Bella Mia
Absolutely amazing hotel. It’s my second time this year visiting this hotel and I must say it’s still very impressive. Hotel standard is very high,great for a good rest whilst having good time all day long and evening. The food is amazing and big variety every day. Cleanest of this hotel is absolutely fantastic. The best thing off all is the animation team. Especially Akon and Ramos. They made my my stay so memorable. Will definitely return to this hotel again next year . Julia
Yasmina Mircheska
The entertainment was brilliant - there was always something going on, from live music to un evening shows, and the team made sure everyone was having a great time. It really added o the overall holiday experience.
The hotel bar was another highlight! Great election of drinks, friendly bartenders, and a lively yet relaxed perfect for unwinding after a day of exploring.
Overall, a wonderful experience wih great service, fun entertainment, and an excellent bar. "l definitely be coming back and highly recommend it to anyone noking for a memorable stay!
Muna Nagi
The hotel makes a great first impression – the exterior, lobby, and grounds are clean and well-maintained.
After a long 12-hour journey, we arrived around 1am, it was nice to be offered something to eat at that time however we arrived to a room with poor AC, a clogged bathtub, and a faulty door lock. It took multiple visits to reception the next day to get a room change. The new room was better, but both rooms showed signs of wear and tear.
The biggest issue throughout our stay was the inadequate AC – old systems made it hard to sleep comfortably. We also experienced ants, faulty lighting, dusty wardrobe shelves, and patchy WiFi.
Pillows did not smell fresh and cushions had an unpleasant smell, they need a wash.
Another downside was the cleanliness of the douches in our bathrooms – most had a green residue from not being washed thoroughly, while the douches in communal areas were spotless and shiny.
Food-wise, the all-inclusive buffet offers variety, but after 13 nights it became repetitive. It would benefit from more diverse and flavorful options like Indian, Chinese, or Mexican dishes. Drinks options were good (non-alcoholic), delicious pina-coladas.
Restaurant staff, chefs and waiters were lovely and accommodating.
The animation team (especially Chico and Ramos) were fantastic, providing great activities for both kids and adults, though the evening program could be more streamlined as there are long waits between the kids and adults entertainment.
The pool and beach facilities were clean and convenient though you do have to wake up very early to reserve a bed.
Sometimes there is a wait for the lifts which are very small and only hold 6 people at a time.
The spa experience was underwhelming – the space lacked ambiance and upkeep, no candles, the massage bed looked down onto rusty screws, relaxing music kept cutting, though the massage itself was okay. You have to pay to use the Jacuzzi, which was freezing cold! Not enjoyable at all, when I addressed this with the spa receptionist she made excuses that during hot weather they keep it cold even though it was not a hot day. I even advised her others had complained of the same. She asked when I was leaving and when I replied the next day that was the end of the conversation. So a real lack of wanting to put things right demonstrated. Spa was a real disappointment.
Overall, this is not a true 5-star hotel, but is considered by locals as thee best hotel in Mahdia. It’s good for families and couples, we would come back but we’d recommend a shorter stay and now we have lowered our expectations of the place, it may be more enjoyable next time.
Fiona Mircheska
Where do I start? The hotel is ABSOLUTELY BEAUTIFUL. The food is delicious, warm, and there is a variety of different cuisines every day.
The entertainers are amazing. Huge shout out to Ramos, Djo, Lilly, and Pepito! Such sweethearts, very friendly, nice, and welcoming. Bless them, they work so hard to keep everyone entertained and they deserve the most recognition!
The rooms are very clean, the lounge area, the bar, and the dining areas are also very well kept.
The beach is absolutely amazing! I came here in October so the pool was a bit colder, but the beach is 🤩🤩🤩🤩
My favourite part is the gelato stand!! The ice cream is very tasty, fresh, and the service overall is great 👍
Would come again ❤️
Magdalena Aleksić
The hotel is great, we are very satisfied. We stayed for 11 days in July. First we got very large room on the fifth floor but we change it because it was loud (central ac) than we got on the first floor and it was very nice and quiet. Great stuff, great people, very friendly and helpful. The food was excellent. The entertainment was great, specially yoga guy and Maya from mini club. She is great with kids. Our daughter loved going to the mini club and disco. The beach is beautiful and the sea also with a lot of shells. We highly recommended this hotel.
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