Agnieszka Zawisza
This has been our first and last stay at this hotel and I would not recommend it (stay 20-27 July 2025)
Rooms: partially refurbished (mainly with new textiles) but smelly, outdated dirty bathroom full of cockroaches. Small double beds (only 180 cm long). Rooms lacking soundproofing (avoid those ones under kids club, restaurant or by the staircase) Air-con working great.
Food: poor quality, very repetitive, dirty plates / cutlery and constantly broken drink dispensers. Taking ages for food to be replenished (usually the tasty one is disappearing immediately and you will not see it for another 30 minutes), bread pudding is the main desert (2 days out of 7 that was the only choice as nothing else was replenished during our 30 minutes we have been there). If you have food allergies be prepared there is no labels and staff do not care about food contamination.
Common areas: not the cleanest - there were poo marks on the hallway for 2 days not mentioning cockroaches at the staircase - alive ones have been there for 2 days and someone decided to kill it and have been there another 2 days. Other areas were not too bad however it’s more due to the sort of guests staying there.
Location: close to the beautiful beach and close to the little centre with shops and restaurants.
Entertainment: animation team is doing their best so this is the bonus. Info to all parents: kids club running till lates so you can enjoy the time.
Reception staff: multilingual, not much helpful, some without a clue about hospitality and customer service.
Wi-fi: either impossible to connect or not working so make sure you have enough data with your contract.
Positives: there were 2 days during our 7 days stay when they served better food (Wednesday and Saturday) as those were days where a lot of guests were leaving early and another lot has been arriving late. And this was a time where restaurant service was at the higher level and food choice was better. Another positive is outside dining area with beautiful views.
Parking: first come first serve basis. Can be struggle in high season. Alternative option is to pay £10 per day (even if you are hotel guest) or park it somewhere around the area.
Summary: there are better hotels for that kind of budget so would advise you to shop around.
Rachel Shaw
We had an amazing holiday here in Mallorca , the rooms were clean and maintained everyday (if you had the door tag on to say you wanted it cleaned). The pool area was great and there were plenty of sunbeds. The only downside was the food, however there was enough choice to allow you not to go hungry such as the basics (plain rice, chips etc) and the snack bar at dinner we found was better , with burgers, hotdogs and pizza available with fresh salad and fruit. The entertainment was catered towards french , so we went out most nights or sat near the bar. Overall it was a lovely hotel and only a 5-10 minute walk to the beach. Shops are close by , literally across the road!
Spud Ley
The hotel is lovely & well maintained in the communal areas, the floor is so shiny, you can literally see your reflection.
The rooms are OK, but a little outdated and worn, but fine enough to sleep in each night - clean & tidy.
There is a lot of noise during the night of comings & goings & i could hear the guy in the next room snoring all night.
There is only 2 lifts with a capacity of 4 each for a massive hotel, so you had to wait everytime you wanted to go back to the room.
The snack bar is better than the meal meals, but not by much. The food in general was just not good at all, but I'm possibly being biast, as i am a very fussy eater. Dining area was lovely though & well set out.
Waiters would literally remove your plates if you moved off the seat for a second, which sorta gave me the fear to move.
Entertainment was absolutely appalling - if your from the UK, dont waste your time using this hotel, the entertainment was in french. There was no structure or point to it & people walked out during it.
Staff were all absolutely lovely, from reception, the bar, to the cleaners.
Views we actually beautiful 😍 as can be seen.
Sumit Banerjee
Last week I was with my family at Samoa and what an experience it was. Truthfully speaking I was a bit skeptical at first after reading some of the reviews on here regarding the rooms, the evening entertainment, the buffet etc. But we found it very different from what I had read. Yes the rooms could use a little more sound insulation but what is there now is not bad at all. It was not disturbing at all. The spread of food during the meals was great. The waiters were working throughout to clean up the dishes etc and don't be surprised if they come to collect your plate and ask you if you are done even if you are still sitting at the table. I didn't find it rude at all. From where I come from, I would call it efficiency! The entertainment team is brilliant. They try to accommodate as much as possible they can speak at least four different languages and they try to say every sentence four times in four different languages. The evening entertainment was and the staff working in that team are excellent with kids. My son was very sad to come from there and wants to go back there in August. He even invited them individually to visit us... The location is perfect. From my room I had the full view of the sea.... Perfect place would be the balcony to get a sip of the morning coffee whilst looking out to the sea... The beach is about 4min walk down from the hotel. It's nice and family oriented with lots of kids playing in the sand although you may come across a few topless bathers. If you would like to have some excursion, there's a office just opposite to the hotel who have conducted tours which you can explore.... All in all, I am very satisfied with the money I spent... It was a wholesome experience... Kudos to the team working at Globally Samoa and thank you for letting me have this wonderful experience!
Emma Leadbeater
We've just spent a week at this hotel. Beautiful and clean, overlooking the sea.
Staff were all so friendly. The reception staff had knowledge of buses to get to locations and had a bus time table printed off and gave recommendations.
The entertainment staff were first class. So many activities throughout the day. So fun and inclusive. Many of the staff being multilingual!
The evening entertainment was brilliant and different every night.
The restaurant food had a theme each night and plenty of variety.
The snack bar was great for the kids, producing fresh pizza all day with plenty of fresh fruit.
The bar had a huge selection for all inclusive and we never had to queue.
A wonderful week spent in a beautiful location on a great hotel.
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