Richard Yelland
We made the mistake of not doing our research. This is a large hotel which lacks any kind of 'personality'. It is just a large machine which processes holidaymakers. I am sure it is great for a lot of people but not for us.
The main restaurant is basically a large canteen where there is a dress code which practically everybody takes no notice of.....if you have a dress code enforce it!
The fish restaurant down the road us great so use that.
The food is average and the same pretty much every day. The beds, at least ours was like trying to sleep on a slab of concrete.
The beach bar really needs to do something about the music. It is the same monotonous euro trash which seems to be on a loop so you hear the same stuff over and over again!!!!
On the calls side the staff are very friendly.
Not for us but I am sure great for some
Carl Fell
The hotel is a very nice hotel and has been well thought out to sit nicely in the hills. It is located out the way and there is not much within walking distance of the hotel. You need to either hire a vehicle or be prepared for taxi journeys. Also to note because of the location this hotel is not for the faint hearted. Whilst there is electric buggies the hilly location like most of Corfu means there is an uphill walk for breakfast and lunch. A few things to complain about is the drinks service. You do not get drinks at a rate that suits you, you get them at a rate that suits the service staff and that’s slow. Don’t go if you expect an all inclusive that’s non stop drink, not going to happen. Also water you get one bottle at arrival after that be prepared to buy any other water for your room you require. Oh then there’s the toilets or the lack there off. Toilets could be better they are always clean just not enough around the hotel. All in all we did have a good holiday and I don’t want to sound too negative about this resort as the staff were nice but a few things could be improved. They try so hard to give a five star service but miss the things that are just normal customer service.
Drip drop Bake stop
At first, I was hesitant about visiting this place due to some of the online reviews.
Now that I’ve been, here’s my honest take:
The hotel itself is in a beautiful location. The rooms are very clean and well-maintained. The housekeeping staff does a fantastic job—special thanks to Poppy, who looked after us and was absolutely amazing.
Now, for the things we weren’t happy with:
The bed was incredibly hard—unlike anything I’ve ever slept on. Thankfully, Poppy helped fix this by providing a thick mattress topper, which made a big difference.
As for the alcohol, all drinks included in the all-inclusive package were local brands, and unfortunately, none suited our taste.
There was no bottled water available at the beach, which was disappointing, especially in the intense heat.
No fresh fruit juice was offered—only juice from cartons.
The food was all about quantity over quality. Sadly, it didn’t meet our expectations, and we ended up dining out for four of the seven nights we stayed.
This hotel has so much potential to be amazing, but unfortunately, the food and drink offerings really let it down.
Dee
I recently stayed at this resort and had a fantastic experience. The property is beautifully maintained, with lush landscaping, modern amenities, and stunning views. The staff were friendly and attentive, going out of their way to ensure a comfortable stay. My room was spacious, clean, and well-equipped, and the bed was especially comfortable. The resort offers a great variety of dining options and activities, including a relaxing spa, poolside service, and nearby excursions. Overall, it's a perfect spot for both relaxation and adventure—I would definitely return.
Andrew
The location is outstanding. It's the view that you're paying for. The hotel is advertised as 5*, but I would say 4*. It's all inclusive, till it isn't. Branded premium drinks cost €, the local branded drinks are included in the hotels versions of classic cocktails 🍸, drinkable, but be choosy of which you drink. The staff are excellent, especially the bar staff at the serenity pool bar, always smiling 😃 and making you feel like you're on holiday. The Zoe main restaurant, food is good, no themed nights, but still good. No bottled water at the bars can get as a drink, but it can be purchased from the supermarket. Overall, we enjoyed our stay, rooms we're cleaned every day, and pool towels can be exchanged at reception if you wish. But beware, there is a €15 tourist tax per room per night to pay on arrival. Enjoy.
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