Zafiirah Zaf
The staff at BM Beach Hotel are its saving grace: genuinely kind, attentive, and professional. The beach and pool areas are well maintained, and the lifeguards are impressively proactive. Unfortunately, that’s where the charm ends.
The rooms fall far below a 4-star standard, both in quality and comfort. Noise insulation is non-existent, you’ll hear blaring beach music until around 10:30 PM, followed by the constant hum of outdoor AC units. I was told I’d been given one of the “good” rooms, yet it hardly reflected that claim.
Service-wise, the pool bar seems perpetually understaffed, often with a single person handling all orders. Cocktails took anywhere between 10 to 30 minutes to arrive, they’re missing ingredients and preparing the drinks elsewhere.
Another major issue ,this hotel is listed on the Emirates Platinum app, which clearly states members get discounts on food and beverages (including alcohol). When I asked to apply it, the staff had no idea about it and made no effort to check, even after I showed them the listing. I ended up paying full price. If you’re going to advertise a partnership, honor it!
In short, friendly staff and a nice beach can’t make up for poor infrastructure, noise issues, and untrained service. Definitely not worth the 4-star label or the rate they charge.
Alvin John
The hotel is far from being a 4 star hotel!! It seems more like a 1 star lodge !!
Please note this review is based on a short term stay 1 night that’s it !!
The reason the reviews are so high is cause they only or mainly cater to long term foreign guests !!
If u go through the reviews u will know that all of them are from long term tourists!
They only cater politeness to Russians if this is the case they should specify they don’t want any other nationalities!
Probably the worst Hotel I have stayed in the UAE !
The reception staff are not accommodating at all and the manager will give a lot of false promises to calm you down !!
The manager promised certain complimentary things as we were neglected and delayed during our checkin process and we never received anything complimentary since I am not petty about such things from an incompetent hotel I didn’t go back asking for anything!
**When we went for dinner the front person was very polite to all of us and asked us where u would like to sit and gave us a table! While we went to get our food n came back that table was given to a Russian even though i was sitting on that table already when i asked the front person his only response was “they came and sat when u went” no apology or anything!!**
We took the all inclusive package as me and my family were there to celebrate my birthday!
The alcohol provided was cheap and not worth the money u give for an all inclusive! The alcohol provided costs 20 to 30 per bottle and tastes horrible! Cause of this I had to go to the nearby cellar and BYOB situation!
The food even though they claimed to be for all nationalities cause they named it in certain way I would give it a 0 they were catered for bland palettes!!! They repeated all there items in the salad and bread bar throughout the day!! Stale unpleasant food!
The bartender at the pool bar was very impolite and wasn’t very nice to me !
**BEWARE of the bartender staff who is there from the afternoon to the evening without any permission or intimation he grabbed my 5 year old daughter just to say bye as if he knows us Me and my Wife both wanted to slap him but didn’t want to traumatize our daughter!!**
Do not stay!!!
Amadeusz R
Great hotel with exceptional service! What truly sets BM Beach Hotel apart is the hospitality and helpfulness of its staff. Special thanks to Hazem, Mohammed, and Mizan, though the truth is that every single staff member was genuinely friendly and kind. The rooms were clean, the food was delicious, and both the pool and the beach were very enjoyable. The location is also excellent, with plenty of shops and conveniences nearby. Overall, it’s such a wonderful hotel — welcoming, comfortable, and relaxing. I’m really happy I chose this place and truly grateful for how pleasant and memorable our stay was.
Steffi Kelly
The location of BM Beach Hotel is absolutely stunning — right by the beach with a breathtaking view that truly makes the stay memorable. The service was good; the staff were courteous and helpful throughout my stay. However, I felt the rooms could use some improvement in terms of comfort and maintenance to better match the beautiful surroundings. Overall, it’s a great place to relax and enjoy the beachside atmosphere.
Mihai Preda
For the Hotel:
An excepțional stay! The staff was incredibly welcoming and the rooms were spotless. I was particularuly
Impressed by the stunning views and delicious breakfast spreads. A truly memorabile experience.
For The Bartender
We love the Waves bar! Shout out to our
Bartender Mr.Prabin Shrestha for always being so welcoming. The cocktails are fantastic. He is to quick and hardworking person. Abu kalam very good service,see You somon, excelent experience!!!!!!