SCOTT OLDFIELD
The staff whilst on our staff, we're brilliant. Interactive with children and hospitable 100% of the time, nothing to much for them to do!
Food was a great variety, location was far enough out the centre but close enough to travel each day. Free bus service daily. Tour buses are great value.. the centre was amazing !! Plenty to see and do. The facilities at the hotel were plentiful to keep you busy the whole time. Spa, sporting facilities nightly entertainment.. First time to Madiera , won't be the last .. great for families
Yurii Vrublyovskyi
From the very beginning, everything was handled perfectly. Every time I needed assistance, the staff was kind, attentive, and genuinely willing to help.
I would like to give special thanks to the hotel manager, Karina Mejias, for her understanding, care, and personal approach to my needs. She went above and beyond to make sure everything was comfortable during my stay.
Thanks to the wonderful team, my experience at the hotel was truly pleasant. I left with only positive impressions and would happily choose this hotel again.
Dot Zasadzka
I have had the most wonderful second stay at this hotel.
Lina in housekeeping was so hard working and always greeted us every morning with a smile and a good morning. All of the cleaning, maintenance and housekeeping term worked so hard in the background keeping everything clean and tidy and in an excellent state of repair.
The staff on the reception desk and in the restaurant were amazing - Rosan in particular who remembered us from our last visit 2 years ago. There is a pianist or guitarist playing every morning during breakfast.
There is a large choice of food in the restaurant. I loved the fact that whole blocks of butter were laid out rather than individual portions in plastic.
The bedroom was large, beautiful and quiet. The beds were large and very comfortable for me as I like a firm bed.
Thank you team Pestana Royal! ❤
Cant wait to see you all again next year!
Kath Kearney
Large spacious room with balcony, small fridge & microwave, with sea and garden views. We were All inclusive and the food was plentiful and always a good selection, and waiters were quick to top up your glass. There was a good entertainment programme. There was lift access down to the beach and from there there were pleasant walks along the promenade to Funchal and to Camera de Lobos (weather permitting) both around an hour away. The hotel ran a free shuttle bus to Funchal twice daily which was handy. The bathroom was a little dated, and the sauna in the spa wasn’t very warm but we had a really enjoyable holiday.
Marek Kozárec
We really enjoyed our stay at this hotel. Everything was clean, comfortable and the atmosphere was amazing. The hotel is in a beautiful residental location with great views and easy access to Funchal and other parts of Madeira. The staff was very friendly and helpful throughout our whole stay. Special thanks to Marlene from the reception for her kindness and for helping us with everything, we truly appreciated it. We would definitely recommend this hotel and would happily come back again
