Pat Shelley
Very nice hotel in the middle of being updated. Decent amount of free on street parking in front and rear of hotel. Food in general was hot and plentiful and good variety. Most importantly, no dodgy tummy. Start of season had no entertainment other then music videos on TV. Cocktails are ok, same for wines. You can have red or white sangria, both very nice. No problems with the staff, found them all to be very friendly and helpful. Overall a very nice place to stay
Scott
The hotel is ok. The food is not great at all. But the staff are amazing. Big shout out to all of them. They are always helpful and friendly. This was our 3rd time in Portugal in 2025. Massive thanks to them all. Tatiane in the bar is absolutely brilliant and so funny as all.the other staff. They make this hotel good
Emma Mulcrow
This hotel does exactly what it says on the tin and more. We often book four or five star places around the world from las Vegas, New York, Dubai, this was a very different booking. It was cheap and cheerful breakaway in the sun 2 hours away from the UK. As a three-star it was clean, the staff were friendly, the food was tasty. The rooms were dated but the building is old and it hasn't been fully refurbished for over 10 years, but they were clean and bedding was really soft and good quality. The bathrooms do make a noise, especially when you're flushing the drains all gurgle together, and it can be quite noisy hearing neighbours, the road and other floors. But that's to be expected with tile flooring and main Road location. The pool is cleaned daily there isn't huge amount of sun lounges but you're able to get something everyday and just move around with the sun and come and go as you like. You don't need to hog the beds with your towels. The location is amazing. 2 minutes away from a beautiful beach I felt very safe. We were very impressed with this bargain basic hotel, and we would come again. The staff work so hard and are always friendly and pleasant. Thank you Atismar Hotel.
Rita Rakmányi
We had an overall pleasant stay, with some very good points but also a few issues that affected our experience.
We arrived around 9 AM and, as expected, our room wasn’t ready yet. The receptionist was very kind and helpful, and we received our all-inclusive wristbands at 11 AM so we could already use the bar while waiting. We were also given a clear information sheet about meal times, snacks, drinks included in all inclusive, and other useful details. It’s great that lunch or dinner can be exchanged for a picnic box if you plan to spend the day outside the hotel.
The room itself was clean, spacious and comfortable. The bed and pillows were good, there were plenty of lights, air conditioning worked well, and there was a built-in wardrobe. There is no fridge in the room, though. We stayed on the 9th floor and the two lifts were fast and reliable.
The bathroom, however, had several issues. It’s quite small, and the toilet is placed very close to the sink counter, which makes it uncomfortable to use. The wall-mounted soap dispenser is installed unusually far from the sink, almost above the toilet, which is not practical at all. Although we had shampoo, soap and enough towels, one of the towels was torn. There were also ants constantly coming through two small gaps on the sink counter, which was very disturbing. In addition, there was visible mold around the sink area, which negatively affected the overall cleanliness impression.
The food was really good and tasty (5 stars for the chefs). Lunch and dinner usually included one type of soup, three kinds of meat, different side dishes, pasta, pasta sauces, salads, pickles, savory snacks, desserts, fruit and fruit salad. In the restaurant there was a self-service soft drink machine, draft beer, and also a self-service wine tap with white wine, red wine, rosé and sangria. The beer was surprisingly tasty and good quality. It was also helpful that the lunch and dinner menus were displayed at the restaurant entrance.
Breakfast had a wide selection: various cold cuts and cheeses, bread and rolls, English breakfast items (mini sausages, bacon, mushrooms, grilled tomatoes, scrambled eggs, baked beans, boiled eggs), cereal, yogurt, fruit, sweet pastries and pancakes. Drinks included milk, coffee, tea and juices from a machine.
There was also a snack bar open between lunch and dinner, offering cold cuts, bread, butter, crisps and fried bites.
We tried the picnic box one day instead of lunch. Unfortunately, you cannot choose what goes inside. For two people we received two simple sandwiches (white bread with ham and cheese, no butter – quite dry), one apple, one orange, two small bottles of water and two small orange juices. It was convenient but very basic.
It’s good to know that you can request a hairdryer, kettle or iron at the reception with a refundable deposit.
One strange situation happened with housekeeping. One day we put the “do not clean” sign on the door, but later in the evening we saw a cleaner and asked for an extra roll of toilet paper and she refused to give one. It wasn’t clear to us whether declining cleaning also means you can’t receive basic supplies, which felt a bit inflexible.
Most of the staff were outstanding, but we had an uncomfortable moment at the bar. When my partner ordered a non-alcoholic cocktail for me and mentioned that I don’t drink alcohol, the bartender lady replied: “Never? How can you not drink alcohol on holiday?” - with a judging tone of voice. This comment felt unprofessional and made us uncomfortable.
In summary, the hotel has strong points like good food, a nice drink selection, a helpful reception and restaurant team and comfortable rooms. However, the bathroom condition, the ants, some impractical design choices and a few staff interactions show that there is still room for improvement in overall guest experience.
Kelly Young
Great hotel for the price. Good location and super friendly staff.
Its not 5* but is absolutely worth a 3*. No complaints and would 100 percent go back!
Until next time 😊
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