Amee Patel
The hotel setting is beautiful, views from the beach are amazing. However, the experience of 5 star luxury ends there.
The lobby has an odd smell, its pretty unpleasant and was there for the majority of our 7 day stay. Pools were freezing, even in the kids area.
The room is spacious and comfortable, but the air con is intermittent and randomly stops. The room was often too warm overnight (i had one of their team come and explain the settings too just in case I'd done something wrong). If you're staying at peak heat times, I imagine it would get pretty uncomfortable, quickly.
I struggled to get my room cleaned on 2 occasions. No reason, they didn't bother, so I had to call down for towels etc. The shower head wasn't tightly fixed so had to be held up in the right direction. Although they did fix this quickly once reported, its surprising that the cleaning staff don't pick this up and report pre check in.
The worst bit about the room was that I was directly under the main restaurant and therefore the sound of chairs screeching every morning and night was what woke me up or kept me awake. In fairness, when I complained (and after 2 days and the overnight receptionist being very unhelpful) they did offer me a new room, but by this point the thought of moving with only 3 nights remaining wasn't worth it.
Most staff were very friendly but they seemed understaffed in restaurants but over staffed in quieter areas. Often meant we had to chase for our order.
Overall it was nice, and we made the best of it, but certainly not luxury.
Tony Brent
Stunning hotel, really enjoyed our stay. Had 2 bedroom bungalow with pool, and was extremely spacious and well laid out.
Food was excellent and facilities perfect for our needs. Hotel and pools are on a number of different levels, so be aware that there are steps/hills to climb from one area to the next.
Things to be aware of:
Pools can be cold.... once your in your fine, but we found particularly cold in April.
Only.one bar open in the evening during our stay (April), and although plenty of staff to serve and take orders, we feel it could have done with an additional Adults only bar.
Premium.cocktails are brilliant.... El Sombrero a personal favorite!!!
Marie B
We’ve just sadly left this fantastic hotel.
The location is great, around 25 minutes to Corfu town and 30 minutes to the airport.
The hotel is set with a backdrop of olive groves and facing the beautiful Ionian sea.
The sea view room we had was spacious, modern, immaculately clean and with an incredibly comfy bed.
The food available at the main buffet restaurant was fresh, varied, plentiful and prepared to a high standard.
There is also the option to dine at the a La carte restaurants as part of the all inclusive package, we tried Kuzina one evening and this was a nice atmosphere with delicious food and very good service.
The grounds and pool areas are well maintained and even though the hotel was busy, we never struggled to get a sun bed.
The main lobby bar area is comfortably furnished and a relaxing area to sit any time of the day.
The staff from reception, bars, restaurants and housekeeping were all very friendly, polite and eager to help.
We booked direct with the hotel and their communication prior to arrival was very responsive and the taxi service we booked through them was efficient and seamless.
We have stayed at a number of hotels of this standard around the Greek islands and this one certainly stands out among the best. We will be returning for sure 😊
Maddy
We’ve just come back from a fantastic stay at Marbella. From arrival, we found the staff were very friendly and helpful. The hotel is immaculate and there is a lot included in the all inclusive package. We found the food to be of high quality and also branded drinks were included in our all inclusive package. The staff went over and beyond to help and made our stay incredibly special. The hotel was very big, water sports were included. There was a buffet restaurant and we found that the food selection for breakfast lunch and dinner had plenty of choice and was lovely and fresh. I would happily stay at Marbella again. Thank you for making our short stay incredible. We will cherish these happy memories forever!
Natasa Papanagiotou
Highly recommended!
The atmosphere was absolutely relaxing and beautifully designed, creating the perfect environment to unwind.
I truly appreciated the care and professionalism shown throughout my visit.
From the beautiful room with a stunning sea view to the exceptional service, everything was superb. Ideal also for families.
A great variety of restaurants to choose from, highly recommended!
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