Himadri Manna

This property is not suitable for premium travellers or special-occasion stays, despite how it is marketed. We booked a Club Beachfront Junior Suite, expecting a high level of comfort and service consistent with the pricing and branding. Instead, for most of our stay, the air conditioning and ceiling fan in the suite were non-functional. In a tropical destination, this is a fundamental failure — not a minor inconvenience. Despite repeatedly raising the issue with the front desk, the problem was never properly resolved and no alternative suite or room was offered. Being asked to adjust to temporary fixes in a Junior Suite reflects extremely poor service recovery for a property claiming to be premium. What stood out most was the lack of urgency and accountability. Premium hospitality is defined by how quickly and decisively problems are handled. Here, concerns were acknowledged but not acted upon in any meaningful way. Management eventually accepted that the experience fell short and offered limited compensation, but the response felt procedural rather than genuinely guest-focused. At this price point, one expects proactive ownership of issues — not minimum gestures. The location may be scenic, but a view cannot compensate for compromised comfort and weak service standards. Premium travellers, honeymooners, or anyone booking for an important occasion should approach this property with caution.

Karen Meredith

I had a lovely time at the Outrigger & Mauritius. I stayed for 16 days for my 60th birthday celebrations. I was greeted by such lovely reception staff & mangement on arrival, i was shown to my room by the lovely Isha, (so lovely & helpfull) Rob (management) was so lovely & helpful. Because being Gluten free & not really a meat eater i struggled to find food in the buffet restaurant but they have amazing top chefs that went out of there way even on busy days to make me gluten free meals that i wanted. Some of my meals was absolutly gorgeous. My evening meal at the plantation on my birthday was out of this world cooked specially by the top chef, i even had GF cake. I just wish i could remember his name. He cooked me a few absolutly gorgeous meals while on holiday. Other members of staff that made our holiday special goes to management of le Bleu bar Kavi, an absolute credit, so kind & caring & nothing too much trouble, he us so good with his staff, i shall miss Kavi & Geraldine, Sunny, chatteau, and also the amazing Runga (always looked after me & making sure i was getting lovely GF food in the restaurants. I wish i got to say goodbye & thank you for all his help) also chutto & Annay in the buffet restaurant who had the loveliest smile. And not forgetting the lovely Chand in the bar. The pool is lovely and well maintained. I loved the little restaurant overlooking the sea day & night especially the lovely mango dessert.

Jogaram Choudhary

I have stayed there and the property is awesome!! The staff and the infrastructure is well trained and developed. I am a food conscious person and I met to Mr. AZAD (in mercado restaurant) and Mr Azad is such a awesome chef and I enjoyed meal so much. Food is the most important factor in travel and if you are a vegetarian guy then Mr Azad is a god for you. He made my stay worth. Thanks outrigger and thank you Mr azad.

Ransa47

What an experience. Sprawling properly bang on the beach with clean beach line. Was settled in beach view room followed by beach villa, you wake up to the sound of waves crashing on the shores with picturesque Sunrise. Property is very well maintained, but with signs of age, which in my opinion app the extra flavor to the over all outlook of the property. Mercado, La Blue restaurants, we frequently visited. Both were very comfy, and inviting. I went with wife and my toddler. We had great time here. Service could have been better but given the size of property and number of guests, it's not a downside. All the members of staff, reception, restaurant service staff did their best. Special thanks to Mr Kooshal from reception and Mr Azad, the chef from Mercado were very helpful through out the stay. It's located on the southern part of the island, in the midst of nature and on the beach, one should expect little less connectivity to the local market places, which is very well compensated by the in house store. Overall it was very pleasant and rejuvenating time we we spent here at Outrigger! Thank you for the Hospitality

Nishant Doshi

Absolutely unacceptable. Worst hospitality experience ever. Outrigger Resort, Mauritius is massively overrated. There are almost ZERO vegetarian food options, including in-room dining. On check-in day, a chef agreed to make vegetarian pizza and khichdi for our 15-month-old baby, but in-room dining refused delivery, forcing me to walk over 800 metres just to feed my child. Their hotel app is useless, complicated, and doesn’t even list basic vegetarian or baby food. The next morning was a complete shock. Despite pre-ordering breakfast, we waited over 30 minutes and were then served burnt, ice-cold, and HALF-EATEN food that clearly looked reused from another guest’s plate. This is not just bad service—it’s disgusting and unsafe. When confronted, the restaurant manager simply blamed the chef, and the chef denied everything. Zero accountability. Zero apology. Zero care. We walked out without eating. Our baby and we were forced to starve. This level of negligence is unforgivable, especially for families. Do not be fooled by the branding or ratings. Avoid this resort at all costs. Photos attached as proof.