John Williams
Was unsure about staying here after reading some reviews. We stay in May for 4 nights. The apartment was basic but was clean and tidy. Staff were really friendly and helpful.
We had a 0130 pickup for the airport and sorted the return of our deposit at 2200 before they shut at midnight. We kept the key to room until we left, just told to leave the key in the room.
No A/C in the room. It was OK being May, but I wouldn't have coped later in the summer.
No safe in the room, but you can rent a deposit box in the reception for €1.50 a day.
The pool and bar area is nice.
The location is good.
Curtis
Honestly the worst hotel/apartment building I’ve ever seen.
-Extremely rude reception staff (Disgustingly Rude)
• No air con, no fans
-Bedding and decor is like a Soviet Russian apartment
• They expect you to clean your room and you will lose your £50 deposit if not. (No maid service)
-First thing they said to our group is we can’t use the pool because it’s for kids?! And if they get single noise complaint our whole group will be kicked out instantly
DO NOT STAY HERE! I’m from Birmingham and I’d rather stay in small heath.
Maisie
DO NOT STAY HERE!
For starters we have to pay a £100 deposit which we didn’t get back as reception was shut when we were leaving but we never got told. I rang them up, the woman on the phone was so rude she was laughing down the phone at the fact we’ve lost £100 and she’s clearly keeping it!
The hotel is an absolute disgrace - which I expected however there were bed bugs, the bath is manky never been cleaned, there were hairs in it when we arrived, skid marks in the toilet and stains all over the bed sheets! The rooms never once got cleaned, we asked for more toilet roll and weren’t given any. The staff are rude and look at you as tho you have 2heads.
Also don’t expect to get any sleep because of the noise from other rooms! Worse place I’ve ever stayed, actually ruined my bendiorm experience! 🤬
Anne Pollock
I have stayed at the Luxmar many times. It's dated, but clean, comfortable and homely. I stayed recently and left my purse there, with credit cards and quite a bit of cash in it. When I arrived home, I got a phone call from Amanda on reception, saying they'd forward my purse to my home address. Fantastic service! I hope to stay many more times in future. Thankyou Amanda and all the lovely staff at the Luxmar. 💐
Adam sarg
Never been in a disgusting hotel in my life worse I've been in rooms was dirty even beding had all food stain on it wasn't no hot water for a shower. even had to pay €50 deposit to live in a skip.
no towels or toilet tissue in hotel room so we bought our own from the supermarket opposite avoid if possible.
My Booking
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