful and friendly. Everything I asked for they had, even a special hairdryer! We will always return
Maya
We stayed here early September and were very pleased with our experience. We particularly enjoyed the variety of restaurants which all were amazing. The abra boats made our holiday as we loved using the throughout the day. We were guests of the Amal lounge which is the only thing about the hotel that I wasn’t happy with. The afternoon tea wasn’t as advertised in photos show on their website and social media. However the canopy’s served in the evening were very nice. I would definitely revisit in the future. I have made a YouTube vlog on the hotel on my channel TravelWithMyz
Andrew Knows
I’ve lived in Dubai for over 5 years and I know how incredible Dubai’s service usually is people here are respectful, professional and genuinely helpful. I always spend well, tip generously and treat everyone with kindness. But my experience today was shocking.
After spending over 2,400 AED at Shimmers and Sunday Shop, I lost my valet ticket. Instead of helping, the concierge manager (a female with dark curly hair) and Humid from the valet team treated me with no respect or any help because I was not a hotel guest but someone who joined the hotel facilities. They kept blaming each other and came up with different excuses and made me pay 150 AED for a lost card when it is normally free? I’m a regular and have never had to deal with the hotel staff personally but trust me you don’t want to experience this service/hospitality at all. This is not Dubai hospitality service at all!!
All the staff involved were completely unhelpful and lacked any sense of hospitality. No one cared, no one took responsibility and the attitude was simply unacceptable for a “five-star” hotel.
I live for more than 5 years in Dubai and I have never been treated like this before! Dubai is famous for its world-class hospitality but this hotel is the complete opposite.. For me It’s not about the 150 AED it’s about the principle and the way they treat guests here!
If you truly want to experience Dubai’s amazing service, do not choose Mina Al Salam. There are so many better hotels in this city; places like Al Naseem, One&Only Royal Mirage or Four Seasons Jumeirah where guests are respected and treated with genuine care.
This place is really not worth the money.