Him Omar
We spent a week here in mid-April 2025. Excellent reception and generally very friendly and helpful staff, of whom I unfortunately could not remember all the names, except for Nena from the reception. A large and beautiful looking resort (also excellently located) with many facilities. The staff did everything they could to help us because the heating did not work, which made it quite cold in our room at night. Further down we found a beautiful stretch of beach, hidden between the rocks and where we experienced wonderful peace and quiet with a beautiful view of the sea. In summary: a very nice holiday on this beautiful island with its friendly and generous population and thoroughly enjoyed the excursions, the traditional dishes, the incredibly rich history and the beautiful folk music.
Lauren-Marie Wray
Don’t think this hotel is worth the 4 stars that it advertises.
1- I arrived to this hotel at around 1am/2am, I ended up having to stand in a queue for nearly 45 minutes because the guy behind the check in desk was extremely slow, Baring in mind their was only a family in front wanting to check in (2 adults, 2 children)
2- Once we eventually managed to check in, We were then hit with a £70 tax for the duration of our stay which I didn’t mind paying but I would of liked to be informed this before hand.
3- After we was given our room key we was given directions to our hotel room which was out of the main hotel complex, I expected for someone to either lead us the way or maybe even help with our luggage. We were sent on a 10 minute journey to our hotel room which in my eyes customers who are coming to stay at your hotel and pay quiet a bit of money to stay in a “Luxurious” hotel room that they have never visited before should just be shown around to their room especially with it been in a completely separate building.
4- When we made it to our room it didn’t strike me as it had been cleaned very well, The room had a cigarette smell/damp smell to it, The floor was dirty in the bedroom and bathroom and their was dust accumulated on the lamps and side boards.
5- The room was cold on a night and there was no AC to heat up the room other than to make it colder through an air vent that stunk!
6- Their was an ant infestation under out bathroom sink that just got worse over time, Nothing was done about this.
7- As mentioned we checked in around 1am/2am we was shattered but hungry their was no where to grab a snack or food from in which we had to order food from outside which didn’t arrive till nearly 4am, We eventually managed to get to sleep at 5ish to find out a few hours into our sleep the cleaner is in our room, We asked the cleaner to leave and before we knew it she was back in the room.
8- We paid for a swim up room in which was a extra cost, We checked out our pool to find out on inspection their was drinking cups inside the pools just left floating and wasps and other insects within, This pool was not maintained to a good enough standard to want to get in.
9- We wasn’t made aware the pool wasn’t heated, The water was extremely cold and god forbid the poor children that got into that water at the temperature, For the whole duration of our stay we didn’t get to utilise the swimming pool due to the above reasons.
10- Breakfast, We attended breakfast on one occasion for our stay and the day we tried this out it was a regret, Their was many options which were empty, We ended up having cake for our breakfast. There was empty tables that hadn’t been wiped/cleaned down for the next people to use. I had to approach a member of staff to ask for cutlery and to also ask her to clean a table for us to sit and enjoy our dessert, We walked over to the table with a attitude of a 10 year old and wiped the bits of the table with her arm and walked away. This was our only experience because after this encounter we thought it was just better to eat out everyday and stay away from the hotel.
Would we stay again, Absolutely not, Would we recommend this absolutely not.
Hire a car or quad and go round the island it’s much more fun!
Jen Vuongy
I wanted to give this place a chance. But I just think they are very under staffed and lacking in high standards. This week we came, there was some pretty rough wind storms, arrived on a Monday and waited untill Wednesday for the weather to improve to finally go out and explore the country. Our room wasn’t cleaned untill 3 days in and by cleaned, I mean the dirty towels weren’t changed, the sunbed towels were still left on the floor in the swim up balcony and nothing was actually cleaned! Cups were still dirty, nothing was restocked. Day 4, we finally got clean bath towels but no sunbed towels and no clean robes which was included in our room price. I had to go to reception on day 4 evening to address the issues of housekeeping really ruining the whole experience for us. The lovely receptionist said she would speak to the housekeeping manager and get this resolved. So this was me hoping it can be rectified because if I don’t say anything, how will they ever know? Well day 5 came today, the housekeeping service came early today and did the bare minimum. The wet rain soaked sunbed towel is STILL on the floor since day 2 and they still didn’t clean it. Floor was not mopped or swept and guess what? We still didn’t get our clean robes or sunbed towels today. I don’t like to leave bad reviews because I think everyone has an opportunity to learn and change things around. But this hotel is dated, needs a lot of renovations done, it just looks dated.
We tried the massages in the hotel, the jacuzzi was frozen cold, this is what they said was normal but aren’t jacuzzi’s normally warm!? The sauna was nice, fits like 3 people max. staff were nice too, I think very short staffed though but the shower in the spa had orange/yellow coloured water coming out of the showers! It wasn’t nice to see this either. The massage I tried the signature massage and I have to share that this is not a normal therapeutic massage. It’s based on how the masseuse feels so some moves were done in the same area on one muscle over and over and over again but the opposite side wouldn’t be touched. It was very unpredictable and choppy. My therapist left the room to attend to 2 different people at the front desk throughout my massage. Like I didn’t mind but some of you might mind so I thought I’d share. But like I said, the massage was very unusual, it jumps from my left leg to my shoulder and get covered up again to a different body part. I believe it was more energy healing than an actual massage. I wouldn’t recommend the spa based on my personal experience, definitely go for an external this massage therapy centre instead of something more professional. We did pick to try the signature massage though and we paid €120 cash
The breakfast- I’m not a fan of. I’ve stayed at real 4 star and 5 star hotels normally so I’m used to freshness and high quality food. Unfortunately it’s free breakfast for everyone so it’s not the best.
We had to eat at the hotel on the first night because of the storm and how late it was, we were charged €20 x2 to our room along with drinks. The food was not good unfortunately. Kinda felt like dried out buffet food at school. My partner couldn’t even get any spaghetti as it had ran out, asked the staff if there will be more and she said yes, so he had a plate of fries and waiting. No fresh food was brought out in the end so he basically paid €20 for a handful of fries. Like food is a big part of our holiday experiences! After the first night of food experience in the hotel, we decided we cannot eat at the hotel because the food was depressing for us. We stopped going for breakfast too just because it wasn’t hitting the mark for us. I think the quality has just gone downhill to longer the hotel has been open. High standards are hard to have consistency so if it’s not a priority here, I think the 4 stars need to be reviewed again.
If you’re thinking about booking this hotel for a relaxing romantic experience, I highly would reconsider this place, the walls are thin and there are a lot of issues here. Good luck and do research!
Angelos Diakogiannis
This hotel might be clean, but that’s where the positives end. The reception staff were rude and unhelpful, like I was bothering them just by checking in. The room was outdated and uncomfortable, and to make it worse — the AC didn’t work at all. It was stuffy and unbearable. Paper-thin walls meant I could hear every word from the next room. No idea how this place has 4 stars. Avoid if you can
ART METAL BODRUM
Whole of the hotel room's the climates is not working in heat mode. The date of March 31 2025, our stayed room was very cold and the hotel cannot do anything. It was a big trouble for us cause I have a 1 year old baby, in the night our room was very cold. Besides the other services were fine. Thanks.
My Booking
