Petrica Ariton
Wonderful Experience at Castellum Hotel, Rhodes
We would like to express our heartfelt thanks to everyone at Castellum Hotel for the friendship, generosity, and warm hospitality we received during our stay. From the very beginning, we felt welcomed and well cared for.
A special thank you goes to Mrs. Rania, whose friendliness and professionalism truly amazed us. Her constant good mood and radiant smile brightened our days and made a big difference in our experience. She kindly guided us with recommendations and directions for the destinations we wanted to visit, as well as others we discovered thanks to her advice.
We are also grateful to every single member of the team — from reception, housekeeping, restaurant staff, bartenders, to maintenance. Everyone contributed to making our stay enjoyable and memorable.
We highly and wholeheartedly recommend Castellum Hotel to anyone planning to visit Rhodes. It’s the ideal location for a pleasant and unforgettable stay.
Thank you all once again.
Marzena
We spent a total of 7 nights at Castellum Suites — the first 5 nights of our Rhodes holiday, and another 2 nights after a short stay at one of their sister hotels.
The hotel is in a great location, just a short walk from the Old Town and local shops. It’s a lively place, mainly visited by younger guests, but the atmosphere was very respectful, and we felt comfortable and welcomed the entire time.
All of the team members were incredibly friendly and helpful — from reception to restaurant staff and housekeeping, everyone made a great effort to create a positive, relaxed atmosphere.
A very special thank-you to Rania at reception, who went out of her way to arrange a two-night stay for us at the sister hotel, Kamari Beach Resort Plus. Her kindness and professionalism made a real difference in our experience.
Thank you again to the whole Castellum team for your hospitality and support throughout our stay — it was a lovely part of our holiday.
suzanne leishman
Rooms are beautiful and spacious.
The hotel staff go above and beyond for you.
Food is good and there is so much choice.
Location is key, and this hotel is right in tue midst of old town, new town and harbour.
100% recommend
richardt
My husband and I have just recently spent a week at the Castellum Suites all inclusive. The hotel is clean with a very nice reception area, and we found the reception staff very helpful. The pool area was a real disappointment, being very poky and cramped. There are no sunbeds around the pool, only couches so you can't sunbathe properly. We didn't use the pool area at all, preferring to walk around 1.5 miles daily to Ellie beach and pay for sunbeds there. The food at the all inclusive buffet was good and varied although the restaurant gets very busy at certain times. One particular member of the restaurant staff was very unapproachable and looking at the guests with very obvious scorn and derision. There was some evening entertainment which was generally very good, with some talented local dancers and musicians. Finally the bar area. The all inclusive drinks were terminated at 10.30pm! The drinks provided were of very poor quality. You could not get a large beer, but only a half pint. You could not taste the spirits, and on one occasion I asked for gin and I am honestly not sure what I was drinking. The pina colada was around 90% pineapple juice. The gentleman behind the bar was abrupt, unfriendly and unhelpful with absolutely no idea about customer service whatsoever. He didn't actually speak to you when getting your drinks. If you don't mind walking, the location is quite good as the hotel is fairly near to the spectacular Old town. This was a big plus for us.
Elana Carruthers
Just returned from a week in this lovely hotel , cannot fault it , staff were friendly and attentive , most always asking if you were OK or needing anything . The food choice was plentiful and also tasted really nice , the meats available were in no way salty which I have found in many Greek hotels, we really enjoyed the choice of food available, something for everyone to enjoy , drinks were good also , there were a good choice available in the all inclusive option ... only thing is the pool is freezing ,but wouldn't say that is the hotels fault ,just where its situated, so doesn't get sun as long as maybe others , hotel is In a fantastic location as the Old and New town is only about 5/10 minute walk away.... Day before we left asked reception about if there was somewhere we could shower and freshen up before our flight home as we were to check out at 11am ,but flight wasn't till 11pm ,so the very helpful girl on reception said we could book an hour slot so we could change , there was no charge either for this , it allowed us to get showered before we left ... would recommend this hotel ...if we do go back to Rhodes we would most definitely book this hotel again .