Sarah Morrin
This is an excellent hotel with a unique all inclusive offer. The grounds and decor were of a high standard. It probably is a 4 star rather than 5 star resort due to great but not 5 star service. The food offering was ordered from an ap which was great for ensuring intolerance were noted. The food would benefit from more traditional Greek dishes. The 4 included wines were all excellent. Cocktails were of a good standard but limited in options. The Smoke house al a carte is exceptional with fabulous food, setting and truly wonderful service. If the whole hotel maintained this service it would hit a 5 star resort. Pool towel service was dissapointing as towels were thinning and a strict 1 towel per person. Lovely pool areas, gym and spa. Guest services were extremely helpful and housekeeping was exceptional. We had beautifully arranged towels, roses and a birthday cake in the fridge which wete lovely touches.
Opi Opi
The hotel is generally okay, but my experience was mixed.
On the plus side – the food was absolutely delicious, with all-inclusive à la carte service, which is rare and definitely a highlight.
The pool, however, is quite small considering the number of rooms, so it’s not easy to find a peaceful spot to relax.
The rooms are cozy and nicely designed, but I don’t recommend the one with a private pool – it really doesn’t have the right vibe.
Unfortunately, the service was a big disappointment. Most of the staff were unfriendly. The only lovely person was the cleaning lady – very warm and kind, she truly deserves a raise!
Even though I paid a lot for this hotel, I was repeatedly treated rudely. The worst experience was with a man named Seiks (or Saks?) at the reception – absolutely terrible.
And to top it off, there was a loud lawn mower running every other day. I received “compensation” in the form of a 20-minute head massage…
You can judge for yourself.
Samirul Ahmed
Do not come here! Don’t be fooled by the photos, marketing on social media or positive reviews - this hotel is nothing like what it advertises.
The staff were by far the worst part of the experience. From the moment we arrived, the reception team were cold, dismissive, and rude. The woman at reception actually spoke about me to her colleague in a rude way and gave me a dirty look - all because I politely asked if the outdoor bar was open for food. In fact, I watched as she did this to other guests who had questions too. The woman working at the chilled pool bar was just as bad, making inappropriate gestures and showing a complete lack of professionalism.
And it’s not just me - I spoke to three other couples during our stay who shared the same opinion about the same bar staff member. So this isn’t an isolated incident; it’s clearly a recurring problem with how guests are treated.
When I asked to speak to the hotel manager about these issues, the guest relations staff immediately said they were “too busy”, without even checking his availability. That says a lot about how seriously they take guest feedback - they simply don’t care.
Housekeeping was also poor. Our bed was never properly made once during our five-night stay, and we had to ask for clean bathrobes. All the towels had an unpleasant smell, and one even had stains on it. When I raised this with the cleaners, they laughed at me instead of apologising - absolutely unacceptable.
The facilities and food were equally disappointing:
- Lunch and dinner must be ordered through an app, with a limited menu, not buffet style.
- The à la carte restaurants are awful, with very limited menus and low-quality dishes.
- The TV isn’t a smart TV.
- The “spa” is misleading - no sauna or steam room unless you pay €20 per half hour for private use.
- The electric and WiFi kept tripping.
- The balcony view was just rocks and rubble.
- The sun loungers are uncomfortable, and you only get one towel, meaning if you use it as a cushion, you’re left exposed to mosquito bites.
- There’s hardly any seating in the foyer during the day when it rains or evening entertainment, so we often gave up and went to bed early.
- I even found plastic in my calamari at lunch.
- It is not close to the beach as claimed - there’s a busy dual carriageway between the hotel and the shore, and it’s over a 20-minute walk.
Definitely not what’s shown in the marketing photos.
Overall, the rude and unprofessional staff, poor facilities, and misleading presentation make this hotel completely unworthy of its reputation online.
Save yourself the disappointment - avoid Cooks Club at all costs.
Shaun T
Just arrived back from a week's stay,originally we were a bit apprehensive in going leading up to the holiday due to some of the reviews.but so pleased we went ,We had a fantastic time even if the weather wasn't great.
The hotel as a great vibe and also as 2 pools,one with a DJ and one more chilled.
Found all staff friendly and helpful especially the lovely blonde lady behind the bar who is excellent at her job and runs the show👌,there is a good selection of drinks included in the all inclusive and also premium drinks available.
The food is all ordered through an app,the food is excellent and plenty to choose from the pizza are probably the best I've had.
The Gym is well equipped and we also did Yoga.
We also had a spa day which is available at an extra cost and this is highly recommended.
Rooms were clean and comfortable as described.
There is also a bus service just outside the hotel which takes you to Corfu town for €2.50.
Xenia Ari
Absolutely wonderful stay! 🌿
We had an amazing experience at this beautiful hotel! Everything was perfect — stylish design, lush green surroundings, and a spacious room that was spotlessly clean. Fresh towels, soft bathrobes, comfy mattress and all the necessary amenities were provided and replenished with great care.
Both swimming pools are fantastic, and the food was delicious - every meal felt fresh and thoughtfully prepared. What made our stay truly special was the staff: very kind, attentive, and always ready to help with a smile.
We are especially grateful to Vasilis, who led a wonderful morning sound meditation with singing bowls - it was an absolutely unforgettable and deeply relaxing experience.
The whole atmosphere shows how much the team cares about their guests. Everything was on a high level.
We are very grateful to the entire team for making our stay unforgettable!
Kind wishes,
Spiros & Ksenia 🌞❤️
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