Sol Palmanova

Tatjana Symons-carter

Stayed for 7 days in october....location brilliant but that's where it ends unfortunately. We emailed in advance requesting a room in palmonova 1 (main buidling) as we had paid for a sea and pool view wich 2 does not actually have and they also have a very noisy generator next to it. When arriving they tried to place us in 2 however did rectify and give us a room in 1. Rooms basic and small. mould in bathrooms. air con and heating not working..no covers on duvets and they are all ripped. Plug sockets hanging of walls. Sun beds always reserved no enforcement on this even with signs saying they would we were unable to use any of the pools for full 7 days due to this. Lifts are a nightmare often taking 15 minutes to get up or down. Stopped a few times during our stay. Food basic and repetitive paid all inclusive only ate breakfast from the 2nd day onwards, evening food clearly reheated and out of date items. Tokens not bad however we were given dirty cups inclusive with free flies on numerous occasions old man on the bar extremely moody and unpleasant. All drinks are horendous amstel only wine options were poor and spirits were undrinkable unless u like battery acid 14 pound per person per day upgrade is too much. Basic 3 star hotel at best for a budget holiday is fine however we will not return.

Angela Fowler

Absolutely lovely place to stay. Staff are friendly, helpful and happy to see you. The whole place is clean and tidy. The room was lovely, clean and spacious. Perfect view from the balcony out to sea. The pools were clean but freezing!! The choice of food was amazing, fresh fruit, fresh bread, great selection in all 3 sittings. The staff work non-stop clearing and setting tables and topping up food. The entertainment was brilliant. I had the best time, relaxed and calm. I would definitely stay again.

Jenna Clarkson

Sol Palmanova is a lovely hotel that is very close to everything in Palma Nova and Magaluf When we checked in, our original room smelt like stale cigarettes and smoke despite the cleanliness and caused us both a headache, we let reception know and they were great at moving us rooms while still honouring the views we wanted Staff on a whole were so friendly and attentive and always said hello, they asked us to participate in the variety entertainment such as aqua aerobics and corn hole which we declined as we just wanted to relax in holiday which the staff understood and didn’t pressure us, we appreciated this! All inclusive buffet as standard, wasn’t amazing but wasn’t terrible either although a lot more seasoning in the food would have been nice there’s enough there to get you through as well as the snack bar options. Queing for drinks at the bar wasn’t too bad, some que jumpers noted which we did point out but nothing was done. We did leave our ‘tidy up time’ on the door a few days in a row to come back to the room to see it hadn’t been cleaned as the ‘shh I’m sleeping’ was visible so we were left with an apology note stating we had specified not to clean, we definitely had not left it this way so we assume some people on the floor were trying to be funny. The biggest problem experienced was the beds and the bedding, two single beds pushed together with a thin sheet on top doesn’t qualify as a ‘double bed or double room’ the gap between both beds was extremely obvious and painful and the beds during the course of the night did push away from eachother. The pillows are far too thick and long while the duvet is about as thin as the toilet paper, the mattresses were also pretty firm so just wasn’t a pleasant night time experience at all, I dreaded going to bed each night as I knew I’d be in for a painful, sleepless night but I’m not sure what can be done about this (other than please get actual double beds) Would recommend this hotel for young families and older couples definitely

M. Smith

We stayed at Sol Palmanova, Mallorca for 5 nights in October. Overall, it’s a lovely family-friendly hotel with good facilities. Most of the team were friendly and welcoming. The entertainment was fantastic, and there’s always something to eat thanks to the snack bar being open outside restaurant hours. Our second housekeeper was amazing, and the room was spotless every day. On the downside, the token system for drinks was a bit inconvenient, and some of the hotel rules felt unnecessarily strict (like paying €1 to change beach towels). The pools were freezing cold with no indoor pool option, which was disappointing given the cooler weather. Rooms are also on the small side, and noise carries easily through adjoining doors. The food was also disappointing - much of it seemed reheated and not very fresh, especially the kids’ options like chicken nuggets and fish fingers, though the pasta and some meat dishes were decent. Some encounters with restaurant staff also felt unpleasant. Reception staff were also unhelpful during checkout and a family emergency that we experienced.

mrtrololol100

Honestly cant understand the low ratings i read before we came here. We arrived 27th september for 7 days and couldnt fault the hotel for anything in the slightest , food was very good every day plenty of variety including deserts cheese and plain food for fussy eaters like burgers chips and pizzas were all very nice. The hotel itself was very clean the pool itself was cold as predicted but once you get in and move around its fine. The room was very basic but enough to keep your stay good very clean and everything in order only negative i would say is the small lifts and ques for the lifts but luckily we was on the 2nd floor and it didnt matter much. The staff were very friendly and helpful and the entertainment staff were a good laugh as well partook in the water aerobics and water basket ball which was fun. To anyone looking try not to be too disheartened by any negative reviews as me and my partner had the best week going and will 100% be usijf this hotel again in the future