Amanda Tac
My first stay at MGM Grand did not disappoint. I had a ground level room which was clean and easily accessible. Even though we were so close to the noise from the casino, we didn’t hear anything in our room. Each day, the room was left spotless for our enjoyment.
Overall service at the MGM Grand was excellent especially from Heather our server at the pool. Her smile and attentiveness stood out tremendously.
I loved the location of this resort. Easy access to the Monorail, the tram at Excalibur and the tram at Park MGM. Truly walkable as well.
The pool really impressed me - however it was disappointing to find out that tubes for the lazy river were not included. So if you are looking forward to the lazy river, either bring your own tubes or you will be purchasing at a steep price. Maybe this is something the MGM Grand can reconsider in the future.
Overall, I absolutely loved this hotel and will be staying here again in the future.
Dan
Rooms were clean. The hospitality staff were exceptional. Restaurants thruout were very pricey. The pool was awesome, but the chairs were situated too close with no tables in between and umbrellas. The heat was so intense I would have gladly paid $35-50 for an
umbrella. The casino was good but it was very hard to find a cocktail waitress giving free drinks For what you pay, you should get a little in return.
Thomas Cleveland
Checked in today for our 35th Anniversary. Staying for a couple days. Overall, I was impressed with the Hotel. Very big and spacious with plenty of things going on. Bars. Restaurants. Gaming. Pretty lively here. Comfy and elegant rooms. Only complaint I have today is with the bathroom. Went to take a late shower and only a couple squirts of body wash in the container. Not that big of a deal, but frustrating. It shows me all the room checks weren’t completed. For this reason, I always have travel soap with me. I still rated everything pretty good because this is an easy fix. Only other bothersome thing was the price to Valet park, $40 a day! Thought that’s pretty steep!
B Karmakar
Stayed in the MGM Grand with family and overall it was a nice experience.
The room was good with ample space inside. The front desk was friendly and helpful. They reversed the charges which were auto posted by the sensor for Room refreshments, not consumed. They gave helpful tips on parking and the swimming pool access.
The lazy pool was nice, but $30 for a tube was a bit more.
The check-in and check-out process is fully automated at the kiosk available there to get the room access card.
The casino area was always monitored by staff.
Missed the microwave in the room, later learnt it can be rented for a fee per night.
Overall nice experience, will stay there again.
Mike Sheremata
Rooms are loud. Great access to the strip.
One of the main reasons we picked this hotel was because the pool looked amazing. But when it’s 110 degrees outside, the river closes at 5 and the pool at 7pm! Temperatures were perfect early in the morning, or later in the evening for a swim, but no…..they are closed. You would think with the high resort fees, and the beautiful temperatures they’d have better hours to take advantage of the resort.