sarah dhooma
Oh my god. LOVE!
We had the junior suite on the ground floor. Im usually a person that likes to book high with a view. The ground floor was beyond perfect. We were on beach level, had a great view of the beach and a decent size outside terrace with relaxed chairs to enjoy our view.
The room was gorgeous and spacious. See images
We had half board meals, wasnt spectacular but it was still quite nice
Staff were super helpful and kind
I'll definitely be going back
rahul garg
Loved our experience there ! It was my wife’s birthday and the whole experience was amazing. Unspoilt beach, lovely food and very courteous and polite staff. Aliou helped us with some local info, ever smiling, welcoming and super polite. Very good guy and made us feel at home !!!
Will definitely come here again.
Philip Campbell
Incredible stay at the Iberostar Palace. I appreciate the staff's kindness and cleanliness. And of course, I want to thank the towel man for his friendliness and his great work in finding umbrellas that weren't available. The lifeguards were very friendly. I've been here on several vacations, and they've definitely improved the pool staff a lot.
John J
Booked with BA Holidays and came April '25.
The only room type offered by BA was described as 'side-seaview'. Allocated a room at the back, right on the very end facing the main FV1 road. Noisey and overlooking all the tree/plant debris dumped by the gardeners.
Brochure showed photos of the sea and the description 'wake up to the sound of the waves'. BA lifted this directly off the Iberostar website.
Hotel refused to move us, saying this it what BA paid for. Do BA pay the lowest rates?? The hotel said if we paid more money, we could be moved.
After 3 days of no action, we called BA to intervene, and were eventually moved to a better/acceptable room, but lost day messing about and moving. From then on the hotel was good. Great food and wine/drinks. Reasonable price if on half-board. Large selection of meats/fish/salads. And at breakfast eggs any way you want them. The Japenese restaurant particularly good and entertaining. You get 1 x reservation, per week.
The only other negatives about this hotel were the long lines to get served at the cooking stations (grills were too small for the number of guests), and sunbeds difficult to locate - all reserved. One day, we could not find one single sunbed OR chair. And in order to use the pool had to lay our towels on the floor to sit/lay. Not pleasant at 70+ yrs.
Car hire needed, as a little out the way. Although you can walk to Morro Jable, a few miles away.
The hotel closed, shortly after we left (May '25) and is planned to re-open Sept 25. Just hope they increase restaurant capacity. But nothing they can do about sun terrace size around the pools.
Would we return? Maybe, as we liked the food.
Anton Schubert
I have never been to a place where every employee is so amazing, happy, and pleasant. They really make the stay special. Nordine making omelets was incredible, Santana was great, and Aliou went so far to ensure our stay was the best! I would definitely come again!
My Booking
