giselle nazar
The place is really good and we plan to come back. Everything is super clean and organized, we had a great time. Ivan and Rudy have an amazing energy leading the entertainment, it is impossible to get bored, especially after they know your name. Maria is supper sweet and takes care of the kids, with a lot of activities and some snacks. Alba and Rafa are the best in the buffet area. There are three things I would point out, there is no mineral water in the hotel, only in a machine in the reception and it is supper overpriced. The accessibility is terrible. If you need a stroller you will need to carry it off the 72 stairs between the rooms and pool sometimes during the day, and more if you want to go to the beach. The most disappointing is that there is a ramp between restaurant and the pool, and another one that connect the first floor where our room was, and it was only told us two days before we leave. If you are in the second or third floor, there is no ramp to it. The third thing is that my room was right above the bar where they have shows and games every night, I was with a 4 month baby, informed in advance, and I had to call the reception almost everyday asking to lower the volume, something that could simple be fixed if they took care of putting families with babies in the rooms a bit far from the bar, knowing that it is not possible to join to shows starting at 10PM. Overall it was a great stay, and as I said, we plan to come back!
A H
Had a great holiday here. The rooms are modern and very clean with a nice bathroom. There's enough space and a good balcony with a view.
The location is nice, you can sunbathe having drinks by the pool with a view of the sea. Access to a lovely beach you can swim in the sea is only a few minutes walk.
The food and drinks are good but could be improved e.g. with fresh orange juice instead of just diluted juice machines.
The friendly animation team deserve a special mention as they are the life and soul of the hotel and organise lots of fun activities and entertainment daily which is good for both adults and kids through the day and at night.
I would definitely recommend this hotel
Anita Wood
This hotel is lovely, but not suitable for anyone that struggles with steps/stairs, as there is a total of 72 of them from the top to bottom, these start at the reception and go down to the pool and bar area, and the restaurant is located in a different building opposite the reception area.
The view from block 1 looking out over the sea is stunning, which costs extra.
The sitting room is spacious. Having a small kitchen area with a fridge is a bonus.
Bedroom could be a little wider, as moving around the beds can be painful on the shins if not careful.
The bathroom with a walk-in shower is a bonus for someone who struggles to get in and out of a bath.
Food is limited, the breakfast food was found to be tepid, when it should be hot, evening meals were a bit better and we did manage to find something to eat most nights.
Evening entertainment consists of the animation team entertaining the kids till 21:00 ish, then you get a form of bingo with the prizes being hotel labelled caps, t-shirts, rucksack and a bottle of fizz, then there is either a music quiz, pick a song and they play it or some other form of entertainment from a professional act.😣
We didn't make it to the beach, as it consists of more steps down, which means you need to climb up again. 🙁
Overall the place is lovely and clean with friendly staff.
Sorry, but due to health issues, it was not the right place for us.
Note that these points were pointed out to the rep as well, as the steps are not pointed out in the brochure or on the website for this hotel.
Bartlomiej Rodak
Nice place near the sea, reasonably priced. The south wing is a little bit loud due to a very noisy cuban restaurant nearby. Food is tasty and diverse. Rooms are cleaned every day. Bus stop nearby. Nice beach nearby.
Overall: Good value for the money.
Jaanika Regonen
The hotel is pretty nice, our room was spacious, everything works, the beds are comfortable, nice pools. The staff was mostly helpful, cleaning every day etc. Food is available most of the day, the food was mostly average. What bothered us significantly was the noise. We have a 2 year old who sleeps during the day and goes to bed at nine pm, the entertainment program was really loud and disturbing and also we heard our upper neighbors a lot. Otherwise would have given it 4 stars.
My Booking
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