Sean Griesheimer
This is a nice place. Zero major complaints. In fact, the food options were really excellent. There are like 4 restaurants and a market with solid grab-and-go food options. The rooms are roomy enough, fairly well-maintained. However, the power outlets were so old in our room that they didn't hold our chargers so we woke up our first day with our phones dead. They absolutely should be replaced. I went to every single outlet in our room and none of them would hold the charger. I travel constantly for work and use that charger everywhere, so this is absolutely not normally an issue.
The staff was very nice and helpful like you would expect. I will say that when we stayed at the Polynesian - which I believe is the same price - they were more welcoming with the leis and the general atmosphere, but that's not really a surprise. I just wish there was more of a kid-focused theme at Beach Club. Yacht Club, sure, that would target more adult guests. But Beach Club doesn't sound like it needs to be so buttoned up.
Another positive for Beach Club is the proximity to Epcot. It's a sub-10-minute walk to the back entrance of Epcot, which is right by Remy's Ratatouille Adventure, which is fantastic. I LOVE the ability to walk in and walk out, especially when Epcot is a place where there's more food than rides, and if you have Park Hopper, you can easily spend the morning somewhere else and then jump to Epcot for dinner.
Also, the Skyliner and Friendship Boat are great options to get to Hollywood Studios. There are buses to the other parks, which take more time, but are completely free. Overall, the accessibility is great!
Compared to the Polynesian - the only other place I've stayed on property:
- Beach Club has far more food options. Polynesian has Dole Whip and is an 18-minute-walk from the Grand Floridian, but nowhere near as many options as Beach Club / Yacht Club.
- Access to Epcot is as good as any property (Contemporary to Magic Kingdom is similar). Plus easy access to Hollywood Studios.
- I think Polynesian pools are a little better, but there are more at Beach / Yacht club.
Lindsay Lowe
We loved this resort so much and it has definitely made our top 3.
Pros: It’s proximity to 2 parks and the lively Boardwalk area is hard to beat. We could get to the International Gateway entrance of EPCOT by foot in about 10 minutes! This made mid day breaks and late nights so easy. The pool is sprawling and full of fun surprises. Service is amazing as always.
Cons: some of the upkeep is a little rough in the rooms (even in refurbished) or dated around the resort and the lobby is missing a bit of the wow factor you get at other resorts, and I really wish the quick service wasn't inside the gift shop as well.
The theming is subtle (by Disney standards) but still fun and it really transports you. Last thought is that I wish they had a grand villa for dvc here, the 2bd bathroom situation was tight when we had the room at capacity.
Agnes
The two positives about this place are: great location and great pool. Unfortunately, disappointing otherwise. Worst of all was that the room was dirty. Dust bunnies everywhere. Dust on trim, baseboards all beat up, dust everywhere near the bathroom sink, caulking peeling in the shower, very dirty behind the couch. Seems like they change the bedding, wash the floors, and don't do much other cleaning between guests. When I showed the manager the photographs they wouldn't move us, or give any kind of refund, they offered to deep clean the room ( not something we could easily accommodate during our stay with small children) , the staff was generally not responsive ( had to call three times to have my kids bed set up), bell services lost our bag tag and couldn't find our bags ( almost late to airport). We've stayed at the Polynesian and Yacht club and both are far superior to this hotel. Convenient, but for a top Disney resort they should do better.
Tony Tenorio
Matt broke into the Top 5 Servers of All Time list recently on only our 2nd visit to Beaches & Cream at Disney’s Beach Club Resort. Attentive, intuitive, professional, he: kindly greeted us immediately after being seated; answered menu questions while offering his take on solid, go-to faves; kept the drinks flowing while taking care of at least 4 other tables. His Kitchen Sink dessert recommendation for our party of 4 hit the spot! Sure, it took some doing but we finished a Whole Can of Whipped Cream plus ALL the toppings over multiple scoops of different flavored ice creams.
Our 1st trip years ago was a solid 3-star outing with 5-star friends. This trip (different friends, same stars) ensured years won’t go by before we visit again soon. Thanks, Matt! ⭐️⭐️⭐️⭐️⭐️
Sue Houston
Was treated to the seafood buffet by my nephew and his wife. Nice selection of seafood. Shrimp were yummy, as were the crab legs which you pay extra for. We did not stay at the Beach Club.,