Lola Z
We are just over halfway through our stay here, it is our first time in Cozumel. Our first night at the resort was a bit rough- we we're a bit sad by the lack of options at the buffet and a lot of it was cold at times. We also couldn't fall asleep until after 1AM due to the bass we could here from the show and disco. The next day however the lovely Andrea assisted us in getting a much quieter room. We've tried the mexican restaurant as well now and it was quite good. The grounds are stunning, staff is extremely kind and helpful especially Andrea and the entertainment staff, and activities are fun. We don't have kids here but I can see how this place would be awesome for families. Overall very clean room and clean grounds, great people, good drinks, awesome beach and good vibes. Due to the change in our room I gotta give a 4/5 as the food could certainly be improved. Andrea gets 5 stars!
Kaylyn Augustine
Had a great time! The weather was great and the pool and beach we very clean. The staff were all very friendly. Could have used more servers around the pool. Activities crew keep things exciting. Diego Marin was great! Check-in was a little slow. I love it
Vcf
I recently had the pleasure of staying at Allegro Resort Cozumel, and it was an unforgettable experience from start to finish. This resort truly offers a perfect mix of luxury, relaxation, and fun. The property itself is beautifully landscaped, with well-maintained grounds, crystal-clear pools, and a pristine beach that provides the perfect backdrop for any vacation. The variety of activities available—whether you’re into water sports, lounging by the pool, or exploring the local culture—ensures there’s never a dull moment.
What made my stay even more special, however, was the exceptional service provided by the staff. A standout was Angel, who went above and beyond to make our stay unforgettable. From the moment we arrived, Angel’s warm and friendly demeanor made us feel right at home. Whether he was assisting with check-in, offering recommendations on local attractions, or simply checking in to make sure everything was perfect, Angel was always there with a smile and a genuine desire to help. His attentiveness and commitment to guest satisfaction truly set Allegro Resort apart from other places I’ve stayed.
In addition to Angel’s outstanding service, the resort offers a wide range of delicious dining options, excellent entertainment, and spacious, comfortable rooms. Whether you’re here for a romantic getaway, family vacation, or adventure-filled trip, Allegro Resort Cozumel is the perfect destination, made even more memorable by incredible staff like Angel. I highly recommend it and can’t wait to return!
Mason Lampkin
Our experience was great with all the services and activities that were done here. The activity people such as david, diego, and angel were amazing and fun to be with and play volleyball together. They made the experience 5 times better with their high spirits and energy levels. I will be coming back to this resort.
Alexa
This was our first time staying at Allegro. The staff is incredibly friendly, always willing to help and wants you to have an awesome time. Very kid friendly for those traveling with young kids. The hibachi and Mexican restaurant were phenomenal! There were always chairs available on the beach and by the pool which we loved, considering most of the resorts we’ve been to in the past you had to wake up super early to get a chair (We visited in February). The ocean water is absolutely gorgeous. The WiFi also worked great.
A few cons…The food was decent, but it was hard for them to keep up with the demand during peak hours. Bring a white noise machine because you can hear everything. Neighbors were laughing and yelling until 1am most nights. We were on the 2nd floor and could hear the neighbors we shared a wall with blare their music. Not that it was the resort’s fault… but it’s still annoying. 2 of our neighbors were smokers and would constantly be smoking outside our room. There are designated smoking areas, but I guess they aren’t enforced.