Rixos Premium Dubai

Mathias Ottenhoff

We are very satisfied with the housekeeping service at the hotel. We would especially like to highlight Aye, who does an excellent job. She is always very friendly, reliable, and pays great attention to detail. Our room is very well maintained. It is clear that she takes great pride in her work. We would also like to thank the entire hotel team. Especially during the current tensions and crisis in the region, the staff remain calm, professional, and incredibly supportive. Their dedication and positive attitude make guests feel safe and well cared for.

Darius G

I had a wonderful stay at Rixos Premium Dubai. The hotel itself is beautiful, modern, and perfectly located, with excellent facilities, great restaurants, and a fantastic atmosphere. The staff throughout the property were friendly, professional, and always ready to help, which made the whole experience even more enjoyable. I would especially like to mention our room attendant, Arafat. He did an outstanding job every day — the room was always spotless, well-organized, and very comfortable to return to after a long day. His attention to detail, kindness, and positive attitude truly stood out. It’s clear that he takes pride in his work, and it made a big difference in our stay. Thank you to the entire team for such a memorable experience. I would definitely recommend this hotel and look forward to coming back again!

Adeil Hussain

We had a fantastic stay at Rixos JBR and would happily return. The hotel was spotless throughout and you can tell the housekeeping standards are taken seriously. The staff were exceptional — genuinely friendly, proactive, and always willing to help without making anything feel like a hassle. On a couple of occasions we wanted food late at night and the concierge arranged this and had it brought directly to our room, which was a really nice touch and made the stay feel very personalised. Another moment that really stood out was when the concierge arranged for our bags to be taken over to Five Luxe for us. This was completely above and beyond and made the whole experience feel truly premium and seamless. We booked through Amex Travel and received a $100 hotel credit, which we used at Godiva — a great perk and very easy to redeem. We stayed in a Junior Suite which was very spacious, comfortable, and perfect for relaxing after long days out. Overall, a great experience with excellent service, great facilities, and a brilliant location at JBR. Highly recommended.

Lewis Charles Black

I had a wonderful stay at Rixos Premium JBR. The location is absolutely perfect right in the heart of JBR with direct beach access and surrounded by fantastic restaurants, shops, and entertainment. It’s incredibly convenient whether you want to relax by the sea or explore Dubai. The hotel itself is beautiful, modern, and very well maintained. The rooms are spacious and comfortable, with stunning views and great amenities. A special thank you to Hussain and Bhabindra from the housekeeping team for their excellent cleaning service. They did an outstanding job every day the room was always spotless, fresh, and perfectly organised. Their attention to detail and friendly attitude really made a difference in our stay. Overall, a great hotel in an amazing location with truly exceptional service. I would definitely stay here again and highly recommend it!

Enas Latif

We had an amazing beach and pool day at Rixos Jumeirah Beach. The service was outstanding — especially Krishna, who welcomed us with a big smile, set up our beds beautifully, and made sure our server Niraj, came right away. He was attentive the whole time and very friendly. The beach is clean, spacious, and close to all the water activities, while the pool has a fun vibe with music. If you want relaxation, go for the beach; if you want energy, the pool is perfect. They also offer workout classes in a beach cabana — I joined the yoga session with a yoga master and absolutely loved it. Truly five-star service all around.