natalie jennings
Gorgeous hotel. Had a junior suite with a plunge pool which was divine. The room confused us with a hob in the kitchen area but no cutlery or pans to make use of it so not sure why it was there! But other than that the hotel was clean, the pools gorgeous and the spa almost empty and again kept very clean. Would definitely return
Janet Smith
Staff lovely and friendly. Hotel/room - lovely and clean - room serviced every day. NO BEACH. Went with Tui. In brochure it did state no beach but platforms to sunbath and ladders into sea. Two ladders only and very busy where everyone is crabbing. Pool area - stated one public and one area for hotel guests only. Music going in the public area all day and alot of sun lounges reserved where people can pay for their specific ones. Got very busy in the hotel guests area. One day the company who ran this centre had a pool party - they used the area for the hotel guests only so we had to use the public swimming pool. Still very nice - was not told prior- but boom boom music from about 12 to 10 in the evening. Not very relaxing. I paid extra for a Seaview and balcony - road outside - quite busy - very noisy at night with the restaurant just on the other side still going at 1am - and then customers leaving talking very loudly/or just hanging about. Had the door shut but air con on - noisy - turn off - too hot - so not much sleep. Sorry won't be going back
Emily Payton
I was a little concerned staying here after reading the bad reviews. I stayed with a group of friends and we were blown away with the friendliness of the staff and the quality of the food and drink on offer. We stayed for 4 nights with all inclusive and was not disappointed. The top shelf spirits and bottled soft drinks included was excellent value for money. We loved our suite with our own plunge pool. The only negative we have was the 2 staff in the Dinky Bar. We stood waiting to be served for over 5 minutes on both nights and wasn't even acknowledged so we left. The resort is on the quiet side of the island so we had to get a taxi to other places if we went out but this has not put us off for coming back. You can also use the facilities/entertainment at the other Aluasoul hotel at the top of the hill but we was not informed about this and found out on our last day. We had a lovely stay and will return!
Frank
1: Rooms are really really good, always clean and comfortable with enough space.
The bedroom lighting is really cozy, set up with indirect light 👌🏻
Bathrooms are a luxury. Also super clean, perfumed and the shower is really relaxing.
2: The service is 10 stars. The people are truly amazing. Every single employee makes the whole stay super comfortable and for a south American Spanish speaking like me, make you feel like home in a way.
3: Location , considering the size of the island is really good. only by driving 15 to 20 min, you already reach really good beaches and calas. For other more “hidden” or fancier calas, you need to drive a bit more.
Things worth to mention:
The people seriously do an amazing job.
They make you feel really welcome, the food service is simply awesome. A lot of variety of food with high quality and served like it should be. You simply want to eat everything because it all looks delicious, fresh and tasty, which it is.
There’s always variety of meat,fish, vegetables, salads, appetizers, snacks and desserts.
They also prepare every day a different theme of food which makes it even better.
The waiters and waitresses are amazing, they all have recommendations, they are all very warm people.
The Chefs put a lot of work in the cooking, also with recommendations and tips for recipes 😎 (for the curious)
The cleaning people are always in a good mood and everyone is super respectful.
The reception, amazing as well 😎👌🏻
It’s always perfumed like a Spa
The bar at night, a really good spot for chilling, having a nice drink.
The people working at the bar also amazing.
They provide a message service that’s recommended to try. It was a really nice experience in front of the sea with my girlfriend.
In front of the Hotel there’s the beach bar which is really fancy.
The pool is really nice, with enough space for swimming. The sun beds are super comfy with view to the sea and the service is really warm and chill.
It has amazing vibes.
There’s also another beach bar behind it that belongs to the Hotel as well which has basically the same setup.
The gym is close to the Hotel, equipped with enough machines to do some weight lifting and cardio as well (maybe adding a few more discs weights would be nice for being able to work out heavier for the pushers 😎)
There’s Tennis court and some other stuff that I didn’t have the time to enjoy, but considering the quality of the rest, I bet that it goes in that direction.
I hope this review is helpful for the next reader and helps the Hotel to keep bringing more people to enjoy that amazing place.
It was a really good experience, and it’s a Hotel to definitely come back.
TOTALLY RECOMMEND 👌🏻
Un Saludo para todo el personal 😎
Chris Briance
Friendly helpful staff. Room was brilliant!
A notice board showing nearest chemist, petrol station, EV charger etc. would have been helpful.
For guests leaving before breakfast there is no provision for a packed breakfast to take away. After pleading with an assistant manager, I was allowed to make my own the evening before.
My Booking
