Genine Riddell
Lovely big family room for myself and my grandaughter. 4 beds in total, large balcony. Room cleaned and towels changed as often as we requested Good air-conditioning. Bed was a bit too hard for me.
Breakfast had a great selection to suit all tastes,and nationalities, plenty of choice. We chose the snack bar at the pool for lunch,the pizzas are cooked there,really tasty. Evening meal, the specials, such as bbq meat and pasta dishes were very good although could do with being warmer. Lots of salad, breads and vegetables always on offer. Reasonable selection deserts,plenty of fruit. Beer, red and white wine on tap in the restaurant as well as soft drinks and water. Life guard ( Spanish girl) was fabulous with the children. Entertainment during the day was ok. Evening entertainment was a bit hit and miss. Reception staff were helpful with booking excursions. There is a very useful, well stocked shop on site.
Negative stuff now.. not enough sun loungers, people reserving them and not using them. Bar manager (I'm guessing) rude ,slow, foul language, very mean with the drink,which was not good quality anyway.
Well located for the airport and visiting Lindos and Rhodes town.
Dennis
We had a wonderful vacation in Filerimos Village Hotel and cannot wait to get back, from our experience I cannot comprehend the previous harsh reviews as they are so far from what we experienced ourselves.
Both myself and my wife are extremely satisfied, and our kids are still over the moon.
Starting with the check-in process it was what you can expect from an hotel, some hassle with that the tourist tax needs to be paid in cash and not card, however we were allowed to pay it the day after so that we could find an ATM nearby.
The All-inclusive instructions were very clear and timeslots for all activities were suitable for us.
Breakfast had a great selection and was normally the same everyday (however it has something for everyone).
Lunch was great with many salads to choose from and always something different meat or pasta to choose from everyday.
Dinner was also really good with great options on salads but also the main course was different each day. People who are saying same food everyday must have picked the same food from the options they liked, however the presentation was never the same each day.
Desserts and fruits were also good and many things to choose from.
Cleaning was done on the spot straight after people left which made the restaurant spotless with staff going around more or less all the time to take care of the service. Wonderful ladies interacted with our kids and made them laugh everyday so they really made our experience even better.
Some baby-chairs available as well, which we used on each visit.
The snack bar had great drinks and ice-cream, food was also okey but we mainly ate in the restaurant.
Our kids loved the pizza, however the 2 slices per person setup we personally thought was unnecessary as it was mainly kids eating pizza and the lines were long due to many parents had to follow to get more slices.
The pools in the hotel complex were great in size, it never felt crowded if you want to be by yourself the pool close to the restaurant was great for that.
If you want music and more people then the other pools by the snack bar were a great option.
I agree with the cleaning of the pools, that could be improved as one of the pools had green water as there were many people all day in that pool and also water-activities were done in that pool, so might worth looking into how to clean it better.
The water park was very exciting and great for the kids, the water-slides were fun for both adults and kids and this area was a great "break" from the hotel complex.
Our room (bungalow) was very clean and great in size for us, 2 adults and 2 kids.
Cleaning was done on the first 4 days of 7, however our last 3 days there was no cleaning.
Check out was smooth and quick.
Considering only paying by cash for the tourist taxes, the pizza "2 slice rule", the green water in one of the smaller pools and the cleaning of the rooms, that brings our review to 4 out of 5 stars, otherwise I could easily sum up our experience with 5 stars.
I will definitely look into coming back to this Hotel if we choose Rhodes again in the future.
Joanne E (itsjoanne.x)
Stayed here for 3 nights with my boyfriend. This was our first mini holiday together & we both had a great time. Hotel staff are friendly & provide great service. This hotel is clean & tidy in all areas. The bedroom (617) we stayed in was a family room as I think that's all they had left @ the time of booking. Bedroom is very nice, clean & spacious. The bedroom also had a mini fridge, great storage spaces, with bathroom which had a walk in shower. The cleaners came to the room every day with towels & fresh bedding. The food in the restaurant is actually really tasty! Pour your own drinks in the restaurant too. Food at the snack bar is not worth getting, only the pizza is though! Drinks are served at the pool bar, with only ordering 2 at a time per person. A queue can form if staff are not speedy at serving people. The pools are DEEP! (2-3m). Not ideal if you are not a strong swimmer. When you get in it's a little cold for a moment but afterwards your fine. We got a lilo to share which we got from the shop at the front of the hotel which we had loads of fun on. STAY AWAY from the entertainment area on the evening as we got mosquito bites the day after we sat there, if you want the entertainment then I would definitely recommend using repellent so you don't end up making the mistake we did! We went to the water park & it was really busy we left within minutes. The lazy river wasn't as good as we thought it would be.
Spooney 87
This hotel is nice but the all inclusive is terrible worst I have ever had all the drinks are flat the whole week . The food is not amazing at best and there is not enough tables or staff , worst all inclusive I have ever had not worth it at all , 1 toaster in whole hotel que was huge . Not enough sunbeds either we had to get up at 5 am to put towels down . Breakfast one morning there was no bowls no plates no knives no hot drinks and the staff seem to doodle about doin nothing about it
Noah Compere
The staff is not welcoming at all, there is not a lot of light on way to the rooms, soke members of the staff were grumbling and sometimes were complaining on us because we ask some things from them (it's their jobs, come on) we felt really oppressed and unwelcomed, that's very sad for the price we pay plus the expensive tax, we expected more satisfying welcome, we don't expect kiss on the feet, simply a smile and a nice talking.
Another complain, the hotel keep the id's during the stay, quick reminder A HOTEL CANNOT KEEP THE IDS OF IT'S GUESTS NO MATTER THE REASON SINCE IT IS ILLEGAL! so if the people at the counter ask for your id's, ask them back right after your registration, if they refuse, call the police.
My Booking
