John Thomas
All of the staff at this hotel work really hard and go that extra bit to ensire that you have a great time. Marco from animation was always including me and the members of my group and always had time to talk. The waiters work so hard as do the bar staff. This is a great hotel and it's the staff that make it such a great hotel.
Its very relaxed and it's easy to have a relaxing time.
The bar staff even serve you whilst you are sat by the pool.so you can relax.
There are some parts that could need a bit of TLC but it's a busy hotel and nothing that will spoil your holiday.
Everyone is lovely here and willing to help.
Thank you for looking after us and for all of the fun and entertaining times.
The 3 of us had a great time
Bruna Martins
Place: The hotel is huge, with plenty of sun loungers, a poolside bar, a beach bar, and an indoor bar. It has excellent facilities, a children's area, a games room… Everything was well-organized and clean.
Food: Many varieties of food. Always fresh and tasty food, I tried different types of Tunisian food every day. And for those who don't like different foods, there was always pizza, french fries, and fresh pasta… The salads were always wonderful and the desserts delicious.
People: The people who work at the hotel are so nice that they made us feel at home, as if we already knew them. Especially the lady who cleaned the rooms on the 4th floor, very kind and attentive. The waiters in the restaurant, and especially the one on the night shift (I think his name is Hosini), he was a sweetheart, always helpful, and when we arrived for dinner he already knew our favorite drink and always greeted us with a big smile. The guys at the bar were also always attentive, helpful, and always with a smile on their faces. The guys from the entertainment team are always making us laugh, dance, and always livening up our nights.
My first time in Tunisia was incredible because of the people who made it so special.
lotfi laribi
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I had a very pleasant stay at Marhaba Palace in Sousse. The hotel is very clean and well organized, and the staff were friendly and helpful during my whole stay. The room was comfortable with a nice view (sea view), and housekeeping kept everything tidy.
The location is excellent. The swimming pools are beautiful and well maintained, and the atmosphere in the hotel is calm and relaxing. The food was good with many choices. I also liked the hotel facilities such as the gym, the large pool area, and Tennis Club...
Overall, I really enjoyed my stay and would definitely recommend Marhaba Palace to anyone visiting Sousse. I would be happy to come back again in the future ( In fact, I initially booked the hotel for only 5 days, but because I really liked the hotel and felt comfortable during my stay, I decided to extend my booking for another 7 days)......
I also really appreciated two small gestures from the hotel staff.
Yesterday, after breakfast, one of the staff members kindly brought some sweets to my room because I was fasting for Ramadan. I found this to be a very thoughtful and respectful gesture.
Another small detail that I truly appreciated: I had brought a small flower to my room and placed it in the cup with some water, but the cup was quite short. After housekeeping cleaned the room and I returned later, I noticed that they had placed the flower in a tall glass of water specially for it. Thank you very much for this lovely gesture and for paying attention even to the smallest details.
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The only small thing I didn’t like was that when I went to the gym, I discovered that it was not included in my reservation. In my case, I booked half board (breakfast and dinner), and access to the gym was free only for guests who had the all-inclusive package. I wish that hotel guests in general were allowed to access the gym for free.
Vicki Lee
Some of the friendliest staff I have encountered in a hotel.
Location by the beach is wonderful - to walk out an dip toes in the med before breakfast is just lovely.
Morning yoga was wonderful- good food in the buffet and fun evening entertainment- value for money.
Kyle Knight
Stayed 5 nights here and all i can say is wow. My second time in Tunisia and this hotel has made me want to come back.
Your staff have done all they can to make us feel welcome and have made the last 5 nights so memorable.
Your waiters need a pay rise. They are the most amazing men i have ever met. Hosini in the kitchen is a true gentleman.
Your night time bar staff are the best i have ever seen. Always so nice and helpful.
The maid who cared for room 402 thankyou so much for being so helpful. We will never forget your smile.
Please managment let your staff know how much we cherish their love and comfort over these last 5 nights
I have added a photo of the waiter in the bar who was amazing and made me and my partner so happy. Thankyou my friend we will never forget you.
Thank you
My Booking
