Juan Perez
Before you get shocked by the 3 star rating let me start by saying this…. It was very hard to give this place a 3 star. This is a magnificent resort with great workers but in order to help them become better, I need to address some important things that will help future guest
Pros:
- The beach: enjoy having a crystal clear water with NO SARGASM! This part of Mexico isn’t affected by it and it led to amazing water in our 8 days here! The water was calm and extremely easy to swim in. Bring your snorkels/goggles as you will see plenty of fish, a couple of star fish and other marine life!
- the grounds: and space are absolutely beautiful and very well maintained, there is a great combination of modern and rustic touches throughout , the grounds staff make sure everything is well taken care of. The 2 pools plus the kids section are large, never felt crowded and the water was always crystal clear
- The staff: all of the staff are very friendly and welcoming , especially the bar staff and entertainment
Cons:
- The management/operations can use some help. For the buffet, there’s always a search for plates and cups, a lot of food is always out and doesn’t get replenished in the time you would normally wait for new food to come out.
- open/close times: the pools close at 8, the pool bar at 5, the bar by the pool at 10, would be a better guest experience for more consistency with their times. They also “close” the beach, which to me is ridiculous, no late night stroll down the beach, not even to sit on the lounge chairs , but yet the dance club is going on till 1:30AM, which leads to my last negative thing about the resort
- The Disco / Dance club: our biggest annoyance with our stay is the disco/dance hall, we don’t mind people partying and having fun, we attended it multiple times but the main issue is that it’s very poorly sound proofed so it makes it to where the whole resort hears the music and feels the bass until they are done, making it hard to some peaceful sleepy before 1:30AM
But in the end, would we come back? Absolutely! The pros definitely outweigh the cons and our next stay we will be better prepared to deal with the cons and enjoy our stay even more
Dagmara Bozko Baranowski
We spent two unforgettable weeks at Allegro and it truly exceeded our expectations. The hotel is well-kept, with a private, beautiful beach, and the entire atmosphere is perfect for a relaxing getaway. What really makes this place special is the wonderful staff – their kindness and warmth made us feel absolutely fantastic here.
Special thanks to Roberto Chi, Ingrid, Carlos ("Chocolate"), and Clemente – they go above and beyond every single day. These are truly wonderful people whose friendliness, goodness, and positive energy make every mealtime a joy – we honestly found ourselves looking forward to seeing them again and again.Thank you from the bottom of our hearts! It’s because of you that we are already dreaming of coming back again.
Check-in was smooth and easy. Daily activities were fun and held in a great atmosphere. A big shout-out to David – his smile and commitment were a big plus. And Arbey – thank you for the unforgettable evening shows! Each one was unique and we watched them with great excitement and joy.
We’re really going to miss this place.
Cornell Krause Jr.
Really good food, different types of food, and fast service for food. Great beach with fish that will come up to you. A Pier that you can see fish off of and stingrays. Fun games in main pool with swim up bar and bar just outside of the pool. Can NOT be beat must go! Unless you’re afraid of iguanas and lizards. There was lizards in our room :( other than that great time!
trinityassistedliving
We booked a day pass to Allegro Resort while on a cruise. We have never been to Mexico and did not know what to expect. From the time we arrived to the time we were walking out of the resort the whole staff treated us like family!! Luis, the bartender, took care of us! He never let us go without a drink & even engaged with my kids and had them explore non-alcoholic tasty drinks!! David, also was so so fun!! He really took the time to get to know us and make our time there wonderful! The pools were beautiful, the beach was even more beautiful, the drinks were delicious, we got to see iguanas, which was so cool!! The food was divine! Such clean and home like resort!! The price was also very considerable for all that is included! We had so much fun and will definitely be back if we are ever in the area!! Thank you!!
Adam Holleran
The day time entertainment lead by Diego, David, Arbey and JD was amazing. The whole family had so much fun. We all looked forward to the evening shows as well. They all had great energy and made sure we had a great time.
The beach is the best on the island and the close proximity to the pool/bar and food make it unbeatable.
The only part I would like to see get better it adding some air conditioning to the dinner dining space. It was manageable but could really make the place perfect.
My Booking
