Nessa
I was in contact with the property prior to the travel date due to some negative reviews. I have to say we were impressed. The room we stayed in was large and nicely decorated for our anniversary. Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip. We stayed away from the salad bar, drank bottled water, beer and wine only. The food were delicious. The pool and beach were close together and that is just wonderful. A shout out to one of the managers, Manny thanks for helping us arranging our transportation to the airport when we had no cell service. And yes Greisy, one of the staff at the buffet...was very attentive, loving and fun! We would definitely return.
Tiffany Xu
I recently returned from an 8-day stay at the Grand Bávaro Princess Resort with my boyfriend at the end of May. We’re both in our mid-20s, and while this was my first time staying at a resort, it was his second. Unfortunately, the experience left a lot to be desired, and I wanted to share an honest account for other travelers, especially young couples, considering this destination.
Arrival & Check-In:
Upon arrival, the resort looked nice at first glance, but the welcome was underwhelming. Staff were available to assist with luggage, which was appreciated, but the open-air layout of the lobby made it uncomfortably hot and humid, there’s no air conditioning in this area, only ceiling fans struggling against the Caribbean heat.
We arrived around noon, knowing check-in wouldn’t be until 3 PM, so we were directed to the buffet to pass the time. Unfortunately, this dining area is also open-air, which made for an uncomfortably hot experience. Flies and birds hovered near plates, which made it hard to relax or enjoy the meal. The food was average at best and lacked variety, rotating through the same limited options each day.
In summary, this stay was disappointing and not at all what we hoped for. If you’re a young couple looking for a romantic or exciting getaway, I’d recommend looking elsewhere. You won’t get much value or enjoyment here. However, if you’re a family seeking a budget-friendly, kid-oriented resort, it might be more suitable.
Would I return? Definitely not.
Liliana Di Cesare
First Schneider from reception was very charming, nice, helpful made my check in experience great and smooth. He was so welcoming he got us drinks as soon as we got to the desk. Had our room ready so quick he was honestly amazing.
The Hotel was wonderful, Beautiful, more the one I expected.
Was a great experience since we stepped a foot in the resort. I recommend 100%
Dipen Patel
We went for a family trip and it was fun!! Rooms were neat & clean!! Resort was all inclusive and food quality was good!! Customer service was awesome and staff were very friendly, which made our trip so memorable. Pool was near & clean and well maintained!! There were lots of different even schedule in evening time like live singer, silent music party ( which was really unique & fun) which was fun and had a good time everyday in evening!! There were lots of activities for kids and they had a separate pool section with all amenities like play area, movie time, food and many other things!!!
Overall I would recommend this resort for family vacation!!!
Alex Gonda
We booked this experience for a special engagement, but unfortunately, it was completely ruined due to poor planning and lack of attention to detail.
First and foremost, there was absolutely no sense of privacy or romance. The setup felt cheap and low-effort, positioned right at the restaurant’s doorstep instead of a more intimate, scenic spot near the beach. To make matters worse, we had to witness multiple other proposals happening around us, which made our moment feel impersonal and rushed.
The atmosphere was severely lacking there was no music, no romantic ambiance, and upon arrival, we weren’t even greeted. Instead, the staff was busy cleaning and chatting among themselves, making us feel unwelcomed.
The service was also disappointing. They completely messed up the food order, serving steak to a vegetarian guest, which is unacceptable. Given the occasion and the price we paid, we expected much better service and attention to detail.
When we raised our concerns with the manager, we were not taken seriously, which only added to the frustration. Instead of creating a beautiful, once in a lifetime memory, this experience turned into a huge disappointment. For the premium price, we expected a high-quality, well-organized proposal setup unfortunately, this did not meet even basic expectations.
We hope management takes this feedback seriously and improves their service to ensure other couples don’t go through the same disappointment.
My Booking
