Hugh Lascelles
We visited as a family with our two young sons (ages 5 and 4), and we truly had the best experience of our lives. The resort is very family-oriented, with daily kids’ activities that kept our boys entertained and happy from start to finish.
The staff went above and beyond to make us feel welcome. The food was delicious, and the service was excellent throughout our stay.
Cristina and her team were incredible with the children—she made sure every day was full of fun activities. Our boys absolutely love love love Cristina; she quickly became the highlight of their trip!
Jesus at the bar was also amazing. He would always prepare milkshakes for the kids, and they loved watching him make them each time. It became a fun little ritual they looked forward to daily.
Pedro at the restaurant stood out as well. He was attentive, patient, and made sure we felt completely comfortable. He even made such an impression that one of our sons drew him a picture—something we’ll never forget.
This was a wonderful family experience, and we’re already looking forward to coming back.
Ella Spence
Such a beautiful place and experience!!!! The food was some of the best that we have ever ate at an all inclusive resort. Some of their beautiful desserts will blow your mind! There's something there for everyone!! The pool was beautiful and relaxing. This is a dominate Spanish speaking resort but some of the workers spoke a little English. The rooms were super clean and comfy. Beware on the beach as you will get pressured by walking peddlers.
Karen K
Our stay at Majestic Colonial was truly one of the most memorable vacations we’ve had at an all-inclusive resort. We were celebrating our anniversary, and the entire experience exceeded our expectations. A special thank you to our amazing butler, who went above and beyond to make every moment feel extra special.
We also want to give a heartfelt shoutout to Fausto, our favourite bartender, and Epilido, our wonderful server at the French cuisine restaurant. Their energy, kindness, and great sense of humor really made a lasting impression on us, they helped make the trip even more enjoyable.
The food was excellent, always fresh, with tons of variety, and something new to try each day. The beach was beautiful, and while there was some seaweed, it didn’t take away from how much we enjoyed our time there.
If we had one suggestion, it would be to renovate the washrooms and bedrooms, as they’re outdated. That said, the entertainment was great, and the overall atmosphere of the resort made it easy to relax and have fun.
We’d absolutely return and are so grateful to the Majestic Colonial team for making our anniversary so special.
Juan Camilo Valencia
Worst Hotel Experience – Guests Abandoned During Renovation
I have traveled to many resorts, but this was by far the worst experience I’ve ever had. The hotel was closing for renovations while still hosting paying guests, and the way it was handled was absolutely unacceptable.
From the moment we arrived, services started to shut down without any notice: bars, restaurants, and activities were suddenly closed one by one. The hotel never informed us that we were allowed to use the facilities of the Majestic Elegance next door, even when my wife went two times to complain about the issues and
they never gave her an option; we only found out by asking other guests after wasting three full days in what felt like a deserted, half-abandoned hotel.
For those three days, the only dining option available was a single restaurant running at half capacity with improvised, low-quality food. The atmosphere was dead, with no activities, no entertainment, and no effort to make guests comfortable.
The beach was another disaster. It was covered in algae that was never cleaned because the hotel was shutting down. The smell was unbearable and even reached into our room, making it hard to sleep. If we wanted to enjoy the ocean, we had to walk to the Majestic Mirage hotel of the same chain, where they were still maintaining the beach properly for their guests.
We felt deceived, abandoned, and completely disregarded as customers. Charging full price for such an experience is inexcusable. If the hotel is going to close for renovation, it should stop accepting reservations or, at the very least, be honest and give guests the option to stay in the other functioning property.
I would never recommend this hotel to anyone.
диана мотрий
I recently stayed at this hotel and had an amazing experience from start to finish. The staff were incredibly welcoming and helpful, always ready to assist with a smile. The room was spotless, spacious, and very comfortable, with all the amenities I needed for a relaxing stay.
Breakfast was delicious and offered a wide variety of options, both hot and cold. I especially appreciated the attention to detail and the overall atmosphere, which made me feel right at home.
I would definitely stay here again and recommend this hotel to anyone looking for quality service and comfort. Thank you for a wonderful stay!
antaiteamen hot chocolate
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