Istar
Special thanks to the Food service team! We booked half-board and it was such a great idea. We enjoyed every single meal thanks to Bandy, Susana and Romeo. The food is excellent and the cook is very very professional. We were very pleased.
Thanks to the cleaning team and the lovely pregnant receptionist as well they were really accommodating and they provided us with more pillows as I am pregnant and I needed more support.
El servicio de desayunos y cenas fue espectacular. El equipo super atento y profesional, la cocinera una maravilla. Gracias a Susana, Romeo y Bandy, la calidad de la comida y el servicio que dan todos e increíble.
Hola Apple
I really liked the service in the restaurant. The nicest and most pleasant workers. They always listened to me, since I have gluten intolerance, always brought special dishes and bread separately, always smiled. Nice cooks and waiters. I want to especially highlight Susana, who was very nice and welcoming, the best in this restaurant 😍 Recomiendo este lugar a todos, y a Suzanne, nuestra asistente, es encantadora. ¡Muchas gracias! ¡Volveré!
Ola 🫶🏼
Noelle Lomanto
I arrived last night. My first impression were, wow, the receptionist is so friendly! My room was upgraded from a single to a triple for free. There were a couple of free bottles of water and nuts. The room was immaculate. Dinner and breakfast have been great. I feel so happy to have chosen this hotel, do it. Book!
Dee Van Belzen
Loved our week here! Absolutely wonderful staff, especially on the bar at the restaurant! They were unbelievably helpful, always smiling and even had some singing and dancing on during mealtimes 😃 I would definitely recommend coming here, perfectly close to so much with the bus stop around the corner for the party bus to several of the big clubs on the island. The food was always plentiful and tasty and we were hooked on the strawberry daiquiris! Only small suggestion would be mini fridges in the rooms, other than that we’ve had a superb week!
H Woel
Honestly the worst hotel I've ever stayed in - I hope rather than contest my experience the hotel will think about making some upgrades!
Despite paying for half board, no drinks were provided with dinner - not even water! You can pay €3 per bottle though. No own drinks allowed - I even saw staff taking away guests' drinks while they were briefly away from their loungers at pool. You even needed a token to get a glass from the bar, and had to scan an extra card to enter the dining room. The food was terrible - bland slop, basic salad, cold chips... Even the cheese was completely tasteless.
Rooms are tiny, there is no space to put suitcases, and it's even difficult to get big suitcases through the door and small gap between bed and wall - wheelchairs or pushchairs would struggle. The wardrobe door was hanging on by a thread, and the sink was blocked and took a long time to drain. The shower is temperamental, so goes from cold to very hot easily. There is one tiny lift, which takes a long time and is annoying if you have luggage, wheelchair, pram etc. Also didn't appreciate hearing every word of the neighbouring room's conversations thanks to the thin walls, or the view of rubbish piles from the balcony.
The pool area was nice, but it's quite small and there aren't enough loungers for the size of hotel. It's also dangerous - I saw a guest in a wheelchair fall out because the step is not marked and the ramp was blocked with sun loungers that simply don't fit in that space.
The only things I found good were the location (shops nearby, 10 minutes walk to the bars, 5 mins to the port), the air conditioning worked well, and the cleaning staff and some reception staff seemed nice.