Sarah Endicott
I've been to this hotel several times but this is the first visit since the upgrade to 4* . Rooms are compact but functional. I found the bed very comfortable, I suppose it's a personal thing. The staff are great and service was excellent. We had an issue with noise on our floor even after requesting a quiet room but the hotel staff resolved this quickly the best they could and moved us.
It was lovely to see the maitre d, Pepe, again after so many years. Pool scene great and no issues with getting sunbeds at any time of the day. For hotel buffet, great food choices too.
Didn't watch the evening entertainment, it started too late for us but overall a great hotel in a good location very close to the beach.
Greg Saxelby
Spent a week here with the family for our summer hols.
Its a typical big pool, big hotel deal. Lots of sunbeds and they don't open the pool till 9 to stop sunbed reservation madness.
Food was excellent and a HUGE range of items each day.
We didn't use the bar or make use.of the evening entertainment however what drinks and ice cream we did have was reasonably priced considering you're a captive audience.
Staff were friendly, room was clean and the whole place was kept clean and well maintained.
Gym is well equipped and clean, all facilities were working and well maintained. Dining hall is large and well staffed. Location is just off a main road through Alcudia and 5 mins from the beach, bus stop is 30 seconds away and the port about a 20 minutes walk along the beach. Our room was small but in good order and suitable for a family, especially as you don't spend much time in your room.
We had a great week and will look to come back.
Sofiia Romanova
We stayed at this hotel in August 2025 for 6 nights. I would like to share both the positives and negatives that we experienced.
Cons
• The air conditioning was very weak. On hot days, the room was far from cool, which made afternoons uncomfortable.
• There is no parking near the hotel - we had to leave the car on the roadside.
• No complimentary water is provided at dinner. Drinks must be purchased, and even at breakfast the juices tasted watered down and of poor quality.
• No kettle or even glasses in the room to pour water, which was probably the biggest inconvenience for us.
• The internet connection was very poor. We stayed on the top floor where Wi-Fi didn’t reach, and mobile reception was also weak.
• The TV had no internet access (no Netflix, no YouTube) — only local channels. Honestly, it felt useless.
• Bar staff spoke very limited English, which sometimes made communication difficult.
• Many things come with an extra charge: safe, kettle, use of the microwave, pool towels - and the prices were not cheap.
• Although the rooms were not very spacious (we stayed in larger rooms at lower-rated hotels before)
Pros
• Convenient location: the airport shuttle bus stops right in front of the hotel.
• The pool area was spacious and clean, with enough sunbeds for everyone despite the number of guests. The poolside restrooms were always clean as well.
• The food was generally very good and diverse. Breakfast was the same every day but offered enough options. Dinner changed daily during our stay, with a wide selection of dishes - most of them delicious. The dessert variety was impressive.
• Rooms have a small fridge, which was very handy.
• Housekeeping was excellent - our room was cleaned every day.
• There is a luggage storage room available free of charge, as well as lockers (at €2), which was very convenient.
Final thoughts
Overall, I would say the price is slightly too high for what the hotel offers. I am not entirely sure if I would return, but our stay was still enjoyable because we spent most of the time outside the hotel.
We had no issues with noise or poor soundproofing, which I saw mentioned in other reviews. We stayed in the last room on the floor and, as far as we could tell, had no direct neighbors - it was perfectly quiet.
As for the evening entertainment, different performers were scheduled every night, but in our opinion the program was rather boring and seemed more suitable for an older audience. We only stopped by once for about 10 minutes.
Finally, I would like to thank the staff for their work and hospitality during our stay
Susan Bessey
Hotel rooms are small but comfortable and clean , not a 4 star size?
The breakfast and dinner food options were good with great fruit and salad selections.
The hotel is right next to the very busy road and a noisy car valeting business and load music is played by the pool area during the day.
Lovely views of the sunrise.
Mike Morrison
Excellent service from friendly staff - especially at check-in and meals. Great location for Alcudia Beach and buses. Fantastic views from the balcony. The only niggle was that we could have done with two comfy chairs in the room. Will definitely go back again
My Booking
