Ras Al-Khaimah

Han Brecz

Amazing hotel, great food with even better staff, which is really attentive and willing to help. Super nice workers that really care about your needs and opinions. We requested a room with sea view and got exactly what we wanted! Additionally, the rooms are being cleaned daily, bottled water is provided. The pool is big and a lot of entertainment happens, but a big plus is that the lifeguards really observe and react to what happens. The hotel looks very modern, is clean and smells amazing! Totally recommend for families!

Bianca StaAna

I had such a wonderful stay at the hotel! From the moment I arrived, I was warmly welcomed by Dinah and Carlo, who truly went above and beyond to make me feel at home. Their genuine hospitality, professionalism, and friendly approach made a big difference in my experience. They were always attentive, accommodating, and ready with a smile, which set such a positive tone for my stay. Thank you, Carlo and Dinah, for your outstanding service and warm welcome—you made my visit memorable and truly special! I highly recommend this hotel to anyone looking not only for comfort but also for exceptional service.

Martin Skiba

We had a wonderful stay at this hotel! The staff is truly amazing – always friendly, helpful, and welcoming, which made us feel very comfortable throughout our stay. The food was excellent, with a wide variety of delicious dishes to choose from every day. Our room on the 10th floor had a breathtaking view of the sea, which was definitely one of the highlights of our holiday. It’s the perfect place for both families and couples looking for relaxation and great service. We highly recommend this hotel and would love to come back again!

mjuddin

fantastic experience. great pool and beach facilities with lots of supervised activities for younger children. reception staff amazing - they remembered my name and room number even though the hotel had hundreds of guests there. breakfast was epic. housekeeping was very attentive and accommodating. one of our rooms had a broken shower that should have been picked up on before we arrived. rooms were massive and was given a free upgrade. I would thoroughly recommend staying here. one improvement they could make is to have after dark swimming just like they have in dubai

Mary Earl Valentin

We celebrated our wedding anniversary here over the weekend, and overall, our experience was really good. Although there were quite a lot of tourists during our stay and the beach and pool got a bit crowded, we still had a wonderful time. We loved our simple yet cozy room with a nice balcony and a beautiful beach view from the 8th floor. The staff were all very friendly and helpful and it was also such a sweet gesture from them to prepare a little anniversary decor and leave a simple cake in the room. Breakfast was also enjoyable, with plenty of variety to choose from. My personal favorite was the freshly made waffles with lots of topping options. Special thanks to Carlo, Dina, and Jamie from the front desk for helping us get our room quickly, even though we arrived a bit earlier than expected.

Brice Bonnin

I had a fantastic stay at Hilton Ras Al Khaimah Beach Resort. The location is stunning, with beautiful private beaches, excellent facilities, and a truly relaxing atmosphere. The rooms are spacious and well-maintained, offering great comfort and breathtaking views. One of the highlights of my stay was the exceptional service, especially at the bar. Nil, the bartender, was absolutely fantastic—friendly, attentive, and always ready to make the best drinks with a great attitude. He truly elevated the experience with his professionalism and warm personality. Overall, I highly recommend this resort for anyone looking for a perfect getaway. I’ll definitely be coming back!

Pari Shah

Amazing hotel and resort - well equipped for families. Room is so clean and has great amenities - thank you Thaw for your services. The pools are really clean and although the hotel was fully booked, we were able to always find sun loungers. The food as set this hotel apart from others we have stayed in - there is plenty of choice for vegetarians and a great choice for kids too. Even the fussiest will have ample amounts to eat. Kids club was also great and our kids (3,4 and 5) enjoyed going there. Thank you to all the staff for always going above and beyond. A memorable first big family holiday.

Dilruwan Kodikara

I’d say it’s great value for money because this hotel has so much to offer for everyone. There is so much to do, with 9 pools (we tried 4), even a 24/7 pool, kids activities, indoor activities and so on. There is also a good pool bar. The rooms are spacious and clean. The staff are really friendly, welcoming, and helpful. We lost a key once, and they helped right away with no charge. They also provided a late checkout. The main restaurant is massive, with a good variety of food that tastes great. The atmosphere at the hotel is amazing. Overall, we had a pleasant stay and highly recommend it. If you plan to visit, get here early so you won’t miss the fun.

Lara Jones

Great hotel location. The rooms are nice and lots of them have a great view out to the ocean, facilities are also very good with lots of pools (most are temperature controlled) and good access to the beach with lots of loungers for guests. Lots of food options with multiple restaurants and bars - except some places don’t serve food after the early afternoon. Service is sometimes not the best at the restaurants on the beach and by the pool with it taking a long time to get menus and cutlery etc. The staff will also kindly take you in a golf cart to the other side of the hotel if you wish! Or you can of course walk it. Overall a very nice stay at the Hilton.

Music Eyes Dubai

As a DJ passionate about creating unique musical atmospheres, I couldn't help but notice how much the evening vibe was elevated by the music selection. It's amazing how the right soundtrack can transform a moment. Looking forward to visiting again—perhaps even bringing my own musical touch to one of your future events. Best regards, Charles Stif 🎧

ashfaque shaikh

I had an unsatisfactory experience during my stay at this hotel. At the reception, I requested a sea-view room but was informed it was not available, even though I later noticed it being offered to others. When I asked about cancelling my booking, the staff member at the counter confirmed it was fine, but the booking amount was still deducted. When I followed up later by phone, I did not receive clear or helpful support. I feel disappointed as the process and communication were not handled properly.

Dominic Dsouza

Eslam at the front desk was very welcoming. He is multi lingual in 4 languages, which was amazing. Very proactive with all my requests for my wife’s birthday. This is our second time here, and we will surely be back again

kamal Joshi

Visited the resort a few days ago, and we were not disappointed. We enjoyed the swimming pool and sea beach both. Dinner and breakfast are excellent. Had foul madam's after long time. Excellent service and great view.

Ahmed Elsayed

First of all I will mention the good part about the hotel , Reception Employee ( Angelo ) is the best thing in this place, he helped me to fulfill my request about connecting rooms, check in & check out ,Fast and smoothly , house keeping is friendly , safeguard people are nice and they are doing a very good job excellent job actually , overall staff are friendly and helpful, however compared to price,the property is old and not maintained in good shape, you can find that out once you visit the room starting from its doors on your way & check out everything including washrooms , for example I was complaining from the very weak water pressure in the shower but it was never fixed don’t know why,so I had to take shower with bathroom bidet ! , next thing the pool was extremely dirty and green while my kids went and played there for sometime, fortunately it went okay, next day the pool access was locked and another pool was open in the next hotel ( it’s long way and we’re in August, i suffered a lot with my family to get there, moreover water slides pool is also green dirty water, which is making me wonder if the facilities were not clean, maintaining function and prepared to receive guests why would you receive guests! The cleanliness level regarding pools are very very poor, and you know, kids love to play in the pools. Overall my stay was disappointing, taking care of your guests health by making sure facilities are clean and safe is not a luxury thing to do for them. Getting everything in the room working properly even if it’s old is not a luxury thing. I was hoping my review to be better than this specially I was using the BM beach resort before it was permanently closed , it was awesome. Good luck with improving.

Nada M

Entertainment & Activities BM Beach Hotel is the perfect place for relaxation and fun! The entertainment team was fantastic, organizing exciting activities for both kids and adults. From beach games to live music and themed nights, there was never a dull moment. Thanks for Hossam Hisham The hotel's location is amazing, offering direct access to the beach with plenty of sun loungers and shaded areas. The staff made sure everyone was having a great time and provided excellent service at the pool and beach bars. A special thanks to Hossam Hisham, who was always ready to assist guests with his charming smile. His friendly attitude and willingness to help made our time at the hotel even more enjoyable. This hotel truly offers the perfect mix of relaxation and entertainment!

Miryam Manaa

Wonderful Stay at Cove Rotana RAK! I recently stayed at The Cove Rotana Resort in Ras Al Khaimah with my sister, and we had a truly memorable experience. The resort is beautiful, with stunning views and a peaceful atmosphere—perfect for a relaxing getaway. We did encounter a small issue during our stay, but I want to sincerely thank Mr. Salah for stepping in and resolving everything so efficiently and professionally. His support made a big difference and really showed the resort’s commitment to guest satisfaction. A special thanks as well to Shahd and Mr. Sonbol for their warm hospitality and helpful attitude throughout our visit. They were always friendly and attentive, making sure we felt welcomed and comfortable. Overall, it was a great stay with excellent service, and we’re already looking forward to coming back! ★★★★★

Martin Farouk

Overall, we had a pleasant stay and found the facilities to be excellent. The property is truly astonishing, and we appreciate the thoughtful touches such as the cake, room setup, and the convenient room location (even though we had hoped for a better view, we understand operational limitations). That said, we feel there is room for improvement in terms of staff friendliness and approachability. Often, when employees appear disengaged or unhappy, it suggests that management could do more to foster a positive and cheerful work environment. A happier team will naturally provide an even better guest experience. In addition, we might opt for a half-board plan in the future rather than all-inclusive, as we did not make a good use of the AI offering. Thank you! God bless.

Ohood Saif

Our stay at the hotel was made even more special thanks to Amer. From the moment we arrived, his warm welcome and attention to detail stood out. He went above and beyond by upgrading our room, and we truly appreciated the gesture — it made a big difference in our experience. The room itself was perfect — clean, quiet, and very comfortable. Everything we needed was right there, and it was clear that the staff takes pride in maintaining high standards. But what really left an impression was Amer’s genuine kindness and professionalism. He made us feel valued, not just as guests, but as people. It’s that kind of personal touch that turns a good stay into a great one. Thank you again, Amer. We’ll definitely be back — and we’ll be recommending this place to anyone looking for quality service and a warm welcome.

Bhumika Dhamecha

Our stay at The Cove Rotana Resort in Ras Al Khaimah was made truly memorable thanks to the outstanding service provided by Tinu at Cinnamon Restaurant, Chef Kapil, Ranjit from housekeeping, and the wonderful waiters Mathachan, Manoj, and Ajay. At Cinnamon Restaurant, we were met with exceptional attentiveness and a warm welcome, ensuring our large group was always comfortable and well taken care of. The kitchen team, led by Chef Kapil, went above and beyond to meet our dietary needs, especially with delicious and thoughtfully prepared vegetarian options that were customised when needed. Housekeeping, with the dedicated care of Ranjit, kept our rooms spotless, fresh, and fully stocked, all with a consistently positive and respectful attitude. The friendly service, attention to detail, and genuine care from Mathachan, Manoj, and Ajay made every dining experience a pleasure and added so much comfort to our stay. This remarkable team truly elevated our experience at The Cove, turning a beautiful trip into an unforgettable one. Thank you for the wonderful hospitality!

jenny arellano

The restaurant staffs are very accommodating especially Ms. Karen who always assisting us on all our needs. A lot of food varieties and delicious. Lots of activities to attend. The only thing I guess the reception who assigned on our check in is already tired and did not feel any warm welcome or explain anything what to expect more in the resort. We totally understand that and no complains at all. Other than that it's a totally good experience during our family getaway. Thank you.

David Dsouza

I recently stayed at Pullman Resort, RAK, and I couldn't be more pleased with the experience. From the moment I arrived, the staff went above and beyond to make me feel welcome. The check-in process was smooth and efficient, and I was warmly greeted with a smile. The room was spotless, well-maintained, and equipped with everything I needed for a comfortable stay. Housekeeping did an excellent job every day, and any special requests were handled promptly and professionally. One of the highlights of my stay was the outstanding customer service. Every staff member I interacted with Ms. Alexandra—from the front desk to the restaurant and concierge—was friendly, courteous, and genuinely eager to help. They offered great recommendations for local attractions and dining, which really enhanced my trip. The amenities were top-notch as well. The hotel’s restaurant served delicious meals with great variety and customer service was great by Ms. Christa. Overall, my stay at Pullman was wonderful. The service truly made the difference, and I will definitely return in the future. Highly recommended!

Mutazamil Mohammed Ishaq

I don’t say this often, but this place has truly touched my heart. 💛 Currently staying at Pullman Marjan Island in room 307, and I honestly can’t stop smiling. From the second I walked through the doors, it didn’t feel like just checking into a hotel — it felt like being welcomed home. The reception team greeted me with warmth and genuine care, and I thought, “This is special.” But that feeling didn’t stop there. Every person I’ve interacted with — whether it’s the support staff, restaurant team, or housekeeping — has been absolutely amazing. Not just polite, but truly kind. You can tell they love what they do, and it shows in every little detail. The food? Delicious. The service? Flawless. The vibe? Calm, comforting, and full of heart. 💫 It’s a bit bittersweet knowing the hotel is going into renovation soon… but one thing’s for sure: I’m coming back once it reopens. Places like this are rare — and I’m so glad I found it.

rafeea bahadur

Lovely stay at this hotel although rooms are spacious, they are definitely on the older side and could do with some upgrades. Housekeeping also needs some attention or better training as each day we needed to call for towels which were taken and not all replaced. On the other hand service at breakfast, lunch and dinner was fantastic . Arjin went out of his way from our arrival to make us comfortable and provided special care and service for our baby. A special thanks to Arjin, Begoimm and Shakira for your hospitality! Kids club was also quite enjoyable for my little one and was quite welcomed as an additional activity. All in all a relaxing stay

Cheng Soriano

We would like to commend Shakira for her outstanding service during our recent dinner buffet. From the moment guests arrived, she greeted everyone with warmth and professionalism, making them feel welcome and well-cared-for throughout the evening. Shakira was attentive to details, ensuring that the buffet area was well-maintained and that guests' needs were promptly met. Her friendly demeanor, efficiency, and proactive approach greatly contributed to the success of the restaurant. Many guests expressed their appreciation for her courteous and helpful attitude. Her commitment to excellent customer service truly stood out, and we are grateful to have her as part of our team. Thank you, Shakira, for your dedication and hard work!

Mj C

Review of Our 1st day out of 3days stay – Disappointing Experience for a 5-Star Hotel We are staying here for three nights and, unfortunately, the experience did not meet the expectations of a 5-star hotel. Upon entering our room, we found it uncomfortably hot. There were no basic bathroom amenities provided such as dental kits, a comb, or a hair dryer. One of the main reasons we chose this hotel was the advertised presence of a kitchen, but there was none. Additionally, the refrigerator in the room was not working, and there was a persistent damp, musty smell—like wet carpet. The pool area was another letdown. The staff on duty were not only inattentive but also impolite, especially toward children. No towels were offered, and guests were instructed—by pointing fingers—to dispose of their used towels themselves. There were about three pool attendants, but they seemed more focused on discussing their shift schedules than assisting guests. The kids’ play area was particularly concerning. It was poorly maintained and unsanitary. No staff member was present to monitor or assist children, and the toys looked like they hadn’t been cleaned in years. We’ve stayed at many hotels, including 5-star establishments, and sadly, this was not up to standard. We expected better service, cleanliness, and basic amenities. This experience left us quite disappointed.

Mohamed Alhammadi

I had a wonderful stay at the hotel. The rooms were clean, comfortable, and the services were excellent. What really made my experience special was the amazing staff. Everyone was friendly, helpful, and professional throughout my stay. I would like to give special thanks to Alisha. She was extremely kind, professional, and always ready to help with a warm smile. Her support truly made my stay more enjoyable and memorable. Thank you to the hotel management for having such a great team. I will definitely come back and recommend this hotel to my friends.

N D

We are staying at this hotel currently and so far our stay is extremely disappointing. Despite booking our rooms well in advance, confirming twice by email and once by phone, we were not given the rooms we reserved until a full day after arrival. This was inconvenient and a full day was wasted waiting to move rooms. The day before we were due to arrive i received an email to confirm and asking for any special request / celebrations we have, I had already given this by email but i sent it anyway and reiterated the rooms booked and our requests. We booked 3 x Two queen bed bay club room with Sea view, i was assured club room means higher floors but that apparently is not the case, despite advertising queen beds the beds are definitely not Queen beds, they are actually standard double beds. When we checked in the front desk manager explained that the rooms we requested weren’t available at the time of check in and we would get it the following day, he acknowledged my Gold Honors status and gave us all welcome drinks. When we finally got our rooms, the rooms were dirty, The bath was sticky and in one of the baths there was a dry contact lens and hair around the bath tub, the shower area was slimy, there were visible spills on the floor that had not been cleaned and large amount of dust in the wooden panels in all of the rooms we had (which means its not just a one room issue). The coffee tables and bedside cabinet both need attention in ALL the rooms, the tables are sticky to touch and dirty. I can’t comment on the other buildings in this hotel but i can for the building I am currently in, we have 3 rooms and all 3 rooms are not cleaned properly. When i got the 1st room i thought it was a one off so i left it but when i moved to the 2nd room the following day i realised the rooms standard is not the best and i needed the room cleaned properly, i had to call housekeeping twice to clean the floor and the bathroom because it was so dirty. The room was supposed to have been cleaned but it didn’t look clean at all. I am not being fussy, these are normal expectations of a normal hotel forget a 5* Hotel. It was very clear that housekeeping standards are far below what should be expected of THE Hilton Brand. The service only made things worse. Staff were always very apologetic but nothing got done when issues were raised. It took 3 calls and 2 WhatsApp messages to get someone to look at the AC not working and the douche leaking. The first visit did not resolve the issue and it took another 2 calls and another WhatsApp message for the issues to be sorted. On a positive note the Al-Marjan buffet restaurant staff are extremely friendly and professional, there is a good variety of different cuisines to cater for everyone. We also dined at the Sanchiya for my daughter’s 18th birthday. There was 12 of us and the service was exceptional, the food was tasty and delicious. Definitely worth a visit, special thanks to Rena, Jassim and Samandar who made my daughter’s birthday very special. The resort is spacious, with lots to do and there is always lounge chairs available no matter what time you go, the staff at the poolside and on the beach are friendly and helpful. We are currently staying here and we still have few more days left, We’re hoping things improve.

John Cope

We paid a lot for 2 weeks but it is worth every penny. The sea view room had an amazing view of the private beach. The food in the restaurants were so fresh and different daily. I don't know how they did it but the sea was warmed up. Weather was HOT, but walking into the hotel was like heaven. We fly business class to Dubai so didn't expect too much after an experience like that but was so impressed. It's an hour away from palm but it's peaceful, perfect for our son. The pools and entertainment for a 3 year old was spot on. The thing I was amazed with was a manager on the restaurant floor helping to clear our table. Didn't get his name but respectful

Mohammed Abukwaik

Amazing Family Stay! We had a wonderful time staying at this hotel with my family! The kids loved the waterpark, and there were plenty of swimming pools for all ages. The breakfast was fantastic, my kids like it! We really appreciated the buggy service that takes you from your room to the reception or restaurant, especially with kids; it made everything so much more convenient. A special mention to the staff, who were incredibly kind and welcoming. I'd like to personally thank Ms. Happy for her warmth and hospitality. She really made our stay extra special!

IMG Bookings

Moe is wonderful at looking after us during our stay. Nothing is too much trouble for her. Rooms are impeccably clean and tidy. Very smiley and happy and helpful. Beautiful towel displays each day. Amazing skills, attentive and great customer service throughout. Thank you Moe

Lilyana M.Yossif

I had such a great time at the hotel it was my first visit with my father and my husband we are really enjoyed it. Big thanks to everyone working there, from the reception team to the housekeeping. They were all super professional and kind. The room was clean, smelled really nice, and was very comfortable. You can tell they pay a lot of attention to the details. Also, the complimentary cake was a lovely surprise ❤️ we really appreciated it! I want to extend a big thank you to the valet parking team, the lifeguards, the staff who provide towels, and the security team. All of them were always smiling and warmly greeting the guests, which made the atmosphere very welcoming. I can honestly say that the professionalism throughout the hotel was impressive, and I didn’t notice any mistakes or issues during our stay. Honestly, everything was perfect and I have no complaints at all. I’m definitely looking forward to coming back. Thank you so much for the wonderful experience

LOVI SEMA

Last week, I had lunch at Azure and had a wonderful experience. The staff were excellent—friendly, attentive, and welcoming. The ambience of the restaurant is amazing, creating a perfect setting for a relaxed meal. The food was absolutely delicious. A special mention to Maria for her fantastic food and drink suggestions—she really elevated the entire experience. Highly recommended!

baby ruth pintucan

had an incredible stay at this hotel and would highly recommend it to anyone looking for a relaxing and enjoyable vacation. The swimming pool was spotless, spacious, and the perfect place to unwind during the day. The beach was just as impressive—clean, peaceful, and with stunning Rooms that made every moment feel special. The staff were warm and professional, always ready to help, and the overall atmosphere of the hotel was calm and welcoming. I’m already extended for 1 more day! Recommended Carmina ,Zaryab for hospitality service Thank you to arrange cake and towel art set up to my husband birthday

Fatmah Alkhzaimi

The hotel was very beautiful and the service was excellent. The staff were friendly and helpful, and overall we enjoyed our stay. However, I must share a serious concern. Unfortunately, both of my children became sick after using the hotel pools. My daughter suffered from diarrhea for two days after we left, and my son developed a skin rash and irritation. I am confident this was due to the unclean and poorly maintained swimming pools. It’s very important for hotels to ensure proper hygiene and regular disinfection, especially in areas used by children. I hope the management takes this feedback seriously and improves the pool cleanliness to prevent this from happening to other families.

Amona BintZayed

I would like to share my experience during my recent stay at your hotel for our wedding anniversary, which unfortunately did not meet the standards we expected from a five-star hotel. Firstly, the carpet in the room was in an extremely unclean condition, with visible tissue remains, and it seemed that it had not been washed or properly maintained for a long time. This caused me great discomfort, especially during my prayers, as I felt that even my personal prayer mat became dirty because of it. Secondly, I noticed that the duvet on the bed had leftover hair and unidentified stains, which forced me to use my own bedding throughout the stay. Such details reflect a significant lack of cleanliness. As for the restaurant service, when I requested a special cup of coffee for this occasion, I was disappointed to find that it was even worse than the one available in the room. There was no attention to presentation or quality, which we usually expect from a hotel of your reputation. Unfortunately, this experience was completely disappointing, especially since we chose your hotel to celebrate our wedding anniversary and expected a level of service that matched your name, particularly given the high price we paid.

Lily

Most unbelievable resort ever!!! We’ve just returned from 10 days at Rixos Bab Al Bahr and we WILL be back! We arrived late the first evening after food service had ended and were offered a complimentary room service order so we didn’t go to bed hungry - such a nice touch that we were so grateful for after travelling all day! The food buffet was spot on for breakfast, lunch and dinner, the a la carte restaurants were stunning and the fast food cart was perfect for a small snack through the day. Don’t listen to the reviews about lack of choice at the buffet, there’s a giant selection of fresh meat, fish, veg, salad, desserts, live dishes that are cooked right in front of you! Bottomless sushi on oriental night, what more can you ask for? The service was impeccable the entire holiday, the staff here cannot do enough for you! Always happy to get whatever you ask for, we honestly felt like royalty :) Special thanks to Min!

basel Meaari

Our stay was truly fantastic! The buffet food was absolutely delicious, offering a wide variety of dishes that satisfied everyone in our group. What made it even more special was that my entire family (all 12 of us!) had an incredible time. The staff was attentive, the atmosphere was welcoming, and everything exceeded our expectations. We will definitely be returning and highly recommend this hotel to others. Thank you for such a wonderful experience!

Moussa Jammal

The experience was great from reservations. Mr Mohamed hikal was very professional and accommodating. At the reception there was a new receptionist but was friendly and helpful with the assistance of another lady Ms Sara. We were celebrating our 10 year anniversary and all 3 together made this a memorable stay. The hotel is clean, the pools are big enough to fit the guests. The food quality is excellent. The kids also had a blast.

Sofizticadaa

I stayed here about a week ago for a short staycation and it was such a wonderful experience. From start to finish, everything exceeded my expectations—the view was stunning, the food was delicious, and the overall atmosphere was so relaxing. It felt like the perfect little getaway, even though it was just a short trip. I had such a great time that I couldn’t resist taking lots of cute photos to remember the moments. I’d definitely love to come back again soon!❤️❤️❤️

Kutaiba Kabbani

I had a wonderful stay at the hotel! I want to especially thank the incredibly friendly staff, particularly Shahin and Essam, who went above and beyond to make our experience memorable. It was my daughter's birthday during our stay, and to our surprise, they celebrated it with a big piece of cake and sweets – such a thoughtful and heartwarming gesture! The food was absolutely delicious, and the service throughout our stay was excellent. Everything was well-organized, clean, and welcoming. I truly appreciated the hospitality and would definitely recommend this hotel to others. Thank you for making our stay so special!

moaz sadat

This was my second stay at Movenpick Resort Al Marjan Island, and once again it was an excellent experience. The resort offers a perfect combination of comfort, relaxation, and great service. A very special thanks to Mr. Mostafa from Ula restaurant for his outstanding hospitality and genuine care. He went above and beyond to make our stay truly enjoyable, and his professionalism left a remarkable impression I would also like to thank Mr. Salah the Duty Manager for his professional support, and Ms. Masooma and Ms. Sarah from the Guest Relations team for their kind assistance. Together, they made our stay memorable. I highly recommend this resort and I am looking forward to my next visit.

George Robbins

Lovely room and great sized sofa bed. Thank you for the upgrade. Pool and inflatable in the sea were perfect for the kids. Sea nice and calm if a little warm at this time of year. Only negative was the evening buffet which has limited options for my wife with a nut allergy. Otherwise very good.

Ola D

This is our first time at this hotel! And we are incredibly happy that we chose your hotel! Everything is so impeccable and very beautiful! I would like to note the impeccable work of the reception, everything is at the highest level, I would like to separately note Said, he quickly resolved the issue that we had. The entire hotel staff is incredibly polite and attentive! Kids club is a special love, all the employees are kind and sweet, my daughter is absolutely delighted 🥰See you soon!!!

Leni Cs

One of the best hotels we've stayed in so far. Overall, it was fantastic! All the staff are very attentive and friendly. From the time we arrived—valet, concierge, front desk, pool staff—our room was also upgraded to a bigger one with an amazing beach view. At ULA, we had the best dinner. The breakfast was also rich. To all the staff, thank you. We will recommend this hotel, and for sure, we will come back again.

موزه النعيمي

We would like to extend our heartfelt appreciation for Masooma and Sara. Their service, kindness, and professionalism exceeded all our expectations. Every detail they took care of was simply beyond excellent. The way they handled everything with such dedication, positivity, and grace truly made a difference. We are deeply impressed and sincerely grateful for their outstanding efforts — their work was not only remarkable, but also left us with a wonderful experience to remember.

Hanin banna

A great place for a vacation or a getaway. The rooms are nice with a considerable walking distance from other facilities like the restaurant and the pool. They have an entertainment show every night, and a lot of games to play next to the beach (volleyball, ping pong, huge chess...). The food isn't that good and shall be improved. The staff are very nice and helpful. The cleanliness of the rooms can be improved as well since the cleaners just wipe the floor, they don't really clean the room or even change the bedsheets.

Faye

Our stay at BM Beach Resort was absolutely incredible! The staff’s friendliness and accommodating nature made us feel welcomed from the moment we arrived. The spacious rooms and exceptional cleanliness added to our comfort, making it a truly relaxing experience. The resort’s ambience is like a peaceful countryside escape, surrounded by palm trees, a beautiful pool, and direct beach access. It felt like a little slice of paradise. The buffet food was a treat, offering a wide variety of delicious international dishes that catered to every palate. The highlight of our stay was the New Year’s Eve beachfront celebration for 2025. The drone and laser shows, combined with the spectacular fireworks, were nothing short of magical. It was an unforgettable experience that made our New Year’s celebration truly special. BM Beach Resort delivered great value, great fireworks view, and highly satisfactory experience, and we can't wait to return. Highly recommended for anyone seeking memorable New Year fireworks!

saeed chebli

The hotel offers an international cuisine menu, which is a nice touch for variety. However, the quality of the food doesn’t quite live up to expectations. Some dishes lacked freshness, and flavors were inconsistent. While the presentation was decent, the overall taste and quality left room for improvement. It’s a fair option if you’re not too picky, but it could definitely be better.

Nadeeka Kurukulasuriya

We were a group of friends who went for a short break with our kids. The person who checked us in was very rude from his very first words. According to him our kids who are 12 years old are not kids but adults. I wish he would have been more polite in telling us that kids above 12 years of age would be considered as adults or something. The way he spoke was very unprofessional. There were Bedbugs in the room they have given me. Then they offered me a deluxe room but I didn't want to stay far away from my group of friends so I went for the standard room. They promised to give an extra bed but I didn't get it. I had to sleep in a double bed with my 2 kids. They have offered 2 single beds to my newly married friends. I had to call more than 10 times from afternoon till midnight to get my charger delivered to my new room which I have forgotten at the previous room. They have moved me to a new room because the room was with bed bugs but they were telling me that they are unable to check the room for my charger because they have already checked in another guest for the same room. Very disappointing. Please make sure to check your bags and clothes for bed bugs. But I must say that Aubrey from the front office was very professional and Hanan (Bell boy) was very helpful too. It is sad that after 30+ years they are going to demolish the resort and I could understand the desperation of the staff, 200+ employees who have lost their jobs. But I hope the menagement would really take care of it's staff. Dinner was always really delicious but the breakfast and lunch was not good. My friend's daughter had food poisoning on the day we checked out and we had to take her to hospital. All in all, it could have been better for the money that we have spent.

Aian Gee

I loved the view at this hotel. Stayed here on October 23rd. They have a beach and a pool tho I didn’t get a chance to swim since I was only there for a quick work trip. The room was clean, breakfast was tasty and the staff were super attentive. Overall, a really nice stay! 😌

Kazim Sajan

Had a superb stay with my family at the hotel - the biggest highlights were the room sizes, breakfast selection and the kids waterpark - had a great canopy covering the park from the sun so we could all spend a good amount of time there, wife and I also had fun on the slides. Staff were phenomenal - look forward to coming back!

Ajinkya Patil

Yesterday me along with a couple of my friends went to the hotel for a private official event. The security agent there asked us in an interrogative tone regarding our visit and told us that the event is over. He wasn’t even taking up our car for the valet. Somehow we entered the hotel lobby after telling him that we will check it out ourselves, he followed us and asked us TO LEAVE the hotel as the event was over. We called our event manager and it was pretty much going on. This is absolutely rude and disrespectful. These people are divisive based on your appearance and monetary appeal. I deserve an apology for this. HILTON, take note.

Masngud Disman

I recently had an exceptional stay at this hotel. From the moment I arrived, the atmosphere exuded a sense of luxury and cleanliness that set the tone for my entire visit. The room provided ample space, allowing me to relax and unwind comfortably. The entire team deserves commendation for their impeccable service, making my stay truly memorable. I can't wait to return and experience this superb hospitality again.

Samith Thenuka

I always preferred to stay because of amazing team they have, but i noticed this time the lady in reception “May “she should not handle the front area ,the way she dealt treat us we never had it before.The manager Bilal was really helpful and he managed that negative situation with her and even he gave us a complimentary upgrade. Rooms were very clean and filled all our needs ,the amazing welcome deco from housekeeping team was mind blowing , i really got happy in a way that good team still exist.Food was good too but the service team needs improvement too.

Rafa Ahamed

I am very disappointed with Hilton this time. I visited for a night stay and the room was sea view on 4th floor. The toilet was smelling very bad. I had to call them 3 times for someone to come and check. Later, they came and said that they applied chemical. It was just normal toilet cleaner and the smell remained once the smell of toilet cleaner eventually faded. It was smelling the same for the whole stay and really is unexpected and unacceptable from a brand like Hilton. How could they be so irresponsible allocating such rooms to visitors without addressing or fixing the issue. Apart from this, which spoiled my experience in rooms we enjoyed and had great time.