Sunrise Hotel

Angela Eckert

We had such a wonderful stay at the Sunrise Hotel. First of all – everything was super clean, which we really appreciated. The pool was always perfect, and such a lovely place to relax. Also, the gentleman by the pool who handed out the mats was so kind and helpful every single day. But what really made our stay special were Anna and Christina at the pool bar and restaurant. I honestly don’t even have the words – they took care of us in such a warm, loving, almost “mama-like” way. It felt like being with family. They were always smiling, thoughtful, and so, so kind. Saying goodbye to them was really hard – they truly touched our hearts. 💕 The food was also amazing – we enjoyed every meal. And there was another gentleman who served us (unfortunately we forgot his name), and he was just as lovely – so warm and sweet. Everyone at the hotel was just incredibly nice. We felt so welcome and taken care of. We would come back anytime – but only if Anna and Christina are still there at the pool bar/restaurant. Without them, it just wouldn’t be the same. 🤭 Thank you for such a beautiful and unforgettable time! 💙

Klq KeLnT

I wanted to give 4 stars, but for the nice staff I will give 5. Cons The rooms are decent overall, but the beds are definitely a downside – they’re not single beds, they squeak, and move around way too much, which can get annoying when you’re trying to rest. Other than that, the room is fine, nothing out of the ordinary. Another drawback is the Wi-Fi connection: it’s quite weak and only really works properly near the pool or the restaurant. In the rooms, the signal is very poor, almost unusable, which makes it impossible to work or do anything that requires stable internet. It would really help if coverage was improved across the entire hotel area. Pros Breakfast was included, and I have to say it was plentiful and offered a wide variety of options for everyone. The lady in charge of breakfast was absolutely wonderful – kind, sociable, and very attentive, she really made mornings feel special. The lady at the bar was just as friendly and cheerful, which created a warm and welcoming vibe. Overall, the entire staff deserves the highest praise – always smiling, helpful, and communicative, they truly make sure you don’t have to worry about a thing during your vacation. For the staff, I’d give 5 stars without hesitation.

Stephen Mccallum

Fantastic little hotel , managed well by Spiros and his excellent staff. Rooms are big and modern and have a great power shower. Fantastic views .Excellent breakfast with lots of choice superbly managed by Anna and her staff .Rooms cleaned every day and towels changed regularly. I found this hotel to be a little piece of paradise and highly recommend it for a fantastic holiday.

robin Wennersten

Best place I’ve stayed at! The room, the location, the pool, food. And specially the staff, really felt like family, extra credit to Anna! She was really nice to us, it all ended with tears and hugs when we left. We come have next year! (Only if Anna’s still working) ❤️❤️❤️

Mariangela Panourgia

It is pure audacity for management to claim they are not distorting the truth, while at the same time inventing the false statement that I arrived at 08:00. At that exact time I was still on the ferry from Killini to Zakynthos, which departs at 07:45 and takes 1 hour and 20 minutes. I only reached the hotel after 10:00. To insist otherwise is not just inaccurate — it is dishonest. It is disappointing to see that instead of addressing my actual points, the management chose to dismiss my experience and even attack my credibility as a guest. This kind of defensive response only proves my initial concerns about poor communication and unprofessional behavior. The real issue was never the fifteen minutes after 13:00, but the fact that your staff told me “something could be arranged” before official check-in, had me waiting by the pool until noon after giving my phone number, and then simply told me to wait until after 13:00. That is not “standard hospitality practice” — it is misleading communication. If I had been told from the beginning that the room would only be ready after 13:00, I would have left and returned later instead of wasting time waiting. Equally troubling is that when I returned late at night, my car was completely blocked in by the hotel’s car, making it impossible to leave. This is not a minor inconvenience, it is an unacceptable practice that shows poor management of parking. Finally, dismissing my review by pointing out how many reviews I have written elsewhere is unprofessional and irrelevant. Instead of addressing the specific problems I described — communication failures, the receptionist’s passive-aggressive attitude, parking issues, and disappointing quality of the room and breakfast — you chose to undermine me personally. That says more about your management style than it does about me. Future guests should be aware that while the hotel insists everything was “by the book,” the reality is that communication, service quality, and overall guest experience fall far below professional hospitality standards.