Yvonne
One of the biggest pro was being able to check in via mobile, which was super convenient. The elevator was at times a wait, and having to ride specific ones was challenging as well. The hotel itself had a beautiful view of the sunrise, and the pyramid side offered a neat experience. The bed was comfortable, and I was able to sleep through the night, which is often not possible at hotels. The room was a big suite, and it surely was. There was a sitting area separated from the sleeping area. It is a very large bathroom and a mini fridge. The tub in front of the window offered a great view. The room was quiet, and at night, there was no outside noise to be heard. The hotel does have a dated feel, although I feel if it were to be updated it would lose its iconic pyramid feel. The bartenders in the casino were all very friendly and attentive. Though the location isn't a prime spot, it had plenty to offer inside the hotel, which was enough for our short stay.
Chad Ratigan (Roamin' Ratigans)
We stayed here for 3 nights and it was pretty good. The hotel room we had was a two-bedroom suite. The hotel was a little older, but everything was nice. The bed was super comfortable and I was able to sleep, which was great! The bathroom was narrow and the shower was designed for people under 6ft tall. Ha. That was probably the only drawback. All the housekeepers were friendly and amazing! We stayed in the tower, not the pyramid.
Now, the casino was super tight on the machines. This was easily the least amount of money we've won on a trip. I'm not sure if this was due to the economy, etc. but we shall see on our next trip. Overall, we will visit and stay here again.
Becky Abel
We went to see the Blue Man Group at the Luxor Hotel. The program was a lot of fun. We happened to be in town the one show out of the year that is for sensory sensitive children. Our grandchildren loved it. They provided eat plugs for those who wanted them as well as glow in the dark necklaces. Blue Man is great family friendly entertainment!
Kayleigh G
The rooms are rather dated. Also, it's on me for expecting there to be a mini fridge. It's on the website but I didn't even bother checking because it's such a standard amenity since like 2010. I was hoping to stash my leftovers from the restaurant. There's some decent entertainment options and the food is just okay. The food court may be "open" but it greatly varies how early or late each restaurant's hours are, it's not like a mall food court where they all have the same hours. Signage is not good within the hotel and makes it difficult to find your destination in the hotel itself. However, I did appreciate the kiosk self check-in option. It was unassuming so I think a lot of people in the long like didn't even realize it was there. If you already have a reservation you can check-in and make your own key cards in a snap, and be on your merry way. The pools & hot tub were also very nice. I greatly appreciated the free tram between Mandalay Bay & Excalibur.
Adeel Akbar
recently had the pleasure of staying at the Swat Serena Hotel, and I must say, it was an unforgettable experience! Nestled in the breathtakingly beautiful valley of Swat, this hotel truly is a slice of heaven on earth.
The hotel's architecture and design seamlessly blend with the natural surroundings, creating a sense of harmony and tranquility. My room had a stunning view of the surrounding mountains, and I felt like I was waking up in paradise every morning.
The staff at Swat Serena Hotel were warm, welcoming, and attentive to every need. From the moment I arrived, I felt like I was part of the family. The hotel's hospitality is truly exceptional, and it's clear that the staff take immense pride in their work.
The food at the hotel was exquisite, with a range of local and international options to suit every palate. I particularly enjoyed the traditional Kalam cuisine, which was expertly prepared and presented.
But what truly sets Swat Serena Hotel apart is its commitment to sustainability and community development. The hotel's initiatives to support local communities and preserve the environment are truly commendable, and it's clear that they genuinely care about making a positive impact.
If you're looking for a luxurious getaway in the midst of nature's splendor, look no further than Swat Serena Hotel. The hotel's stunning location, exceptional service, and commitment to sustainability make it a truly unique and unforgettable experience. I would highly, highly recommend it to anyone seeking a luxurious and responsible travel experience."