Danielle Ciancarelli
We stayed here for our honeymoon! When they say it’s a 5 star you better believe it! From the room, Lobby, staff, views, restaurants and bars everything was top tier! I wounded up getting sick the first two days and they even picked up my medicine and hand delivered it to my room from the pharmacy!! They go above and beyond in every single way for you to enjoy your stay. I can’t recommend this resort enough! Thank you all from the bottom of our hearts for making our honeymoon stay unforgettable! Thank you to the main receptionist whom was a male who helped me out when I was sick & great conversations with Stefano at the Lobby bar :)
Marko Nashed
It was good but needs improvements!
The rooms are beautiful and clean, and even the public bathrooms were surprisingly nice 😄. The pool area is amazing, and the location is perfect — close to town but peaceful and relaxing. One of the best perks was the free shuttle service to and from town, which saved us about $50 each way. That was a huge bonus! Breakfast was included in our package and the food was good. They also provide rides to the beach since it’s downhill.
Food and drinks:
Simply dumb expensive. Just an idea 1 cup of soda (half the cup is ice) is 5 euros plus 1 euro tip that’s 6 euros (you can do the conversion)
Other drink easy 15 euros to 25 euros or more easy.
We went to the Italian restaurant just got two appetizers and no drinks and it was 80 bucks (included tips)
The sushi place thank God it was closed when we booked because when i looked at how much each roll -> 35 euros.
Here’s a breakdown of the service by department:
Front Desk (Check-In):
The front desk team was excellent — friendly, helpful, and very professional. Special shoutout to Jack — he really knows how to take care of guests!
Transportation:
The shuttle staff were super nice and accommodating. A great experience overall.
Restaurant Staff (Lunch/Dinner):
Everyone was friendly and seemed experienced. We had a smooth and pleasant dining experience.
Pool Bartender:
Really chill and welcoming — gave off a great vibe, which made the pool area feel even more relaxing.
Pool Server:
Unfortunately, the service here was lacking. She(short black hair) seemed uninterested and inattentive. When I asked for towels, she seemed irritated, and when I went to the bartender for a drink instead of her, she looked visibly annoyed — likely because of the missed tip. It felt like she was more focused on chatting with coworkers than helping guests. The blond hair server made the experience better.
Breakfast Servers:
The staff were nice, but I think they could be a bit more attentive. For example, I sat at a table with no utensils right in front of the staff, and no one brought any, so I ended up switching tables. Maybe I’m just used to the more attentive service style in the Dominican Republic.
All in all, a good stay with a few areas that could use improvement. I’d probably not come back only because of how expensive is the food and drinks in this hotel.
Dena Green
This was an absolutely stunning hotel. Customer service was impeccable and our room had a hot tub on the balcony for us to look out at the beautiful water. I would definitely recommend this location and would definitely stay here again.
Nikos Seitanidis
I was DJ to a wedding party. The view of ceremony, the cocktail area and the reception was spectacular! Staff and manager was 100% responsive to our needs, since we had to unload and setup in three different places!
kayahan goltepe
It is my second visit after 8 year's. I had feeled amazing in my first visit but something was missing this time. Anyways very nice hotel to visit.
My Booking
