Sasha Gray
🌟 An Unforgettable Stay with Exceptional Entertainment! 🌟
I must begin this review with a big thank you to Dani Santana from the entertainment team!
Dani is truly an asset to this hotel. I thoroughly enjoyed the activities ran by him, which added a special level of fun and engagement to my entire holiday. He is incredibly friendly and talented, making every session a pleasure.
Beyond the activities, Dani's dedication to service was remarkable. If he didn't immediately have the answer to one of my questions, he would always follow up, find the information, and get back to me promptly—a sign of genuine care. He even took the time to personally assist me with the activity schedule when I was having problems downloading the App. His help was invaluable!
Overall, I've had a truly wonderful time. I am leaving with an appreciation of the nice hotel and the excellent services provided by the entire staff. Thank you for a memorable visit!
James Taylor
We just got back and we’re still talking about how great our stay was. The hotel itself is really nice – comfy rooms and plenty of food options (sometimes a bit of a line at the buffet, but nothing too bad). What we loved most was that there were activities for everyone, both adults and kids. And speaking of kids… the Kids Club was amazing. Our little ones were so happy there, they didn’t even want to leave, which for parents is the best feeling. Huge thanks to Samuel, Carla, Laura, Guada, Rocío and Paula – they are an incredible team: patient, friendly, and always smiling. Because of them we were able to truly relax and enjoy some time together knowing the kids were in the best hands. We’ll definitely be coming back.
Andy S.
Hello dear Management and especially Human Resources team,
I really hope that this letter will be forwarded to the respective employees and departments. I travel a lot, and whenever I came to Ibiza, I was usually a guest at Ushuaia. However, this year, the price and value simply no longer match. As a result, I chose the Palladium Select. Many people always think that the hotel’s facilities, etc., form the basis of a good hotel experience. But that’s not true. It’s the friendly, helpful, and dedicated staff that make the difference. As a guest, one can overlook various shortcomings (for example, water splashing outside the shower) if the staff is excellent.
I would like to particularly highlight three employees here:
Ashley (from Netherlands) at the reception is an outstanding, friendly, and very personable woman. She is always ready to help and fulfills every request immediately. I hope, dear Management, you are aware of what a valuable employee you have.
Mike, or Miguel, at the Sports Bar, is an incredibly friendly guy. He remembered my name immediately, which impressed me even more two days later. He is an exceptionally kind staff member.
Guest Service, unfortunately, I don’t remember her name, but she is dark-skinned, very helpful, and friendly. I wanted a table at the Italian restaurant on the same day. She couldn’t reach anyone by phone, so she went personally to the restaurant to reserve a table. A few minutes later, she called me in my room to confirm that the table was reserved for 8:15 PM.
I am naming only three employees here, but there are many more, especially in the restaurant area. As I mentioned, I travel a lot and know countless hotels. So please trust me — I think you, dear Management, have every reason to be proud of such employees.
And as a side note, I am still at your hotel, so I will notice whether you forward my feedback or not. I sincerely hope you do, because your staff truly deserve it.
Jolien
We enjoyed our time here, nice place to be.
Our top at the hotel was the kids club where we leaved our child and he had so much fun doing the different activities. The entertainment team was amazing Samuel, Guadalupe, Laura, Paula, Carla and Rocio made or stay even more relax they are amazing and you can see their love for kids and their effort to make their time so special. Thanks so much to all of you.
Another highlight is the tematic restaurants. The food on the restaurant La Sal is very good and the workers are great. Nice team.
Ayda Babapour
We had an amazing family getaway at the Grand Palladium Select Ibiza, celebrating my husband’s birthday over a long weekend. We traveled as two families, including four kids, and had lovely garden suite room. From the seamless check-in experience to the innovative bracelet system that made everything feel all-inclusive, everything was fantastic.
A special shout-out to Naïara at guest services, who went above and beyond to ensure we got dinner reservations at restaurant for two nights, despite the last-minute request. She made my husband’s birthday truly special with thoughtful decorations and surprised entertainment that delighted the whole family. It made his birthday celebration unforgettable!
The entertainment team was fantastic, very talented and super engaged with the audience! They had an amazing surprise for my husband by the pool as well. The kids loved the Kids Club — special thanks to Samuel, Laura, Guada, Carla, and Rocio.
The food was delicious, the pool was gorgeous. We loved the convenient location and the beach.
My Booking
