Isaac Wale
Overall, a decent place, but the restaurant was a let-down.
The overall place was quite nice. The rooms were nice, they were cleaned daily. They have a pool and there are some interesting shops in the nearby area. However, one thing I can't look past is the food quality in the cafeteria.
Firstly, they have almost nothing for vegans and vegetarians. If you follow a diet like that (like I do) you will only really get potatoes, over-oiled veg and pasta (in addition to some fruit). There really wasn't much there. And even if I wasn't vegan, I doubt I would've liked the place. The meats were mostly processed (my meat-eating family didn't like it). There wasn't much veg, and the veg they did have were often soaked in vinegar or oiled to a point where it becomes absurd. The food wasn't very healthy and not to a good standard (and I'm not convinced their cutlery was cleaned well).
I will say, though, that when I complained about a lack of vegan-friendly protein options, the manager got the head chef to give me some baked beans, which is better than nothing, but it still infuriates me how bad the food was and I can't look past that.
It's annoying, everything was good except for the cafeteria. For somewhere that labels themselves as “all inclusive”, they didn't include many options for people with restrictive diets or special dietary needs.
I won't complain too much, since the overall atmosphere of the place was good, but the restaurant was a major let-down in almost every aspect.
3 stars.
IRehak
Great location, walking distance to the beach. Close to lots of restaurants, bars and shops. Clean room and pool. Nice entertainment staff, especially for children.
Big pools and plenty of sunlounger space.
Low quality all-inclusive food and drinks. It's edible to start with but by the end of your holiday you will be tired of the same food. The chef has a 'sustainable' way of recycling uneaten food into new dishes.
Expect to wait ages at the reception desk, only one woman knew what she was doing.
If you value your sleep on holiday, this is not the hotel for you. It is very noisy due to lots of night time drinkers. Doors are constantly being slammed, and you can hear all of your neighbours moving furniture or sneezing. Definitely recommend buying ear plugs. That is the only way we got some actual sleep on our holiday here.
nikki Black
reading the reviews before we went did put me off, on arrival we waited on the coach for transfer for an hour before it departed, the stated time for transfer was 50 mins, it actually took 2 hours of traveling, on arrival we had to pay holiday tax which we were not aware of, paid for tokens for cups , which i feel is a good idea, i was not going to pay 20 euros each for the wifi, so we bought a bolt on package before we left, saved us 40 euros, reception staff were "okay" . the room was standard, the shower could do with a hand rail as it became very slippery when trying to leave the shower, otherwise it was what i expected for a 3 star.
The food had a large selection although by the end of the week it became boring. the drinks were watered down and the cocktails were from a machine, not hand made, the entertainment was very much for children, more children there than we expected for October . The pool area was clean and well maintained, large pools, the beach was a short walk and spectacular views,well worth a visit.
Due to not wanting to be with the children`s entertainment, we spent our evenings on the terrace bar, much quieter and adult. the bar staff in the pool area were great, although the staff in the terrace bar were rude and abrupt. Some good tourist shops and bars within walking distance. We enjoyed our stay and made a friend, many laughs together, after all the faults we would visit again.
Paul McCord
Here's my review after reading all the good and bad ones.
The hotel was in easy reach of the town, bus stop and beach.
Entertainment was good, especially for the kids. There's a main function room with entertainment and a quiet bar with background music.
There's plenty to do with swimming pools, tennis courts and a squash court also quiet areas away from the main pools
Rooms were basic but clean and have air con.
There was a good choice of food at mealtimes and in between the snack bar was open to get food.
I found the reception staff were occasionally abrupt with me but on the whole were helpful.
At the beginning of our stay we had to purchase 2 tokens 1 euro each which you exchange for drinks tumblers so you can get your drinks, you quickly get used to it and you get your money back at the end of your stay.
Payment is required if you want in house wifi and tv remote but you don't have to get it.
We would go back again in the future.
Julie Morgan
Really enjoyed the whole experience, close to beach own path down, close to shops and other bars with live singers. Staff were very helpful especially at the pool bar. Food was very good loads of choice and can eat from 8 in morning to 11 at night. Good range of drinks including cocktails. Rooms were a decent size a kettle would have been nice for a drink in the morning, parasols on the balconies would be nice just to keep heat off and the restaurant should have separate boiling water for tea to cut down on cues at the coffee machine. If flying out late at least there is a shower at the back of toilets to freshen before leaving