Blue Bay Platinum

Justin

Whether or not you agree with the other reviews here, will depend on the kind of person you are as it has many 5 stars reviews and I don't doubt the experience for those people was exceptional, but it wasn't for us. The staff ranged from extremely friendly and helpful in some cases to very unhelpful in others with little in between, but I think that could be down to language. It was shocking that in a hotel where 90% + of visitors are British, less than 50% of the front of house staff speak English to a level where they can understand even basic conversation. Those that did speak English were generally very helpful and friendly, except for one or two of the men on reception who were quite cold. The biggest disappointment for us was the quality of the food. There was little variety, and the quality of the dishes we did have was often quite poor (overcooked meats with little flavour, very little fresh veg, lots of fried veg, lots of fried potatoes, lots of fried everything!). It would have been nice to see some fresh cut fruit but all the fruit was from a tin and quite tasteless - that said, it could just be a import thing for Turkey in general. If you have allergies, forget this place quickly. There we're little to no options that didn't contain Gluten / Dairy unless you were happy eating salad leaves, chips, egg and beans everyday. For example, simple things that didn't need flour seemed to have flour mixed in. The approach to Allergen labelling was a sign stating "All dishes contain allergens". They did make an attempt to label some individual dishes, but the allergens were frequently wrong (in the case of gluten at least) leaving you with little confidence. In other cases they either didn't have a card, or the card didn't correspond to the dish. If you're the kind of traveller that visits the same place every year, craves English TV while abroad and likes a full english breakfast in an Irish bar, you'll love this place. If you're not, then you'll read between the lines of what I'm inferring and understand this probably isn't the place for you.

Google Mail User

It blows my mind that a "five star" hotel doesn't have a single iron that guests can use. Naturally, they have a pricey laundry service though which seems like a cheap shot. We were also disappointed that despite being advertised as "All inclusive with 3 restaurants", there was one restaurant that was all inclusive, and two restaurants that you had to pay for, one which was closed the entire time we were there (the greek restaurant). Everything else was ok, but not excellent. The attitude of the staff was very good and the reception staff were always happy to help (except for the iron!).

Adelle Perry-smith

Stayed here for a week the only thing I would say about the rooms is the aircon could have been better, Service was great - every day when going for food we have been greeted by a waiter called Turkeç he has been lovely! Really attentive in making sure we’re okay and have everything we need, he is also very friendly and funny! Location is also brilliant! Bang in the middle of everything, really nice hotel

Alison Morgan

Excellent service in the restaurant Turkeesh went above and beyond for us top man. Alex at the relax bar was another excellent guy couldn't fault him. Rooms spotlessly clean staff helpful Thanks to Michelle she's an outstanding rep she would go above and beyond for you what a lovely lady

rita ns

Basically our stay at blue bay platinum hotel was spectacular. The service was superb. The hotel staff were very friendly and helpful. The food was alright. I would happily visit again. The children loved it and the children's activities suited perfectly. Took a stroll from the hotel to the beach. The only mishap is those shops opposite the hotel. They display Gucci and all those designer clothes Nike shoes, Skechers and I bought a pair of Skechers and Nike for my daughter we didn't try them until we flew back and the Nike sneakers are so dodgy. Only 1 shoe lights up. And the Skechers have visible glue at the shoe sole area. Other than that blue bay platinum hotel is worth every penny.