Ramy Ashraf
I had a wonderful time in DoubleTree, the staff are super helpful and authentically customer oriented, even though they deal with huge amount of guests but they respond really quickly, everything super efficient. They were so thoughtful to arrange a little surprise for my birthday 🎂 even though I forgot and thought they are so busy to remember such a trivial thing!
I had all inclusive reservation. They have a wonderful space for changing in the Spa fully ready to change if you want to go to the pool or beach before checking in. They checked us couple of hours before the official check in time. The rooms are really nice, I stayed in King bay club sea view room, very spacious, awesome open view of the sea. They have 3 pools, all are fantastic, one of them suitable for family and gigantic! Other one only for adults for quite time. The water park is magnificent for kids and also adults. The beach is very clean and not at all crowded.
Everything was just perfect! The only comment I have is around the food in open buffet which wasn't the best, but overall it was a memorable stay.
Shrideep Nanal
We recently stayed at DoubleTree by Hilton on Al Marjan Island, RAK, for one night and had a truly relaxing and enjoyable experience. We opted for the breakfast and dinner package, and it was definitely worth it.
From the moment we arrived, the check-in process was smooth and welcoming. The staff was friendly, professional, and attentive, making sure we were comfortable and well-informed about the facilities and dining options.
The room was spacious, clean, and well-maintained, with a beautiful view and all the amenities we needed for a comfortable stay. The bed was very cozy, and the overall room setup created a peaceful and restful environment.
The dinner buffet had a wide variety of options, including international and regional dishes. Everything we tried was flavorful and well-prepared, with plenty of choices for both vegetarians and non-vegetarians. The breakfast buffet the next morning was equally impressive — fresh juices, hot dishes, baked goods, and live cooking stations made for a delightful start to the day.
The beachfront location is a major plus. We enjoyed a peaceful evening walk by the water and appreciated the serene atmosphere the resort offers. There are also multiple pools and leisure areas, ideal for both families and couples.
Overall, our short stay at DoubleTree by Hilton Al Marjan Island was a wonderful escape from the city — great food, comfortable rooms, excellent service, and a beautiful setting. Highly recommended for a relaxing weekend getaway!
Лина
A great hotel for a beach holiday with children. There are also excursions, but you just have to go far. We were in early May. Beautiful, comfortable, well-maintained territory, lots of pools and slides for children, a good Playground, children of all ages will find something to do. Sun beds were always found on the beach, the water is clean, there are showers and changing rooms on the beach (although there are few second ones). Everything is thought out in the rooms. Excellent food, friendly staff. We arrived early in the morning and arrived at the hotel before check-in time. I was worried about where I would spend time with a small child while waiting, but there were no problems - our luggage was placed in a special room until the room was ready, and we had the opportunity to change clothes and go for a walk around the hotel. Since the hotel is on a peninsula, it is blown by the breeze, and it is not as hot here as on the mainland, and if you go in January-February, note that it is cooler here. I read reviews about the construction site next door, but I decided to get here, and I didn't regret it. Yes, there is some buzz, but it doesn't really bother you. It's not quieter in our city))). I didn't notice any dust from the construction site either. If you need something, contact the reception desk - they respond immediately, although sometimes they may forget about your request, but they do everything when you remind them, so be persistent. The transfer from Dubai airport was ordered on a separate website and in advance, so there are no problems with the question of how to get there (in May 2025 we went for 300-350 dirhams, maybe there are cheaper options, but I needed confidence that I would get there with the child quickly and without problems).
I'll give five stars and I'll come back!
Paul Morris
Myself wife and 15 year old son had a great holiday staying at this hotel. The hotels beach is superb, the pool areas are nice and spacious. The staff make you feel really welcome, from reception, restaurant, bar staff and animation team. For example Mousse from the animation team is very polite and comes out of his way to make friendly conversation.
Overall would definitely recommend this hotel to other people.
The only criticism I would say is that I don't agree with the 'ultra" all inclusive and that all inclusive package means all inclusive. This needs looking at in my opinion. It would be nice to have at least 1 complimentary meal in each restaurant and the drinks need to be the same across the board
However do not allow that to put people off. It's a great hotel in a great location (far more quiet than dubai city) and would return
Well done to all the staff
afsar Hussain
Disappointing Experience — Not Recommended 🤮🤮🤮🤮🤮
Our family recently stayed at this resort, and it was an extremely disappointing experience from start to finish. The staff, including the manager, bar manager, and supervisor, seemed more focused on misleading guests than providing genuine service. It felt like they were trained to take advantage of customers rather than help them.
From the moment we arrived, the staff was unwelcoming and unhelpful. Simple requests were either ignored or met with rude, dismissive responses. The so-called “all-inclusive package” felt like a scam — a trap designed to fool customers. Be very careful.
The service was consistently poor. Our room wasn’t properly cleaned, basic amenities were missing, and when we raised concerns, nobody seemed to care. The staff’s attitude made us feel uncomfortable and unwelcome throughout our stay.
We came with high hopes for a relaxing family getaway, but this resort fell far below expectations. I sincerely hope management takes these issues seriously and makes urgent improvements in staff training and overall guest experience.
Sadly, we cannot recommend this resort to anyone.