Irene Esposito
Title: When the Only Thing 5-Star About This Hotel Is the Price Tag
We don’t take holidays often, but when we do, we like to treat ourselves. We've had the good fortune to stay in some truly exceptional hotels—so imagine our surprise when we arrived at Grand Palladium White Island and discovered... this.
Let’s begin with the bait-and-switch: the website and booking platforms conveniently forget to mention that a “standard room” comes without a balcony. Yes, in Ibiza. Where the temperature rarely dips below "mild oven." So unless you enjoy sleeping in what feels like a high-end broom closet with an AC unit on full blast, you’re in for a treat.
When we politely asked about changing rooms, the reception staff offered a masterclass in upselling. They graciously informed us our only option was to pay double for a suite—until we pulled up their own website, showing multiple available rooms. Ah, the sweet sound of backpedaling in real time.
Once you’re settled into your cryogenic sleep chamber, prepare for the daily 7am wake-up call—not from housekeeping knocking gently, but from them bellowing each other's names across the corridor like they're in a lost episode of Ibiza Shore. Who needs a lie-in when you can be involuntarily looped into the cleaning staff’s morning group chat?
Oh, and here's a fun little detail they forgot to mention: this beach hotel comes with a beach! How generous, right? Just one tiny catch—no sunbeds, no chairs, no umbrellas. Pure, unfiltered sand. But hey, if you're not into lugging your entire camping setup with you, no worries! You can always rent a sunbed in the exclusive private area… for the absolute steal of 100 euros. What a deal!
You’ll also get to experience the thrilling towel lottery. Leave your used towels on the floor as instructed, then return to find... nothing. No towels. Not even a passive-aggressive note. Just the raw, unfiltered joy of air-drying yourself with yesterday’s shirt.
And finally, as the cherry on this overpriced sundae, just when you're rushing to check out on time, soaked and half-naked from your last-minute shower, the hotel will call your room—not once, but twice—to accuse you of hiding a missing guest. A bold move from a place that can’t even keep track of towels.
In conclusion, if you’re looking for the ambiance of a budget hostel wrapped in a luxury price tag, look no further. Grand Palladium White Island: where five stars mean five times the disappointment.
Reza Sadeghi
Clean and tidy hotel close to the airport. We had a great time with the highlight being fantastic entertainment. All staff were lovely specially Daniel and Danny were amazing with our 9 year old. The beach is right outside and it’s gorgeous.
The only negative was the same as other comments regarding the separation of the 2 hotels and facilities.
Still would highly recommend.
Janet Whyte
Enjoying our time at Grand Palladium White Island! The room is great, staff are attentive, friendly, and very helpful. The manager Alba went out of her way to help us with an issue we had with a cancelled flight, even during a busy time in the lobby she made sure to help us out which was MUCH appreciated! Food is also great, location close to airport and clubs. Perfect place to stay in Ibiza and thank you Alba!!!
Simone M'Bala
My husband and I definitely do not regret spending our honeymoon here! It was worth every dollar spent! Thank you to all the staff and crew for your kindness and for making us feel welcome! We will definitely be back!
Nicki Harris
We have just stayed at White Island resort for a girls weekend. What a fabulous time we had. Only disappointment was the inability to book one of the restaurants. We did eat at the buffet instead and to be honest the service was brilliant. Juan Carlos was very attentive and friendly.
My Booking
