Komal Khokhar
For the past four years, my son & I have been staying at that hotel every year - my son is obsessed with it. & I loved it as well. Everything was top tier - my favorite was the breakfast buffet.
My previous review was all raves. However, after coming back home today after our trip this year, I'm left with no option but to delete my previous review & share my new experience. An experience that has led me to the conclusion that we are done with the Orlando, Four Seasons Hotel.
Where do I start? There's so much to share. Firstly, when I checked into the hotel on the website, I clearly stated, both my son & I suffer from anxiety & we are unable to stay on a floor past the 5th floor, but we were given a room on the 15th floor. A room that felt & looked so dirty. The bathroom, sink, floor, shower, mats, everything was so dirty & unhygienic. The blanket on the bed was filled with someone's nose discharge - I'm gagging even as I type it now.
All the eating options onsite - in-room dining, poolside food, & ALL the restaurants - the menu options are horrible, NO options & NO variety whatsoever. & the taste of the food is FAR BELOW mediocre & I mean calling the food mediocre is an insult to food that is actually mediocre.
Then one day of our trip - two random guys showed up at my hotel room, saying they were hotel architects there to check the balcony. & I was mortified. I immediately shut the door & called the front desk, only to be told - you should have received a notice from housekeeping & this needs to be done. I, of course, received no such notice & was horrified. So, I gave them a time frame in which I would be at the pool with my son & we returned to the hotel room hours later. Upon our return, the doorbell of the hotel room rang again & these people were back in our presence - 5/6 people at a time in & out of our room - I was SO uncomfortable we had to leave the room again in an urgency & sit outside in the cold. UNCOMFORTABLE & HORRIFYING !! who would have taken responsibility had these people been a threat to my son or me?
A horrible, uncomfortable stay!!!
& this hotel is SO expensive - please think & think & think before spending so much money for this hotel!!
Inna Lubianchuk
Our stay at the Four Seasons Orlando was simply amazing! The entire place is beautiful, and we loved every minute of it.
On top of that, I was greeted with a stunning bouquet from Lu & Fleur that truly made my day. 🤩🥰
The flowers were incredible and added such a special touch to our visit. Everything—from the hotel to the flowers—was top-tier, and Orlando was just perfect. Can’t wait to return!
Alexandra Osbourne
Our stay at Four Seasons Orlando was absolutely incredible from start to finish. Every single team member we encountered went above and beyond with kindness, professionalism, and genuine care.
The concierge team was fantastic—even before we arrived, they handled reservations, transportation, and any concerns we had with ease through text message. The bartenders at Copa were wonderful, our waiter Adam made dining such a pleasure, and the front desk team—especially Cameron and Vincent—were outstanding. From the bellmen to the pool staff, every single person we interacted with made us feel so welcomed and cared for.
The attention to detail, the thoughtful touches, and the consistency of world-class service throughout the resort truly set this property apart. It’s rare to find a place where everyone is so dedicated to creating an unforgettable experience, but Four Seasons Orlando exceeded all expectations.
We can’t wait to return—thank you to the entire team for making our stay so special!
Justice Verati
I have had the best experience here. I am an Amex platinum customer as well, and I have added the benefits on to my stay. They went above and beyond, especially Cameron the manager at the front desk- he was so so so helpful and kind. I love this hotel and I will no longer stay anywhere else again! The Michelin restaurant on the rooftop is exceptional and the best food I have had in a very long time. Thank you all at the four reasons for making my time here so exceptional!!!
Allen Martin
From our service that we received at check-in, all the way through our check out was phenomenal. The staff was amazing with our two little ones. Character brunch & dinner at Ravello, the Papa Mojitos while floating the lazy river, the kids club, turndown service were all exceptional after long days at the park. We could go on! The experience here is one on its own, you have Disney, then you have Disney at FS. We cannot wait to return! Thank you for all the memories!
My Booking
