Keyan Sarwar
This is by far one of the best hotels I have stayed at. Me and my friend Mohammed were staying here between 13rd and 23rd June in room 2037. The service was excellent, the staff couldn't have been more helpful. The food was amazing, of a very high standard with a large variety. The rooms were fantastic... we had a beautiful balcony view. All in all... just perfect. Thank you very much to all the staff there... will definitely be returning.
Mohammed Ibrar
Stayed here for 8 days the hotel was exactly how we thought it would be. The service from the staff was absolutely fantastic and the animation team was absolutely brilliant. Everyday the entertainment during the night was different and the animation team always got you involved. We really enjoyed our stay here and the staff went out of their way to ensure we had everything we needed.
There are 3 pools which are brilliant to use and are constantly cleaned. The staff at the main restaurant were brilliant and always made sure your drinks are always topped up.
Overall, this hotel is good to come and relax and during the night time entertainment were brilliant and you always had something to do and watch a show.
Sian Roberts
We are currently staying here with our 14 year old and it's one of the best holidays we've had. The food is amazing, very varied and a wide choice each day. Pools are beautiful but a bit cold for me in April. Rooms are spotless and our housekeeper surprises us each day with the art she makes with the towels! Entertainment team are really friendly and not too pushy, there is something going on all time. Beach is adjacent to the hotel with clear water and white sand. All the staff are friendly, polite and can't do enough for us. The hotel has an international clientele which gives the place a really inclusive atmosphere. Would highly recommend *****.
Med Ilyes Oudhini
One of the Worst “5-Star” Experiences I've Ever Had
I cannot overstate how disappointing this hotel stay has been. From the moment you walk into the lobby, you're greeted not with a warm welcome, but with a suffocating wall of heat. There is absolutely no air conditioning in the reception, bars, or restaurant dining area—something that is not just unacceptable, but borderline negligent in a supposedly premium establishment. As for the room? The A/C there barely wheezes out any cool air and feels more like a symbolic gesture than a functioning system.
Let’s move on to the food—if you can even call it that. The quality is abysmal. Ingredients seem to be chosen based on what’s cheapest and most stale. Meals are tasteless, monotonous, and clearly just recycled leftovers from the previous sitting. The lack of variety is astonishing, and for a 5-star hotel, the culinary standards are downright shameful.
The staff? Equally unimpressive. The receptionists seem lost and uninterested, while the waiters look like they were thrown into their roles with zero training. Service is slow, rude, and unprofessional across the board. Any sense of hospitality is entirely absent.
And if you’re thinking of escaping the chaos with a dip in the pool—think again. The water is murky and visibly unclean, which only adds to the overall sense that this hotel is cutting every possible corner, to the detriment of its guests.
To be fair, I was given a complimentary sea view room despite booking a cheaper option, which I appreciated — but unfortunately, that goodwill was quickly overshadowed by the hotel's many fundamental failures in comfort, service, and food offering.
This establishment is a masterclass in false advertising. Do yourself a favor: spend your money elsewhere.
Megan McCarthy
If you want to stay somewhere where you are treated like royalty here's where you want to stay. I can assure you, you will not be disappointed. The food is good. The hotel is clean and beautiful. The entertainment staff have you ready to enjoy your day from morning until bedtime. They have a variety of activities for all ages to enjoy and make you feel at home. They will get to know your name personally and make you feel like a queen taking you on the dance floor, treating with respect at all times. Please book you won't be disappointed!!
My Booking
