May Half Term Holidays

Maxim Masliukivskyi

I recently stayed at this hotel in Mallorca. I can confidently say that the hotel lives up to its current star rating, but with a few improvements, it could easily be rated 4 stars. The room, like in most resort hotels, is not very big, but unless you've brought half your wardrobe from home, there's enough space in the closet and on the shelves for all your things. Unfortunately, the bathroom is a bit cramped, and the shower cabin might feel too small for larger people. Upon check-in, you're given reusable cups which you must use in the bars and snack areas. On the one hand, this helps the hotel identify that you're a guest and not someone who just walked in from the street for free food and drinks. But on the other hand, without the cup, you won’t be able to get any drinks included in the "all inclusive" package — you'd have to pay for them. Regarding the food, after 4–5 days you’ll likely have tried everything available. It would be nice to have 3–4 more dishes to add some variety to breakfast and dinner. Outside of meal times, you can't get any food except for drinks — you’ll have to go to another building of the hotel, which can be a bit inconvenient and frustrating at times. On the positive side, the staff are very kind and helpful. They speak Spanish and English, and if needed, there are also employees who can provide information in Polish, German, or Russian. There's a swimming pool on the hotel grounds (open from 10 AM to 6 PM), and also a football/basketball court, which is great for kids or large groups. The sea is just a 5–7 minute walk from the hotel. Overall, the hotel fully meets expectations for the price. With a few small improvements mentioned above, it could definitely earn a fourth star.

Irina Tupychenko

I stayed at this hotel for 7 days with a group of 6 people, and the experience was very disappointing. The so-called “all-inclusive” is absolutely not worth the money. At dinner, no drinks are offered at the table — you have to get up and get them yourself. In the rooms, they don’t provide fresh water daily, and you can’t even refill a bottle in the kitchen. Is it really too much to expect clean drinking water for paying guests? The bar service is just as bad. Cocktails are served only in flimsy plastic cups, and if you don’t take one, your only choices are juice or water. For an all-inclusive resort, that’s unacceptable. On top of that, the bathrooms are tiny and very uncomfortable. The shower curtain constantly sticks to you, which is simply disgusting. Overall, the price does not match the quality or service provided.

Darragh Byrne

I stayed at Globales Playa Santa Ponsa and overall had a decent experience. The hotel is in a great central location, just a 2-minute walk from the beach and close to local activities like mini golf, a waterpark, and an aquarium. Rooms are spacious and beds are comfy, but noise is an issue. You’ll hear everything from the floor above, and the glass bathroom doors are loud, especially at night. The all-inclusive drinks were a highlight, great cocktails and local beer on draft. However, the food can be repetitive, especially for lunch and dinner, so picky eaters might prefer the snack bar by the pool. One big downside was the weak air conditioning, just a vent system, not an actual AC unit. Also, the pool area isn’t secured, with an unmonitored side gate allowing public access. Decent for the price and location, but a few areas could definitely be improved.

Marharyta Honcharuk

The hotel was totally fine for the price. Don’t expect too much from a 3-star place, though. Yeah, some things could definitely use a bit of fixing up and a refresh. We went for the breakfast and dinner option so we could stay flexible and explore the island. It’s actually a great base to get around and see everything. The room was cleaned every day. The food was pretty much the same every day, but it was tasty. There were fruits, sweets, veggies, and meat. If you’re out and about all day and using up energy, it’s more than enough for a week. The staff were super friendly and polite. The beach is close, and we didn’t really use the pool. It was quiet on our floor, although one night we did hear some new guests arriving late.

Mia Simmonds

I can honestly say that I will never stay in this hotel again! Sewage water draining from around the toilet when flushing…asked for this to be sorted for told it had been and then went to use the toilet again and the sewage water was still coming from underneath the toilet. The food is horrendous, not much selection at all same food every day! Definitely lives up to its rating.

Catherine Waite

From arriving late due to delay at airport Nobody on reception. We shouted for service and a scruffy man came out stinking of smoke. He had an infection in his nose and we could see the infected bubble just hanging. That put me off straight away. He threw the bands on the desk and said DOOR. we took ourselves in the lift. The room was very clean and tidy and the cleaning staff made sure it stayed that way. The lifts are appalling and having to wait is the normal. The food was ok very repetitive but you could always find something tasty. The bar was 18 deep sometimes 22 waiting to be served. The entertainment area bar was very good and friendly staff kept it moving with no problems. We have been to this Hotel at least 3 times over the years and this will be the last. It’s certainly Gone downhill and so has the clientele.

Alicja Mensah

The hotel is a bit dated but this is not a negative really. Got the Spanish vibes. Staff are lovely and very helpful. I am not a drinker so we not really using the pub downstairs but at the pool bar the drinks are ok.Good choice of food in the restaurant as well.A lot of old Spanish ladies but they just make me smile.They always look nice and I wish I will be able to enjoy my retirement like they are 😁

Gordon Harris

Terrible. The photos give a false image. Child pool is absolutely tiny. For babies. Food on buffet cold…including the hot food! Not enough staff on bars. Queueing for 15 minutes on average. Even longer wait for lifts. Reception staff don’t or pretend to not speak English. Bad….very bad!

Mac Notts

Terrible, went here for 10 nights in late Sep 25. Facilities are rubbish no outside lounge or pool area, a few tables at the front next to the busy main road if you can get one not enough for number of rooms. Staff for the most part are dismissive verging on rude. The lifts are a joke if you need one you have an average of 10 mins wait. The first night we had a power cut in our room, couldn't unpack. On two days there was not water until mid afternoon, no advanced warning. I could go on but you get the picture. I'm normally a bit forgiving with reviews but no here our worst experience ever.

Dia Periade

We recently stayed for 9 nights at Hotel Magic Cristal Park with an all-inclusive package. Our initial room had no phone signal, no view, and no hair dryer. However, after speaking with the manager on the second day, she was incredibly kind and responsive. While we had lunch, she resolved everything within 20 minutes and moved us to a much nicer room that had all we needed. She also explained that the hotel is undergoing renovations, improving room by room. Some may find the style old-fashioned, but that’s part of the hotel's charm—they’re preserving its classic look while upgrading the facilities. The food was absolutely amazing—many compliments and blessings to the chefs! Great variety, delicious flavors, and consistent quality throughout our stay. The rooms were very clean, and we highly recommend tipping the hardworking housekeeping staff. If you've ever worked in a hotel, you’ll know how tough their job is—they truly deserve recognition. The location is also a big plus: just two streets away from the beach, making it very convenient. Right below the hotel, there’s a mini-market where you can find pretty much anything you need, and the prices are very fair. Overall, we had a lovely experience and would definitely recommend Hotel Magic Cristal Park to anyone looking for a cozy, all-inclusive stay in Benidorm with great service.

Hannah Lakey

We had a 10 night stay in August and it was one of the best holidays we have been on! Fantastic facilities at the hotel, the night time entertainment was outstanding and there was plenty on during the day too, our daughter absolutely loved it! Rooms cleaned everyday to a great standard, hotel staff extremely helpful and the pools amazing. The hotel is in a great location, not too loud but a close walk to the strip. We loved it so much we have booked again for our anniversary in October

Queen Bee

⚠️ WARNING: Unsafe Hotel – Please Read Before Booking ⚠️ I am sharing my experience so that others can stay safe and avoid going through what I went through at this hotel. From the moment I arrived, the experience was awful. The check-in took over 30 minutes, and the room I was given was nothing like the photos online. It was filthy — urine on the bathroom floor, stains on the toilet seat, and bed bugs in the mattress that forced me to seek medical help after the first night. The food was equally unacceptable. Breakfast was cold, tasteless, and unhygienic, with hair found in my meals. Dinner was worse. Despite booking half-board, staff refused to serve food when I arrived late due to shuttle delays. But the biggest issue is safety. I was verbally abused by staff and guests, subjected to racist and sexist comments, and physically intimidated. My belongings were stolen (including a blazer and my phone), and when I asked reception to check CCTV, they refused, mocked me, and insulted me further. I was also harassed in the elevators, where men used racial slurs and broke my phone. When I reported this, staff dismissed me. Even worse, when the police became involved, instead of protecting me, they insulted, assaulted, and humiliated me. I was left with physical injuries and emotional trauma. This hotel is unsafe, especially for women and solo travelers. The pictures online are misleading, the staff are unprofessional and abusive, and the environment is extremely hostile. What should have been a relaxing trip turned into a deeply traumatic experience. 👉 Please, for your own safety and peace of mind, do not book this hotel. It is not what it claims to be, and no one deserves to go through what I experienced here.

Kimberley Ward

Fantastic stay here, beautiful hotel, lovely rooms and friendly staff. 2 adults and 1 child and we had plenty of space. It's in a family friendly area of Benidorm and just a 10 min walk to the beach. The pool is just incredible, never seen one so big and it was also clean. Always managed to find a sunbed despite being in the peak of summer, although this was more tricky around midday. Breakfast buffet was great, plenty of choice and all seemed fresh. The only negatives I can think of are the costs of the mini bar, extortionate prices which no one will pay when Lidl is right outside. Also the wait for the lifts can be long at times. Would definitely return to this hotel in the future

Paul Chris

I stayed at Meliá Benidorm recently and unfortunately, my experience was not up to the standard I expected from this hotel. While the property itself looks impressive, there were several issues that made the stay disappointing. • Room condition: On arrival, we noticed broken glass by the door of our room – not exactly a safe or welcoming first impression. On top of that, our bathroom had a leak which spread into the bedroom area, making the floor constantly wet and causing us to slip several times. This felt unsafe and should have been dealt with properly. • Dining experience: Breakfast times were confusing and poorly communicated. We weren’t told about changes until the day itself, and even the sign displayed the wrong information (listing PM instead of AM). At breakfast, drinks were either cleared away too early or not restocked while people were still eating, which was frustrating. Alcohol was offered at breakfast, yet strangely, dinner included no drinks at all — not even water — meaning you had to pay extra. • Restaurant service: On three separate occasions, we were asked to move tables because the section we sat in “wasn’t in use.” Resetting a table doesn’t take long, so being moved repeatedly felt unnecessary and disruptive. To make matters worse, flies were constantly on the dessert section, and staff didn’t seem to address it, which was very off-putting. Overall, the hotel has potential, but the lack of attention to detail, poor communication, and repeated service issues really let it down. For the price and the brand, I expected a little better.

Elitsa Borisova

This hotel is a must for everyone! Beautiful outside and inside with comfortable rooms, friendly stuff, nice food, THE BEST pool with plenty of loungers and sun shades, green trees, bushes and palms and a nice daily music and show making your stay 100% satisfaction! The pool is also great for people with reduced mobility or small kids with its easy stair free access. The evening show in the yard is absolutely brilliant offering shows for every age for free while you enjoy a drink or food from its bars all the time. It is luxurious, convenient, child friendly and quiet during the night. The receptionists Belén and Marcus are super helpful for whatever you need. I will keep booking this hotel for all my holidays!

Abbie-Elizabeth Slater

Perfect get away for a few days ! The hotel is definitely not a 5 star by UK standards however the food was lovely and the facilities were brilliant. We enjoyed a massage in the spa and a sunbathe by the pool. Rooms were spacious however dated but for the price I couldn’t complain. There was a cockroach in the bathroom and we spoke to reception who had a Maintinence worker at our room within 5 minutes who thoroughly took care of the bugs and even returned a few hours later to see if we’d had any more issues! Upon leaving our taxi to the airport didn’t show up so security called us a taxi and waited with us for it as he didn’t want us being outside by ourselves in the middle of the night as two young females. The care & service of the staff at the hotel was brilliant !!

Martina Granelli

We had a pleasant holiday overall. I think this place is great value for money, but avoid it if you are expecting a 5 star treatment. The rooms are spacious, although a bit dated. The cleaning service is fine although the blankets in the room had a bit of a strange smell. In general, the whole structure could use some modernization, it looks like it has been like this since the 80’s. One downside is the strict adherence to check-in at 3 PM and check-out at 12 PM, even with the all-inclusive package. On the day of arrival, we got there at 9 AM but had to wait until 3 PM to access the buffet. On the day of departure, our wristbands were cut at noon which us something I’ve never experienced in other all-inclusive resorts. The food was very good with great selection(and we’re Italian so believe us!!), and the all-inclusive offer was acceptable. The show cooking chef was so kind to us we really enjoyed the small talk!! However, it was disappointing that you can’t enjoy any meals on the day of arrival or departure especially considering the large amount of food that goes to waste. Regarding its location, the hotel is very close to the airport, so frequent flights pass overhead, it didn’t bother me personally. It’s also conveniently located near Los Cristianos and Costa Adeje, both easy to reach by car. However, getting to the north side of the island takes over 40 minutes on the highway. There isn’t much to do in the immediate area around the hotel, so in the evening, it’s better to head to Los Cristianos. However, you can reach sandy beaches like playa tejitas or playa de las vistas within 10/20 min by car, just keep in mind that in some parts of the day (3PM and 6PM) the streets are congested.

Jason Burke

We had what is called a "Day Pass " to enjoy the spa and lunch at the hotel. The spa was good, but we did expect better at a 5* hotel . More therapeutic jets around the pool, please. A couple of things we didn't like were the fact that the tiles are quite slippy and it looked like people had glasses of water from the free dispenser, I hope that they were plastic cups that are much safer around a swimming pool. The buffet was enjoyable, and we felt that there was a very good variety of food to choose from. We actually had a good laugh at some of the other diners, especially the man being fed by his partner because he was too busy with his phone and the woman who was filling her pool bag with extras for her time by the main swimming pool.

Яна Божко

This is not a five-star hotel, and honestly, I’m not quite sure what rating to give it. I’d say it’s a solid three stars. We stayed here for just one night, mainly because the hotel has a pool — that was our main reason for choosing it. Yes, there are pools, but in reality, only the kids’ pool and one of the general pools are open. The largest and deepest pool is under maintenance — and that’s during the start of the season, which seems like a very odd decision. Especially considering that we were here two months ago, in winter, and everything was working perfectly back then. Now, with only one small general pool available, it gets overcrowded quickly. The atmosphere is not exactly pleasant — it feels cramped and far from relaxing. As for the food — it’s a mixed experience. The snacks are very basic and limited, nothing special. However, dinner and breakfast were actually good: full meals, decent variety, and tasty. One more issue worth mentioning — there were no towels available at the pool. We checked in at 3:30 PM, and by the time we arrived at the pool around 5:40 PM, there were no towels left. It’s a small thing, but it really affects the overall impression. In summary, this hotel might be okay for a short stay if you’re not too demanding and don’t mind some inconveniences. But if you’re looking for comfort and proper service — you might want to consider other options.

Thilaga chandran

We booked this hotel from England based on cost, inclusive package and specifically as a known resort in Chennai, India as we are from Chennai . Although the customer service and hospitality was excellent, the only disappointment it had brought was “rooms”. We booked it for 4 - two adults and two children but when we arrived, it had one bedroom with two single beds attached and a sofa with cushions in a hall. When we checked with the reception, they said the sofa was the sofa bed (picture attached ). It was total disappointment. Both beds and sofa were not comfortable to sleep. Made squeaky sounds everyone we roll. Secondly, the air con did not work in the kid’s bedroom so we ended up keeping the hall air con on all the time with the door open throughout the night. I would recommend people to enquire properly and ask for pictures of the rooms and bed before booking. The other thing was, unlimited cocktails… very disappointing as it had only water than cocktails so we did not try it after first day of excitement.

Sara Safaie

I stayed at this 5-star hotel in Alanya for a Latin dance festival. Unfortunately, my experience was very disappointing. Starting from the second night, I (and about 10 other participants) suffered from severe food poisoning — nausea, vomiting, diarrhea, fever, and body aches. I spent two nights sick in bed, which completely ruined my stay. On top of that, during two nights my room was located right under the restaurant, and I couldn’t sleep because of constant noise from chairs and tables being moved around. For a 5-star hotel, I expected much higher standards of food safety and comfort. This was not the quality or care that I expected from a 5 star hotel and the guests deserve!! Highly disappointed.

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

MK

I came to this hotel on 16th August for 1 week and The rooms wasn't cleaned properly only the beds and that's it also the room was full of ants,cockroaches and also saw a lizard in the balcony. Staff are extremely rude and one of the bartenders had a go on my FOURTEEN YEAR OLD son shouting at him like he's an animal I couldn't get his name since he didn't have his name tag on. The old block was very worn out the elevators were so slow and I had to use the staff elevator so I can get down the toilet of room number 619 that I stayed in was very old and dead looking I couldn't even flush the toilet properly without the plastic cover falling off and if I was lucky enough to flush the sound of the flushing system wouldn't stop and it would keep on going non stop without me having to punch it many times for it to stop making noise also the light kept on cutting out in room 619

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Tautvydas Kocius

The hotel need lots of €€€ for improvement. 1. Food is not a great quality, some of bbq meat is impossible to chew, every morning we can see vegetables served from previous day as it is dry and most of it lost it's true colour. My wife and both kids had food poisoning on the third day of stay. 2. While the hotel is not allowing any pets, it is full of cats, some of them are sick. They pee everywhere, go wherever they want. Only hotel owner is allowed to bring his own dogs. 3. Most of the staff are very helpfull and polite, however only 10% of them speaks english. 4. 60% of visitors are russians and 40% are polish. 5. Spa is great, those Thailandese girls does mirracles, although I feel sorry for them the way they are treated. 6. This is the first and last time I'm visiting this hotel.

Yasin Acikel

We stayed at Wind of Lara Hotel for four nights and overall had a great experience. The service was generally very friendly and attentive, and we felt welcome throughout our stay. The entertainment for children was especially enjoyable – our kids loved the evening mini disco, which created a fun and lively atmosphere. A special highlight for us were the housekeeping staff. The ladies responsible for cleaning the rooms were exceptionally polite and always smiling, unlike in some other hotels where staff can appear tired or stressed. They regularly asked if we needed anything, which made us feel very well taken care of. The food at the hotel – breakfast, lunch, and dinner – was excellent, with a huge variety to choose from. One small tip for fellow guests: please only take as much food as you can actually eat. There is always plenty of fresh food available, so it’s unnecessary to waste so much. Overall, we had a wonderful stay and would recommend this hotel, especially for families with children.

Carlos Baltazar

⭐️⭐️⭐️⭐️⭐️ Outstanding Hospitality and Care from Yusuf During our recent stay at the hotel, my wife Aiysha and I (room 5132) had the pleasure of meeting Yusuf, a member of the kitchen staff whose professionalism and genuine kindness left a lasting impression on us. When my wife fell ill, Yusuf went above and beyond to ensure she received suitable meals tailored to her condition. His attentiveness, empathy, and remarkable communication skills made a difficult situation much easier for us. He personally took the time to understand our needs and provided thoughtful suggestions and support that reflected both care and expertise. Over the course of our stay, we encountered Yusuf on several occasions, and each time, he demonstrated the same warmth, professionalism, and dedication. Whether it was checking in to make sure my wife was feeling better or engaging with our 7-month-old son with a friendly smile, he consistently made us feel valued and cared for. Yusuf represents the very best of what hospitality should be — compassionate, attentive, and sincerely dedicated to guest comfort. It’s rare to meet someone who combines professionalism with such heartfelt service, and we are truly grateful for his help and kindness. We hope the management recognizes Yusuf’s exceptional contributions; he truly elevated our stay and exemplified the spirit of genuine hospitality. Warm regards, Carlos Bilal Baltazar

Cassandra Gordon

I had the absolute pleasure of staying at Wind of Lara Hotel in Antalya, and from the very beginning to the end of my stay, the experience was nothing short of exceptional. The hotel itself is stunning – modern, spotless, and beautifully designed with an atmosphere that makes you feel both relaxed and indulged. The facilities are excellent, the food selection is wide and delicious, and the entertainment creates the perfect balance of fun and comfort. What truly made my stay unforgettable, however, was the outstanding customer service. I want to give special recognition to Rose, who went above and beyond to ensure that every detail of my visit was perfect. Her professionalism, kindness, and warm hospitality made me feel valued as a guest. She was attentive to every request, always ready with a smile, and genuinely cared about creating the best possible experience. Rose represents the very best of customer service – thoughtful, proactive, and genuinely passionate about her work. Thanks to her and the incredible team at Wind of Lara, my stay was more than just a holiday; it was a memorable experience I will treasure. I wholeheartedly recommend this hotel to anyone visiting Antalya, and I cannot thank Rose enough for her exceptional service. She is truly a gem of the hospitality industry.

Zain Jahangir

Amazing hotel, food was amazing, lots of variety, plenty of pool space for little ones (but not heated). Rooms were very spacious and clean. Drink service in the all inclusive package was really worth it! Shout out to the night reception shift leader Mert! Extremely helpful!

Sophie McPeak

The hotel was very clean and modern, and the cleaning staff did a great job. The entertainment was great, especially the circus act. And the live music at the wind cafe was fabulous. My favourite part was the gözleme at lunch time made by Güler. She was so friendly and always remembered my order. Would recommend this hotel

Sarah M

I am not usually one to complain or leave a bad review, but I feel on this occasion I have to express my concerns. Starting with the positives - the staff are really nice and friendly, and do genuinely go out of their way to help you, the cleanliness of the pools and outside area are kept clean and well maintained. The guy who runs the restaurant is really nice and made an effort to make you feel very welcome, also the guy who runs the spa was very friendly too. Where to start with the Negatives- considering this hotel is listed as a 4* it was very disappointing apon arrival to see it most definitely is not, there was 3 of us in the tiniest room ever, tiny balcony and the tiniest bathroom Ive ever seen along with a really bad smell which never goes away, so before you shower you have to spray the bathroom down. The issue that bothered me the absolute most was the food! Freezing cold breakfast lunch and dinner, they're in heated caddys but still freezing cold... this annoyed me because whatever time you came for food it was cold. So all the reviews that say the food is "delicious" it's definitely not true, but whatever floats your boat! The rooms are not "cleaned" they're straightened up. They remake the beds with the same sheets that is already on the bed, they don't wash out the sinks or sweep the floors etc, okay this might be a little pedantic but for somone who is a clean person and likes to eat hot food, I would say I expect the basics. I will most definitely not be returning to this hotel. But thanks for having us!

c

Firstly, the staff are amazing, especially Pablo the bar manager and Tomas the entertainment manager. They went above and beyond for us, and made our experience so fun. Rooms are nice, all rooms have a balcony. Pool is very big and also has a slide in the middle which is very popular with the children. Food is okay but not for everyone, but there’s lots of restaurants nearby. Bar staff will make whatever drink you request which is great. There’s entertainment on every night and also a kids club, and they do a kids disco some nights in there. We came here for a relaxing holiday and it has been amazing. The views are beautiful.

Rachie

🌞 15 Glorious Nights at Sunshine Hotel – A Stay to Remember! 🌞 We’ve just returned from a 15-night stay at Sunshine Hotel and honestly, it was nothing short of fabulous. From the moment we arrived, we were welcomed with warmth and genuine hospitality. Every single member of staff was friendly, attentive, and clearly passionate about making guests feel at home. A special shout-out to Wes in the restaurant, whose service and charm made every meal a pleasure, I can’t wait to hear about you graduating university and becoming a teacher good luck, and to Pablo at the pool bar, who looked after us so well and always made sure we had everything we needed to relax and enjoy ourselves. These two truly went above and beyond! The atmosphere throughout the hotel was relaxed yet professional, and it’s clear that the entire team works incredibly hard to maintain such high standards. The owners should be extremely proud of the staff they’ve brought together—this place runs like a dream. We’ve made some wonderful memories here and we’re already counting down the days until we return next year. Sunshine Hotel, thank you for an unforgettable experience!

sam burrows

Greatly enjoyed our stay, staff were very friendly and helpful. There was a good selection of food and something for everyone. As well as the buffet style food they had a grill outside during dinner where fresh food was cooked. The room was basic but comfortable, with good air conditioning. First night we underestimated how good it was and woke shivering but that was user error and easily rectified. When we arrived, our room was a double but we wanted a twin. Which was not the hotel’s fault but was an error with the site we booked through. Staff were very helpful and bought up another bed at 2:30am which was very comfortable. We were also offered another a room but the view of the mountains from our balcony was so good we decided to stay. There was a good selection of drinks at the bar. The beer was always cold and fresh. You could quite happily chill by the pool all day but if you want to get out and do an excursion, I recommend doing the keep safari. For a reasonable price you get a full day of adventure. They will pick you up and drop you off at the hotel and provide lunch. Overall, this place has a lot of charm and the staff are all very good and things work like a well oiled machine

Zoe Davidson

We have just spent 10 days here and had a lovely holiday. Staff can’t do enough for you, very kind and helpful. Hotel is run down but it was clean, our cleaning lady was in our room every day and left fresh flowers on our beds which was a special touch. Food was fine, just the same as any all inclusive I’ve been to. We didn’t spend much time in the hotel on evenings so cannot comment on entertainment. We went into Hisarönü or oludeniz which was only a few pound in a taxi.

Ellie

The hotel was perfect for us! The rooms were clean and spacious and the little terrace we had was lovely. The pool and sun loungers were great and easy to get to each day! The food choice was plentiful and very good for a buffet! Some things they cooked could be better but there was always something we loved and the dinner was always amazing. But what really made our holiday was the animation team, they were FANTASTIC. Every single one of them. They were so energetic, so happy, and made everyone feel welcome - we really loved them! They got us doing so many fun activities, meeting new people and making everyone have a laugh! It was the perfect holiday.

mark crowley

Our first in Lanzarote and Playa Blanca. The little bungalow type accommodation set in beautiful grounds, very comfortable and spacious. The restaurants had a good choice and even though can be same at breakfast, there is always something different to choose. All staff are amazing and a big shout out to the entertainment team, even though it was just me and the mrs, we still took part in some of the things they set up in the morning. Evening entertainment is plenty for all, or a quiet drink if you choose. Pool areas are fantastic. Totally different from staying in normal hotels that are all in one. Hope to return, thanks to all they made our stay so enjoyable.

Marie Arteaga

Rooms were clean, spacious and comfortable. Pool was great, always lots of sun beds available. The all inclusive drinks were great and always lots of snacks available The resort was always clean and the entertainment team was a great laugh However… The food was shockingly bad We went not expecting the best but still looking for a nice meal, we ended up eating chips and pizza for a week, absolutely shocking

Simon Lee

Personally I would say this was a 3 STAR HOTEL MAXIMUM AT BEST.small paper cups for drinks. the dinning hall is way too hot you will melt and need a shower after every meal.the pools are good and look clean. They tend to play music in the pool area and at the opposite end which is annoying as it's different music at the same time.To loud aswell.some entertainment at night and karaoke some nights at pool bar.THE DOUBLE BEDS ARE 2 SINGLES TOGETHER SO WE HAVE SPENT 2 WEEKS SLEEPING APPART SO NO ONE DISAPPEARS IN BETWEEN.our bed sheets look to be up cycled. if you have kids it's a minimum of a 15 mins walk to sea front.The food is reasonable but after a while it very repetitive.i have not taken any photos of the food as it felt impolite.

Michał Sz

A very pleasant stay at a clean, tidy hotel. The food was a good choice for an all-inclusive and very tasty. Our room was tidy, but the mattresses could be a bit better. The pool area was very nice, and the entertainment team was fantastic, with lots of daily activities, a mini disco every night, and amazing themed shows. I'm giving it 4 out of 5 stars due to a couple of minor issues. There weren't enough sun umbrellas, and a leaking AC unit was reported but never fixed. AC in dining area should be more efficient. Overall, we had a very pleasant family holiday 👍

Monika Breza

The food was amazing, same as people helping and serving us around the hotel. Its close to the sea, these is plenty of pools, an quapark, and a lot of day and night events and activities. You cant be bored in here. We recommend it with my whole family!

Hannah

Beautiful hotel; this is our second time here and we absolutely love it. Great animation, very enthusiastic, extensive activities. Staff really go above and beyond for us. Large, well kept grounds. Very safe area. We will be back for our third time shortly

Paul Fielder

We found the rooms we excellent as we had an up grade to swim up rooms. We had a mixed reaction to entertainment as we weren't informed of proper location until 4 days into holiday. The food in restaurant were ok But the Al a cart was well worth it. Staff where friendly. Overall it's a good hotel.

Farzana Ali

We came here for ten days with my 3 young children. Thank you to all the staff here, we have all had an amazing time! The animation team are fantastic and kept us amused in the evenings! We have enjoyed all of the swimming pools, the food is all delicious and the there are lots of A la cartes that we have really enjoyed, switches things up. A lot of the staff are English speaking and really friendly. Thank you everyone, we can’t recommend you enough! :)

S M

We had an amazing stay at titanic palace! All staff were helpful and always gave service with a smile. The hotel itself had everything you would need for an all inclusive stay - including a spa and gym. Multiple pools and a private beach so you had plenty of space without feeling overcrowded. The rooms were very clean and maintained daily with housekeeping. The food service was excellent with different cuisines every night for dinner, alongside additional restaurants within the hotel that you could reserve for free! An amazing hotel with amazing staff, I highly recommend!

Ondrej Holecek

Very loud disco music usually accompanied by a voice screaming something "entertaining" all the time makes it impossible to sleep before 11pm. This is probably the reason why I'll never stay in this hotel again. The food is ok, but not extraordinary. GSM signal is weak in the area and hotel WiFi is slow (15mbit) however stable. The beach 300m down the hill is small. The sunbeds cover every square meter of the beach, so you won't see the sand until you actually stand on it. It is not overcrowded, but it feels like a furniture store. There is 30m strip of the sunbeds owned by the hotel so you don't need to pay 15€ for the sunbed. The hotel has 2 small swimming pools, closing at 6pm. Why? You can play disco until 11pm, but close the swimming pools at 6? The outside tennis court, ping pong and gym area is mostly useless during the summer due to the hot weather. The price-performance ratio could definitely be better. I think we could have chosen a better place to stay for the price.

Анастасія Кашка

We liked the hotel. The rooms are comfortable, the grounds are well-maintained, and the staff is polite. Upon check-out, wristbands are not removed, so you can still enjoy meals and the bar. There is also a shower and a luggage storage room. The hotel has a small water park for children aged 6 and up (minimum height 120 cm). There were enough sun loungers on the beach. There’s also a kids’ room for younger children — my daughter enjoyed going there to draw. On my birthday, there was no attention at all — no card, no small gift. The birthday package must be ordered in advance online or at the reception, but this was not mentioned at check-in, even though my birth date was clearly visible in the passport. The process of ordering the package felt inconvenient. Overall, it’s a good hotel for a family vacation, but service for special occasions could be improved.

Sophie De Nale

I stayed at this hotel in May 2025 with my family and had a very pleasant experience overall. Highlights: Cleanliness: The entire property was spotless: lobby, swimming pools, rooms. Friendly staff: The team was welcoming, helpful, and always ready to assist with a smile. Renovated rooms: Some rooms have been recently renovated, with a fresh and modern touch. Terrace and lawn access: One of the best features was the easy access from the room to a terrace and green lawn – perfect for relaxing outdoors. Kids club: Very engaging for my 4 y.o. daughter. Bar: Nice selection of drinks. Downsides: Poor sound insulation: The soundproofing in the connecting rooms was not great – I could hear my neighbor snoring through the door. Cold pool: The swimming pool was quite cold, which made it less enjoyable, especially for younger children. Pool slide access: The water slides are only available for children aged 6 and up. Although this is mentioned on the hotel’s website, I missed this detail when booking through a third-party platform, which was quite disappointing for my daughter. Limited fresh fruit variety: The buffet food was good overall, but the variety of fresh fruit at meals was quite limited. We would have enjoyed less cakes and more fresh fruits. Overall, despite a few small drawbacks, we had a very good stay!

Lilly Marshall

We really enjoyed our stay at Mitsis. The staff were lovely and generally helpful, food was great and the location was perfect! Food: At each meal there was a wider verity of choice at the buffet. With Veggie and vegan options easily available. It included both Greek classics and home comforts (like scrambled eggs, beans and toast). Each day was slightly different too so you never get bored of it! The Cocktails on offer were tasty too and included spritzers, tequila sunrise and Long Island ice teas to name a few as well as non-alcoholic options. Rooms: unfortunately the rooms are very outdated and basic. The bathroom includes a shower with weak water pressure and the walls are very thin so there are a lot of disturbances in the night. That being said they were kept pretty clean and room service came around every day to clean empty the bins and give us new towels Location and atmosphere: we went in May and were very happy with this timing as the hotel and area wasn’t overly crowded but had a fun atmosphere. There were holiday reps that came to the hotel and led activities such as aqua fit to keep everyone entertained. The pools are lovely and overlook an amazing view. And the hotel is less than a 5 minute walk from the closest beach, there are also 2 other beaches close by within a 20 minute walk and you can do activities like canoeing, jet skiing and pedalos. Overall for the price we were very happy with our stay and would recommend Mitsis to anyone heading to Crete!

Lilia Nazarko

We had an amazing stay at this beautiful and elegant hotel. Everything was spotless, the atmosphere was refined, and the staff went above and beyond to make us feel welcome. The food was simply outstanding — fresh, flavorful, and perfectly prepared. A very special thank you to Yiannis at the reception for his kindness and professionalism🙌🏻 He helped us resolve an issue quickly, making our vacation even better. Highly recommended 🤗

Ezekwesirim Utchay

Pierre & Vacances Fuerteventura Origo Mare Resort We had a wonderful stay at Pierre & Vacances Fuerteventura Origo Mare Resort. Here are some highlights and a few practical tips to help future guests make the most of their holiday. What we loved - Great place for family and friends: the resort feels like a little village, with a relaxed, friendly vibe. - Wonderful staff: consistently friendly and helpful, making you feel welcome from arrival to departure. - Water fun for all ages: fantastic water slides, a wave-machine pool, and slides designed for younger guests. There are several pools scattered around the resort (Oasis 1, 2, and 3) to choose from. - Food and dining: the food was generally excellent with good variety. While there is plenty to choose from, some dishes can feel a touch repetitive on longer stays. - Convenient amenities: a buggy service is available to help transport luggage from the reception to your villa. There’s also a supermarket on site to cater for all needs and a laundry with washing machines and dryers (coins required) to help stay on top of your washing. Practical notes and tips - Village layout and walking distance: the resort is laid out like a mini village, so some villas can be a bit far from the main reception, dining area, and central pool. Be prepared for a bit of walking, especially when carrying luggage. - Luggage service hours: the buggy service helps, but it isn’t available from around 12:00 am to 8:00 am due to limited staffing at reception. If you have an early flight, you may need to haul luggage a short distance from your villa in the early morning. - Other pools: in addition to the main pool, the oasis pools (Oasis 1, 2, 3) provide extra options for swimming and relaxation. - Fly management: a common challenge here is flies around meal times. It would be beneficial if the resort could add fly deterrents or sprays to improve the dining experience. - Fitness considerations: as a runner, I’d love to see an outlined running track around the resort. Having a dedicated path for runners would help maintain exercise routines on holiday. Alternatively, a treadmill in the gym would be a welcome addition for rainy days or early mornings. - Check-in timing: check-in is 17:00, so arriving before this time means you’ll need to store luggage and wait, rather than having immediate access to your room. If possible, consider booking a later flight to maximize your time in the room upon arrival. Overall impression Overall, this was a fantastic holiday experience. The resort offers plenty of water fun, good food, and a warm, welcoming staff. With a few improvements - such as fly deterrents, a running track or gym treadmill, and more flexible check-in timing - it could be even more perfect. If you’re after a relaxing family-friendly resort with lots of water activities and a village-like atmosphere, Pierre & Vacances Fuerteventura Origo Mare is a great choice.

amsie amsie

This was our third time here in 3 years as it actually great for the kids with the water park etc however this year I will say was just the worse due to the lack of care from the majority of the staff with the exception of one or two of the bar staff which were absolute saints. This year there was zero crowd control and a sever lack of security. there is an arcade right next to the bar naturally full of kids surrounded by windows. While sitting in the arcade there was a person sitting there on their phone in full view in front of the window watching porn.. there's a time and a place and this was neither .. I approached one of the barmen to tell him to see if anything could be done as I didn't want to approach him myself as I wasn't comfortable or prepared for whatever reaction they would have had. The barman told me to go to reception where they can contact security. The guy at reception after I explained the situation told me to tell him to stop as it's awkward if they do it. ..I told him that there are kids including my 7 year old daughter that can see heavy porn on an old man's phone and he says to me with a smile and leaning on the counter and I quote "welcome to the 21st century" I needed to walk away and get the kids out of that bar. The kind barman actually approached me as we were leaving to check in and to say to me reception asked him to try and get their room number leaving the responsibility with him who is an already very busy bar man as you can imagine in an all inclusive resort. I have never been so grateful to gladly check out of the place the next day as that incident alone showed a complete and lack of respect and safety for residents and their kids. The accommodation is standard . Nothing special. Though this year when checking in there were cockroaches on each of the houses and even a lizard in one. A shower plug was so packed of hair from previous families that the shower flooded out onto the landing. We needed to unplug it ourselves. We were also told on good authority that this was their last season and would be closing up for good soon so be careful of considering booking.

Holly Williams

Throughout our stay at Origo Mare, our air conditioning unit leaked nightly basically flooding our room - reception staff insisted it had been fixed daily but this wasn’t the case. Alternative rooms were not offered. I have to say, rather disappointing stay compared to others here. The place seems to be rather run down, not well managed, despite the price point. All walkways and road networks around the ‘resort’ are crumbling causing tripping hazards. Most of the smaller pools amongst the ‘villas’ are closed and empty, the only open one has large holes at the bottom and sharp edges. Most of the chairs and sun loungers (indoor and outdoor) are broken, if you’re over the age of 10 then you’d likely fall through half of them. The bathrooms flood after every shower, our shower in particular had a broken shower head so water just sprays everywhere. Most of the public toilet facilities are either broken or disgustingly dirty. Origo Mare, I have already submitted a formal complaint via my travel agent and have requested a partial refund for the absolute unliveable conditions we had to stay in. (A flooded and uncleaned room!!!) I wouldn’t stay here again.

Hayley May

This is a great place . Everywhere was So clean . Food was amazing so much choice drinks were great ( beer and wine including nonalcoholic beverages) . I really enjoyed it . The pools were brilliant. All staff were very friendly and polite. Beautiful place and a wonderful holiday 🌝👍

Fade Overdrive

What a lovely holiday complex. Am still waiting for my deposit refunded. Which I was told by reception staff it would be put back into my bank at midnight. I am still waiting and we got back yesterday. I will give them the benefit of the doubt . But have contacted my travel agent. As well as being told nothing about a checkout time. As we arrived at 11pm. So assumed checkout would be just before our departure transfer at 5pm not at 10am in the morningof leaving. From the main entrance. So they would have let us sit in reception area for up to 7 hours with children. Absolutely loved the place and would return. Not if I don't receive my deposit. The onsite shop is pricey and the shop assistant is not pleasant at all. Especially to children, if the are wet from being in the pool. So went off to correlejo which is amazing. An the free buses daily make it a bit more adventurous.

wafaa bar

The hotel was nice and the staff were friendly, but the diving experience was the worst thing that happened to me. Don’t try the diving experience in this hotel, and here’s what happened to me: 1. The diving instructor did not give us enough information about the activity and did not explain the paper we had to sign. He just said: “if you don’t want to sign, then don’t do the activity.” 2. He shouted at me just because I was struggling to breathe through the snorkel, even though he knew perfectly well it was my first time. 3. Even after I gave him several clear signals that water was coming into my mask and I was swallowing water, he kept forcing me deeper into the water instead of helping me. I even started hitting him underwater just to make him understand that I needed to go up, but he wanted me to finish the dive in order to get paid. 4. Finally, he got very angry, took off my diving jacket in a very rude way, and left me alone in the water, fully aware that I cannot swim. He only pulled me up at the very end, after leaving me in panic. This was a traumatic and unsafe experience. I strongly do not recommend this diving center.

Attia Adil

I recently stayed at Dreams Beach Resort hotel in Sharm El-Sheikh, and it was truly an unforgettable experience. From the moment I arrived, the staff were welcoming, professional, and attentive to every detail. The check-in process was smooth and efficient, and I was offered a refreshing welcome drink upon arrival. The room was spacious, spotless, and beautifully decorated, with a stunning view of the Red Sea. The bed was extremely comfortable, and the amenities provided were of high quality. Housekeeping did an excellent job of keeping everything clean and well-stocked throughout my stay. The hotel facilities were outstanding. The swimming pools were large and very well maintained, and the private beach was breathtaking with crystal-clear water and vibrant coral reefs, perfect for snorkeling and diving. The spa and fitness center were also top-class, offering a wide range of treatments and modern equipment. When it comes to dining, the hotel exceeded my expectations. There was a great variety of restaurants offering both local and international cuisine, and every meal was delicious and freshly prepared. The buffet breakfast in particular had a huge selection to satisfy all tastes. What impressed me the most was the excellent service. Every staff member I encountered was friendly, polite, and always ready to help, which made the atmosphere warm and welcoming. Overall, my stay was perfect in every way. This hotel combines luxury, comfort, and exceptional service, making it one of the best places to stay in Sharm El-Sheikh. I would highly recommend it to anyone looking for a relaxing and unforgettable holiday experience.

Bashir Nakhoul

​My stay at the Dreams Beach Hotel Resort was, without a doubt, the worst hotel experience I have ever had. Despite being advertised as a 5-star establishment, the reality was a level of service and professionalism that falls far short of even a 1-star rating. This review is a comprehensive account of the issues we faced, from the moment we arrived to our final, unpleasant departure. ​The staff's attitude and the service were consistently unprofessional. Basic room service was not met, as personal belongings, including clothing and perfumes, went missing during our stay. The most shocking incident occurred on the day of our check-out when, twenty minutes before the designated time, the hotel staff cut the electricity to our room in an apparent attempt to force us out. This action is not only unprofessional but also completely unacceptable for a hospitality business. ​The hotel's hygiene standards were shockingly low. Our room was visibly dirty upon arrival, and this lack of cleanliness extended to the food and buffet. The food provided was extremely unappealing and frankly, disgusting. The overall hygiene conditions created an environment that was both uncomfortable and unappetizing. ​Furthermore, our request for a late check-out was handled with a complete lack of care. We were informed that the hotel was fully booked, which we accepted. However, we were then left to wait in the lobby for three hours without any offer of an alternative solution or accommodation. This disregard for guest comfort is inexcusable. ​In conclusion, I cannot in good conscience recommend this hotel to anyone. The Dreams Beach Hotel Resort does not live up to its supposed 5-star rating in any way. The combination of unprofessional staff, poor hygiene, and a complete lack of concern for guest well-being made this a truly terrible experience.

leen faqiat

The hotel is absolutely beautiful—spacious, peaceful, and full of charm. It offers a variety of activities, making it a great place to relax or enjoy some fun during your stay. The atmosphere is calm and ideal for a getaway, whether you're traveling solo or with company. The staff were incredibly kind, welcoming, and attentive. I was especially touched when they surprised us with a complimentary fruit plate. The breakfast buffet had a wide selection of delicious options, catering to different tastes. Unfortunately, I only stayed for one night, but I will definitely return for a longer visit to fully explore everything the hotel has to offer. It's truly a hidden gem worth experiencing more than once.

Layla Abdelqader

I had an amazing stay at this hotel. The staff were incredibly friendly and helpful, and everything was spotless and well-organized. The food was delicious with plenty of variety, and the service was top-notch. Best of all, the hotel had everything I needed—restaurants, a spa, pool, gym, and even shops—so I never felt the need to leave. I only have one comment that the staff keeps asking for tips for everything they do for you. But above all it’s everything you need in one place! highly recommended!

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Black

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

janice leembruggen

All of the staff we met were friendly and helpful. Perhaps a few more staff members would have made for a better dining room and bar service as there just wasn't t enough staff to keep on top of everything. Fruit juice and food platters would empty and weren't replenished. I found the breakfast and lunch buffet to be adequate but ate out each evening as my 15 year old is a vegetarian so the choices available were quite limited. The sun loungers were comfortable and readily available. We weren't offered pool towels and I didn't notice anywhere around the pool for picking any up but as we took our own with us this wasn't a problem. Our room didn't appear to have any accessible electrical sockets, the only place available to plug in a hairdryer or straighteners was in the shaver socket in the bathroom which worked but I don't think that it was designed to accept a converter plug. I would have expected a socket by the mirror in the bedroom but none could be found. The location of the hotel was great for us and we felt safe in the area in the evenings. The hotel supermarket is well stocked and reasonably priced. If you're looking for good value for money rather than luxury this hotel is it.

George Kilpatrick

Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁

Andrew Lord

We felt for the price we paid the hotel was great value. The rooms were clean. Food was good and the restaurant was cleaned and mopped between meal times. The staff were friendly and helpful too. The only downsides are no air conditioning in the rooms or rest of the building. And no internet in the hotel apart from reception. You also have to pay the watch the TV but we weren't fussed about that. I see a lot of bad reviews but I just feel that people expect to pay cheap for a hotel and get a 5 star service and accommodation.

Kev K

Fantastic. Very friendly staff throughout the hotel. I particularly want to shout out Angelo and Naela who were both so friendly, hard working and always had a smile on their face and time to chat with us. The food at the dining buffet is perfectly fine. We stayed here a week and always had an appetising meal in the hotel. The pool is a bit cold. The lifts are a bit slow. But that would be nit picking. Loving it here.

Sophie Mccutcheon

Hotel was lovely, it was clean and the food was nice however there’s not all that many options especially for picky eaters but other than that great service, if your taking kids there’s no entertainment at all during the day or at night not much to do other than sit at the bar still a great experience though

Lesley Williamson

We spent a week here in June we had fab time rooms a bit dated but clean and spacious ,food was fine, we only paid 35 pound each for the week to be all inclusive so good value . The staff were lovely Angelo is a lovely man . I also used the hairdresser's in the foyer of the hotel ,omg she was amazing I had my shoulder length hair cut to my jaw loved it . Defo be back

Michael A. Rilstoft

Hello I am waiting for the Hotel Manager almost 2 hours now but nobody is here so that I have to contact you this way. As I explained to the receptionist Dawn yesterday, Mr. Charles had a stroke, subdural haemorrhagia and arrythmia so he has to remain hospitalized in Hospital Insular. His belongings are in his room number 801, including his laptop with access data for his travel insurance. He should originally be leaving the hotel today and I visited him and talked to his neurologist being a medical doctor myself who told me that he’s not being discharged in 2-3 weeks. Dawn told me to speak to the manager today at 11 am. You are not there. And Dawn says the travel insurance should take over. What she does not understand is that the access to his travel insurance is in his mobile phone and laptop in his room. She is a very incompetent and impolite person and it is not only me who could report that. I as a medical doctor know that a judge should be involved to get access to Mr.Charles’ room with the necessary documents for travel insurance. Mr. Charles has no family and no contact persons who could help him. So he has to get his laptop with the access codes to his travel insurance so that they can be informed and get active. Besides his luggage should be brought to the hospital and be stored there. Otherwise the hospital does not get paid for the treatment. Please involve the justice immediately and get contact to the neurological department t of Hospital Insular. By the way, something in my own sake: I am a motionswimmer and swim my rounds in the morning before everybody else so that I disturb no guest. I have to dip in the water latest at 9 am, so that I can grab my breakfast before 10 am. The poolboy was cleaning in the morning and didn’t get finished till 9:20. It’s your own rule that access to the pool is 9 am, but the poolboy started late and finished late and let me wait ca 40 minutes. This is not professional and not acceptable. The same person is in charge of repair work in your hotel and he closed the access from the lifts to the path to my room number 103, before even starting the renovation work. I just bought

4leaders 4leaders

I have been in this hotel for the few times, last vacation was 12/9 - 22/9. The rooms are older but nice and clean. The food is amazing. The hotel has amazing staff, my kids loved it because they were so kind to us. Special thanks to Dorjan in the main restaurant who was very polite and hardworking. The beach bar made the best cocktails and the staff were amazing and smiling, even though it was hot and they had a lot of guests. Our kids still remember them, especially Thomas and Sakhs and the others. The pizza on the beach is luxurious and the staff is amazing (George and his colleague). Thank you to Athina Daramara who is always very helpful. In conclusion, I want to say that the hotel needs renovation in some places (beach loungers, umbrellas and pool area), which is already planned, but the staff, beach, sea and food will make up for everything. The only possible negative I see is the distance from the airport. I love this place and will come back again.

Piotr Chłoń

I had a wonderful stay at this hotel and can truly recommend it to anyone looking for both relaxation and great service. The atmosphere was welcoming from the very first moment, and everything was well organized and comfortable. A special mention must go to the bar staff – Depsine and Babis. They were absolutely amazing! Always smiling, attentive, and ready to prepare the best drinks with a personal touch. Their friendly attitude and professionalism made evenings at the bar one of the highlights of my stay. Thanks to the whole team for making my holiday memorable – I will definitely come back!

Abigail Harper

During my stay at Mitsis Maris, I had the pleasure of dining at the American à la carte restaurant, and I can honestly say the food was a 10/10. Every dish was perfectly prepared, full of flavor, and beautifully presented. What made the experience truly unforgettable, though, was the service from our waiter, Dimitris. He goes above and beyond every single time, always a friendly face, incredibly attentive, and genuinely dedicated to making sure guests have the best possible experience. His warmth and professionalism really stood out and made our evenings at the restaurant extra special. A wonderful combination of amazing food and even better service, highly recommend!

Richard Robertsson

We are so happy with our stay at Mitsis Rodos Maris! So cozy hotel at an amazing beach. The staff are so friendly and nice, specially Angie that gave as a really good pilates workout and Sakis down at the beachbar gave us amazing service everyday. Elizaveta that worked in the hotel bar always greeted us with the biggest smile and the best service every evening. The hotel is beginning to feel a bit outdated but the staff makes the place amazing!

Elaine Mclaughlin

The hotel is outstanding, well cared for. The staff are amazing, especially the waiting staff with a friendly and attentive approach. The hotel dining facilities are excellent with beautiful and plentiful of freshly cooked food and fresh produce. And the waiting staff are a credit to the hotel. Great service from the bars with a varied menu of drinks. Our room was cleaned daily and the view across the sea was beautiful. Again, great house keeping!!!! Fridge full of drinks, restocked daily, coffee and tea facilities too. The hotel is situated near a shingle beach. Boat trips available. The swimming pool is clean and relaxing to lounge at with plentiful of loungers. There are lots of facilities to use including shops. The only minus for me is the transfer time to and from hotel. If you’re looking for a hotel based holiday then this is it. Excellent 👌

Nathan Scott

I don’t usually leave negative reviews, but I feel people need to know what to expect with Hotel Sunshine Rhodes. Greece itself was amazing, but the hotel experience was very disappointing and in no way worthy of the 4 stars it advertises. The buffet food was one of the biggest let-downs. It was repetitive, bland, and very difficult to put together a decent meal. Lunch and dinner were practically identical, and bizarrely, breakfast included things like sweetcorn and onion rings. Nothing had much flavour, and overall the dining experience felt like a chore rather than something to enjoy. The rooms were dated and poorly maintained. The hairdryer was next to useless, and housekeeping seemed inconsistent at best. The beds were extremely uncomfortable, as if they hadn’t been replaced in years, with only three old, lumpy pillows between us. Sleep was poor, and the air conditioning left us feeling unwell after using it through the night. The lift is another issue — it’s honestly the size of a small cleaners’ cupboard, making it a nightmare to get between floors, especially if you have luggage. The drinks menu was equally disappointing. Only a handful of cocktails were available, all tasting watered down and very similar to each other. Compared to other all-inclusive hotels we’ve stayed in, the variety and quality was severely lacking. To be fair, the staff were friendly and helpful when booking taxis and arranging little things, but unfortunately, this didn’t make up for the rest. The final straw was checkout day. We had a 9pm flight and were assured we could use the hotel’s facilities to shower before leaving. What we found was one filthy cubicle in an unclean toilet, with no hot water, no soap, and no basic hygiene. This was completely unacceptable and left a terrible final impression. Overall, I’m honestly fascinated that this hotel is still advertised as a 4-star property. With so many far better options in Rhodes, I would strongly recommend avoiding this hotel. Greece is beautiful and worth visiting, but if someone asked me strictly about my hotel experience, this is what I would have to say.

Vanda Munday

Decor worn but acceptable. Need to use double sheets on the beds as they only use singles and it's a pain. Rooms and outside are kept very clean though. Staff great, all friendly. Pools are great. Food passable, always hot,so that's a bonus.. A great week was had. Expensive to go into Rhodes town though, 18 Euros each way.

Louise

This is most definitely the worst hotel I ever stayed in the food was dreadful The drink selection was also awful no cold water through the day and the main bar opened at 10 so We had to queue for at least 10 minutes to get some ice !!! In the 10 days we stayed there we had one breakfast and a dinner there the rest of the time we dined out !! The first room we were putting in was so dated it had sick all up the wall holes in the bedding and the toilet didn’t work It was absolutely disgusting then got moved to another room which was a very standard but slightly more modern room The only one good thing about this hotel is the cleaners in the room were amazing !!! The pool and the beach was absolutely disgusting in the 10 days of us being there we see the pool being cleaned maybe twice !!! The surrounding area within hotel again was not really nice The only bonus that we as a family thanked our lucky stars was the outside of the hotel bars, restaurants and shops if that wasn’t there I believe we would’ve flown home It was that bad… happy to share just some of the pictures that I took

Alix Brunet (Malix)

We are a Family of 4 who stayed there for a week in mid August with rooms 453 and 455 This very obviously doesn't deserve a 4 stars rating (which we suspect to be either expired or fraudulently acquired). Upsides are the proximity to the beach & sea, and the pools; also the friendliness of the guest-facing staff and their good level of foreign languages Most other things are downsides; particularly the food which is either bland or plain disgusting even for the greek specialities apart from the fruits (but there are not many to chose from). It's very clear that they put the very cheapest items they could for everything; Including the drinks which are too sweet. For example, we checked a sample of food, and found that some would be illegal to sell in France. Closing hours are too early (pool closing at 18:00, every dinner's plates removed from 21:00, even deserts) The beach and sea never closes but there are also never been a single lifeguard at the beach in the whole week (they are at the pools). Also some sunbeds are broken and never repaired Appliances are old and dated. The bathroom doors, the fridge, and the A/C (at slow speed) can get noisy The neighborhood in itself is quite bad compared to what's in Rhodes; Rhodes city is at ~20m drive The quality of the guests varies. There are a few unmannered and dirty people. Some families so fat we witness for the first time they needed multiple sunbeds for each person There are planes flying above very often. You will hear around a few dozens a day (including night). There are not so inconvenient during the day but during the night, I believe it would be hard to sleep for some I am quite confident they are absolutely aware that most of the guests would never come back but don't care since Sunshine took their money already

Alena Peterková

Wonderful Stay – Exceptional Staff Care I stayed at this beautiful hotel and was truly impressed. The view of the sea is stunning, the food is both rich in variety and absolutely delicious — definitely top marks for the cuisine! What made the biggest impression on me, though, was the incredible care and kindness of the staff. I unfortunately suffered from heatstroke during my stay, and they looked after me so beautifully. A gentleman standing near the restaurant, probably part of the security team, fanned me with a hand fan for half an hour. The manager even called me personally in my room to check on how I was doing. I’m deeply grateful for their help and compassion. Thank you so much to the whole team!

Bartosz Kasztelan

We have booked 5 star holidays but as a result we received only 5 star room. As Sandy Villa was merged with much cheaper and worse sister Sandy Beach we were downgraded with overall service to official 4 stars but to be honest it can be evaluated as 3 stars maximum. Questions to the management- we will send official claim to the tour operator as well as this is very rude behaviour. 1. Why we were downgraded without our acceptance and approval? We have paid for 5 stars standard not only hotel accommodation? 2. Why you serve so awful food? It is tasteless and next to the pools it is even much worse - reminds street food. We were forced to eat outside…We have never encountered such low-quality food. We are not particularly picky eaters, but it is genuinely difficult to find anything edible in this restaurant. Everything is of the lowest quality and presented in a truly unappetizing way. 3. Drinks. Did anyone from you tried wine you serve? It is much better even in some discounts like Lidl. Where did you found it? 4. Token system is really annoying. Once you forget it from your room you have to go back…. 5. Top management go please and talk with your staff. You will realise how demotivated they are - you are destroying the image and soul of this place.

Thomas Button

This place has the potential to be amazing again—if they can address some of the current issues. We were sold a luxury, adults-only, all-inclusive experience for our honeymoon, but unfortunately, it didn’t quite live up to that promise. While we still made the most of our time together and had an amazing trip overall, several aspects fell short. The food was often over-salted and of inconsistent quality, with limited or no snack options available throughout the day. The Sandy Villas is closed. which was disappointing. Meaning we had to eat at sandy beach and the walk a short distance every day to the main family resort. Not Adults only. Our swim-up villa was lovely, but unfortunately pool was dirty and poorly maintained, we had to ask for it to be cleaned and for the lights to be turned on. The main pool was worse. It’s also clear that some staff are unhappy with the resort’s new direction—though I have to say, the majority of the team were truly fantastic and did their best to make our stay enjoyable. With a return to proper standards and attention to detail, this resort could be something special again.

Sabina Brusemini

We are currently staying in an all inclusive holiday (jet2.com) in Sandy Villas (9 nights). The room is spacious, providing direct access to a quiet pool. The facilities in general are great, staff friendly and helpful, but we had severe food poisoning. The resort caters for 1,500-2,000 people snd serves buffet lunch/dinner. Given the severity of food poisoning we were confined to our room for 3 days. This resort has full potential but they need to sort out food hygiene standards for good. Other guests we spoke to also were affected by food poisoning so it’s a common pattern.

Costina B

Lovely location, amazing beach.Clean and spacious rooms.Great entertainment team around the pools. Lovely service at a la carte Italian restaurant- thanks to Nadia and the rest of the staff for a lovely dinner experience

Helena

I sent an inquiry via email two weeks ago and still haven't received a response! This is supposed to be a five-star hotel? Unbelievable! It seems the hotel doesn't depend on guests. 0 ⭐️

E N

I stayed at the AluaSun Resort for a week. Overall, it was a good experience for the price, but there’s definitely room for improvement. The front desk is always busy, and guests often have to queue for quite a while because there isn’t enough staff. On the other hand, the restaurant staff work incredibly hard and deserve recognition for their effort. My room was also always clean, which I appreciated. A big shoutout to Antonio, who went above and beyond to help me with directions and did his best to contact the trip agency after Karin, the manager, gave me the wrong time information. His professionalism really stood out. One serious concern: the lifeguards should sit in a more visible spot. One day, a child was drowning, and I had to jump into the water because the lifeguards, sitting in a hidden corner, didn’t notice. I hope the parents reported this incident to reception. There’s also supposed to be a free shuttle bus, but it didn’t show up on several occasions. Even after two days, the manager still couldn’t explain what happened — her customer service could really use improvement. All in all, the resort offers decent value for money, but with better staffing, clearer communication, and stronger safety awareness, it could be much better.

Gemma Stevens

This was a great value for money stay. Staff were very friendly and enthusiastic constantly! The evening entertainment was great and the room was lovely. The food was OK (but still fine for how cheap the stay was). I wasn't a fan of how late dinner starts (7:15pm) and how the last coach leaves for the town/beach at 7:30, meaning it was hard to fit dinner in if you plan to spend an evening in Torremolinos. The surrounding areas were not very walkable as the hotel is next to busy main roads. The coaches were reliable and regular though. All in all, this was a great holiday and I would definitely recommend it if you're on a budget

Katie WildVenus

We came here for a last minute holiday for a week with our 3 year old and returned home a few weeks ago. The hotel itself is lovely, quite big and was busy when we was there. The rooms are clean and have everything you need.. you can ask for kettle iron etc if you need one. The cleaners are very friendly and clean the room well with fresh towels every day. The pool is lovely a warm and my little boy loved the pool with steps going into it. The slides however are a bit of a hazard in my option, smaller children even with me going down it with him he went flying and ended up with a bruised back, so be wary. The food is average, some nights were good if they had a theme, for example there was a sushi night and Spanish theme- paella etc which was okay but it gets very busy and there is a Que for tables for breakfast if you don’t get down early enough. Staff are so friendly and welcoming and everything we asked for was no trouble at all. You also have to Que for the pools but there are plenty of sun beds available. Entertainment at night was really good! My son loved the disco and even the adult entertainment too. You need a token from reception for a euro a glass for drinks and have to remember to take glasses back or you lose it, I kept forgetting first few nights which is annoying and Drinks are pricy if you are not all inclusive but the bar staff arnt shy with the measurements.. vodka etc. the bus to the town and beach takes 5 mins and is lovely and air coned, you get a time table telling you bus times on arrival. To walk in takes around 25 mins and isn’t a bad walk. There is an aldi and Lidl 10 mins away and also a nice tapas restaurant the other way about 10 mins walk which we ate at and was amazing food. overall we did have a lovely holiday!

Kim Bickel

This was our second ever family holiday and what can I say other than it most definitely should be a 5 star hotel not a 4. The staff are incredible Valentina was the most kindest towards my son and may is always feel welcome ans happy she went above and beyond everyday we saw her. Than there was David at the bar and a other guy who unfortunately we didn’t get his name he was Russian however both were amazing always smiling and very helpful. The pools were always clean and the area tidy the hotel was spotless everywhere. We had the junior room which was huge and extremely clean. The food was always amazing too there was different cultures daily which is fantastic and for the picky children there was always chips and chicken nuggets. The front desk staff are always helpful and polite. Great location to so many different things the beach itself was beautiful. We loved it so much we are returning next year for a longer stay.

Chloe Wilkinson

Rooms was clean and tidy could not say a bad word about them. The maids were amazing came in every day and changed bed and changed towels/toilet paper. The staff was so helpful any problems or any questions they would solve it straight away. The food was okay just your normal expected food for the money you paid for the holiday. A new theme was every night in the restaurant so they changed the food every night I had a really good holiday would recommend it and come back again xx

Andrea Jones

Looks nice from the outside but well dated inside. Rooms spacious but so out dated and in serious need of makeover beds very uncomfortable . Staff on reception not interested in helping you. Pool area was shocking. Diving board had the green covering peeling away. Same as the bridge to cross over. very weird high blue steps tiles missing in pool sand and other rubbish also in pool. Actual Pool bar in the pool closed but other bar was open. Poor service on all inclusive staff were like they didnt want to be their as it said you could have cocktails by Pool but they only served us once with them. Most of coverage at top of where u could sunbath was ripped or there was none at all. And what a rip off to have to pay for grey beds and umbrellas the only good thing was the gym. The restaurant food was terrible not worth an all inclusive price. Thank god for the onsite spar shop

Caroline Kennedy

Just back from a week's holiday at this hotel and never again ( too much hassle to move hotels). Rooms weren't cleaned properly, hairs on bed sheets, stains on pillow cases and towels, toothpaste marks and hairs in sink, stains on mirrors and walls, sockets didn't look safe enough to use. Rooms are very outdated. Was going down stairs to complain and met a cleaner who said she would sort it. She kept blaming everything on the laundry and cleaned our mirrors and sinks with one of our hand towels!!! Staff at reception are like robots programmed to say " sorry and I'll report the issue" who they report to would love to know!!! Pool area is an accident waiting to happen. Cracked and broken tiles, ladder in pool extremely loose, carpet area for diving into pool loose and crumpled up so very easy to trip. You have to pay for grey loungers at pool ffs!!!! Like seriously!!! And the staff make sure you do pay!!!! Bought 2 bottles of water at pool.bar and went back up to get another drink and ice for the water and was refused the ice!!! I even offered the barman €2 for 1 ice cube and he still refused!!! Went to the robots at reception and said they would report my complaint and that I could get ice in main bar and take to pool. Went to main bar and was told I would have to pay €1.50 for a glass of ice!!!!!! This hotel has great potential but is lacking a bit of tlc. The staff seem very used to complaints and get paid so why should they care. When checking out the man at reception took.my key and walked back into the back office before i could even tell him what i thought of my experience in this so called 5 star hotel. Shame on love holidays for recommending this hotel and shame on the owner of this hotel. Does the owner or manager not read these reviews or care?

amps187

Honest review here. Hotel is shockingly bad. The rooms look like they haven’t been decorated since the 50’s, the food looks like slop in the buffet area, my room was dirtier when the cleaner left, somehow nail clippings were all over my floor after she washed it (I never clipped my nails) If you like an early wake up call here is perfect for you, the cleaners will start a deep clean of an empty room at 6:45am……sounds like they’re dragging the furniture around the room for 2hrs. This happened 3 times, once above us and once on either side of us. The pool area has very little sunbeds for the size of the hotel. There is however ones you can rent. Only cash payments at the pool area (great way to dodge the tax man) who brings cash to a swimming pool..?? The rooms look nothing like the photos online so prepare yourself for disappointment. Self catering room, knobs missing from oven, numbers missing from hob, dishes from the 50’s, cutlery looks like it was used to dig a tunnel out of prison, blankets look like you took them with you from said prison. It’s not too late to book somewhere else and save yourself the agony of dealing with this mess of a hotel. One, maybe 2 star hotel at best. I’ve stayed in a 2 star hotel in Marrakesh that was better than here…..if you know Morocco, you know what I mean The A/C is probably the only good thing about this hotel, room is nice and cold

Jemma Pye

NEVER EVER coming again! Booked all inclusive you get one tiny section of food each day. All inclusive drinks are just soft drinks, lager, wine and local Vodka, gin and rum. They have a crepe and waffle bar, but dont actually server them 😏Worst part is there are cockroaches in the corridors and rooms i got bit off one in the night- pic posted for proof!! Air con didnt work i had to tell them and when someone come to fix it my son had gone up to the room and got told to get out and he shouldn't be in there! I made it clear i was not happy of someone speaking to my son like that. Definitely wouldn't recommend this place unless you dont care where you sleep or what infests you!

Sarah

I had seen the reviews online after booking and hoped they were wrong. This was one of the worst places I have ever stayed. I can deal with outdated rooms but on arrival we were greeted by a rude receptionist, on the way to our room which was on the same level of the reception, we were greeted by a huge cockroach outside the door. The rooms, though outdated, were dirty (holes in the curtains, stains on the beds, parts missing out of tiles) and smelt of curry for some reason which never left. I complained about the cockroach and reception sent the cleaner to spray our room. This made no difference as on day two we returned to our room to have an infestation of cockroaches in the bathroom and room and on further inspection of our room we found them in the makeup table drawer and the drawer in the beside locker beside my pillow. I complained and we received a new room which, though it had no cockroaches, it had ants and a toilet that barely flushed. We had many family members staying in the hotel and every room had similar problems. The pool wise fine to begin with until we came to the realisation that the hotel did not clean it once in the full week that we were there. There was dirty water around the pool that was never swept or cleaned. Eventually we noticed that certain parts of the pool smelt of sewage or else it was coming from the drains at the edge of the pool. On day one as we sat by the pool bar we witnessed an altercation where the staff were confronted for handing out fake bank notes. Overall the only good thing I can say about this hotel is that they let me change rooms. Other than that I would avoid this place like the plague. If I could give it 0 stars I would. It is very rare that I have an experience as bad as I did here.

Peter Smith

Hotel was a little tired but acceptable. The most important things: the air conditioning was excellent and the food was superb, most of the staff were very friendly especially alex behind the bar ( a genuinely nice fella who always smiled and would go above and beyond.) Clean and tidy with very good facilities. Would recomend.

Cyril L

Relatively bad experience at this hotel. It is aging and not worth the price. The room looked like from the 90s. If it was clean it would be ok… but there were stains on the towels and in the bathroom, and we also had ants invasion on day 2 despite not leaving food outside. The only positive is the location, not far from the sea and city centre. And also the small cooking area in the room can be useful. Not able to try the swimming pool as it is closing early (6pm), not practical when you spend the day visiting outside.

Charley Morgan

Was pleasantly surprised at just how nice this hotel was! It’s a HUGE complex. The room was very dated and tired looking but they are in the process of being updated. Pool was lovely but there aren’t enough parasols, maybe about 12 between 200+ sun loungers! All inclusive food was very good, we hadn’t expected it to be as good as it was, and had budgeted to eat out several times, but it was hard to justify spending to eat out when it was very good, the carvery meat every evening was great, although I did notice the vegetarian selection was minimal. Gym is really not much use unless you’re wanting to do a bit of cardio. Staff very friendly and helpful. Lots of friendly cats, I ended up feeding 🤭 All in all it was an enjoyable stay, and would definitely return here if we come back to Paphos

Marie Edwards

Absolutely loved staying here, yes rooms are a little dated put they are large and very spacious and clean and they give you more of a cyprus feeling which I like. Food is fantastic something for everyone and the cooked meats are so tender.10mins from beach. We will be booking here next year

Katerina Christou

An amazing hotel with wonderful and tasty food, pleasant and polite staff, especially Mrs Tasoula who daily made fresh pasta always with a smile. It was spotlessly clean in all areas with daily room cleaning, two large equally clean pools and daily pool activities and sports. We will definitely visit again!!!

Richard Smith

My Wife and I have just returned from a 10 night trip to Agadir for our first time. We have nothing but good to say. The room was spacious, modern with fridge safe smart tv, shower room with powerful hot shower and all facilities you would hope for. The room was cleaned daily and the whole hotel was spotlessly clean. Towels were changed daily and bedding when required. You could pretty much get food all day from 7am breakfast. A good range of fruits,cereals,breads and the chef would prepare omelette or eggs of your choice. Fruit juices and lovely Moroccan mint tea plus choice of other teas and coffee. Lunch was a huge variety of foods all beautifully cooked and nice and hot in the serving turines. Once again chef would be cooking fresh sardines on the bbq or a variety of meals. Totally spoiled for choice with desserts from homemade cakes, biscuits, ice cream or fruits. Evening meal was usually themed ie Moroccan night with a variety of tajines and flavoured rice. Fish day consisted of beautiful king prawns cooked on the bbq and a choice of other local fish. The soup was served at evening meal and always piping hot. One of the things that made the holiday for us was the animation team. They work so hard and always keep a smile on their faces. During the day they have poolside activities getting the willing to join in with Zumba water aerobics and dance classes. Great fun and then in the evenings a show in the theatre. So professional with staff members joining in with staff from South America for the Salsa night. I would like to say we had a favourite show nigjt but they were all brilliant. Once the show was finished a nightcap at the poolside bar which closed at midnight and if you want another drink you can go to the bar near reception until 1am. Moroccan day consisted of dressing up and Moroccan dance lessons. We also went to Moroccan cooking glass where we were taught how to make a chicked tagine. Very interesting and mad fun by Omar. When it was cooked we all got to sample the delicious tagine. Reception staff were polite and helpful and money exchange was available but a better rate achievable 5 minutes walk to the money exchange. Located directly on the beach promenade outdoor earing was available which was lovely in the mornings watching agadir wake up. The beach was kept spotlessly clean by the beach attendanbyplenty of beds

Lucy Donald

Great hotel for the price. Good location for social aspect and access to the cable car and beach. Separate toilet to bathroom. Very generous room sizes. Easy access everywhere. Food was high quality and a general mix of choices. Great bar - with both alcoholic and non alcoholic drinks.

Sam

If I could give 10 stars I would 😊 Experienced travellers. Everything was perfect and so much more. From arrival to sad departure the staff are amazing. The food was so varied, BBQ, a full beef rib, fried local fish, and the fresh fruit and salad was even different every day. Entertainment…these guys have their own theatre with cabaret every night! Yoga, aqua aerobics…. these guys never stop. We’ve never gone to the same place twice but 100% we will go back.

Vincent Bizeul

Excellent hotel with a private beach right in front. The staff are kind and helpful, the service is attentive and quick, and the dishes are varied and delicious, following the principle of daily themes to enjoy different cultures and of course, above all, the local cuisine. The vendors inside the hotel grounds and outside are friendly, polite, and do not insist if you decline. We will return to Morocco after this pleasant experience.

Veronika Gzivnova

*Room: When we arrived, we were given a room with a sea view for the first night, although we had booked a standard room. The reason was the nearby disco, which plays loud music until early morning. The next day, we were moved to a room with a pool view, and that's when we truly understood the noise level. There was loud music playing all day, not just in the evening. *Cleanliness: The room was generally clean and towels were changed daily. However, on a few occasions, one of the bath towels was missing and we had to request it from the staff. *Food: The food was tasty and varied. Each evening featured a different cuisine (e.g. Moroccan, Latin, etc.). However, during breakfast, there were often long queues for eggs or omelettes, which required some patience. *Spa: The spa was not included in the all-inclusive package. We booked a 2-hour Berber massage for €30. Out of the total time, about 15 minutes were just quiet relaxation, and the massage itself felt more like gentle stroking than a proper massage. We tried it twice – the first session was slightly better, but still quite weak overall. *Location: The location of the hotel was excellent – many interesting places and attractions were within walking distance, which made exploring the area very easy and enjoyable. *Beach: The hotel has a private beach, which was clean and well maintained. Beach towels were provided free of charge.

Boutaina Taief

We had an amazing experience at this hotel from the moment we arrived! The place is beautiful, clean, and very comfortable, but what truly made our stay exceptional was the warm and professional service. A special thank you to Zak, the public relations agent who welcomed us with such kindness and care. We arrived right after the buffet had closed, and he went out of his way to make sure we didn’t leave hungry he personally arranged a fruit basket for us, knowing that I was pregnant and craving a snack. That small gesture meant so much and showed how attentive and thoughtful he is toward guests. Throughout our stay, Zak was incredibly professional, helpful, and always made sure everything was perfect for us. It’s rare to meet someone so dedicated and genuine in hospitality. Thanks to him, we felt truly taken care of and at home. We’ll definitely come back and highly recommend this hotel to anyone visiting!

Photo Famillebelo

Special Thanks to the Housekeeping Team at Pickalbatros Hotel I would like to express my sincere gratitude and appreciation to the housekeeping team for their dedication, cooperation, warm welcome, and kind attitude. Youssef, the young man who works the night shift (we were in room 3214), provided us with everything we needed during our two nights with kindness and professionalism. I needed an extra single bed for my little child, and Youssef immediately fulfilled my request, bringing one of the best-quality beds complete with all its accessories — all with a smile and a warm welcome, even though it was 2 a.m.! Throughout my stay, Youssef was always available and ready to help with anything we needed, always with the same positive attitude. Honestly, his behavior alone made me feel that Pickalbatros Hotel is the best place on earth. I will definitely come back again next time. Thank you once again to the amazing hotel stuff Many thanks to Najwa and Yassine for their kindness and great cooperation. They provided us with everything we needed, and Najwa took special care to keep our rooms perfectly clean and beautifully arranged with great dedication and sincerity. Yassine and Najwa truly offer the best housekeeping service ever — their warm welcome, generosity, and friendly attitude touched my heart. Najwa and Yassine, I will definitely come back at the first opportunity, because you both feel like family to us. 🌷

Samantha Gazan

The animation team at Pickalbatros Aqua Fun Hotel made our stay unforgettable! From morning activities to evening shows, they brought so much energy, fun, and positivity every single day. They were always friendly, approachable, and made sure guests of all ages felt included. The kids loved the games and mini disco, while the adults had a great time with the sports, pool activities, and entertainment. What really stood out was how genuine and hardworking the team was — they weren’t just doing a job, they truly cared about creating a great experience. Their creativity, sense of humor, and enthusiasm made the atmosphere at the hotel so lively. A huge thank you to the whole animation crew for making our holiday so special. We’ll definitely come back, and the animation team will be one of the biggest reasons why!

Latischa Ottjes

The animation team at Hotel Pickalbatros Marrakech made our stay truly unforgettable! From morning activities by the pool to the fun evening shows, they kept the energy high and everyone smiling. They are not only talented and professional but also warm, friendly, and genuinely caring with both adults and children. What impressed me most was how they managed to include everyone—whether you wanted to join in a game, dance, or simply enjoy the entertainment from the sidelines. The kids’ activities were especially well thought out, giving parents a chance to relax while the little ones had the time of their lives. Every single member of the team brought their own unique spark, and together they created such a lively and welcoming atmosphere. They truly went above and beyond to make sure every guest felt special.

Julian I

Great hotel! The staff are super friendly and go above and beyond to cater to every need. The property is very clean and feels safe, making it easy to relax and enjoy. The pool area is perfect for unwinding, and the gym is spacious and well equipped. The only downside is that the “spa” is essentially just an indoor pool with a couple of hot tubs. That being said, I would definitely stay again!!

Muna Nagi

The hotel makes a great first impression – the exterior, lobby, and grounds are clean and well-maintained. After a long 12-hour journey, we arrived around 1am, it was nice to be offered something to eat at that time however we arrived to a room with poor AC, a clogged bathtub, and a faulty door lock. It took multiple visits to reception the next day to get a room change. The new room was better, but both rooms showed signs of wear and tear. The biggest issue throughout our stay was the inadequate AC – old systems made it hard to sleep comfortably. We also experienced ants, faulty lighting, dusty wardrobe shelves, and patchy WiFi. Pillows did not smell fresh and cushions had an unpleasant smell, they need a wash. Another downside was the cleanliness of the douches in our bathrooms – most had a green residue from not being washed thoroughly, while the douches in communal areas were spotless and shiny. Food-wise, the all-inclusive buffet offers variety, but after 13 nights it became repetitive. It would benefit from more diverse and flavorful options like Indian, Chinese, or Mexican dishes. Drinks options were good (non-alcoholic), delicious pina-coladas. Restaurant staff, chefs and waiters were lovely and accommodating. The animation team (especially Chico and Ramos) were fantastic, providing great activities for both kids and adults, though the evening program could be more streamlined as there are long waits between the kids and adults entertainment. The pool and beach facilities were clean and convenient though you do have to wake up very early to reserve a bed. Sometimes there is a wait for the lifts which are very small and only hold 6 people at a time. The spa experience was underwhelming – the space lacked ambiance and upkeep, no candles, the massage bed looked down onto rusty screws, relaxing music kept cutting, though the massage itself was okay. You have to pay to use the Jacuzzi, which was freezing cold! Not enjoyable at all, when I addressed this with the spa receptionist she made excuses that during hot weather they keep it cold even though it was not a hot day. I even advised her others had complained of the same. She asked when I was leaving and when I replied the next day that was the end of the conversation. So a real lack of wanting to put things right demonstrated. Spa was a real disappointment. Overall, this is not a true 5-star hotel, but is considered by locals as thee best hotel in Mahdia. It’s good for families and couples, we would come back but we’d recommend a shorter stay and now we have lowered our expectations of the place, it may be more enjoyable next time.

Magdalena Aleksić

The hotel is great, we are very satisfied. We stayed for 11 days in July. First we got very large room on the fifth floor but we change it because it was loud (central ac) than we got on the first floor and it was very nice and quiet. Great stuff, great people, very friendly and helpful. The food was excellent. The entertainment was great, specially yoga guy and Maya from mini club. She is great with kids. Our daughter loved going to the mini club and disco. The beach is beautiful and the sea also with a lot of shells. We highly recommended this hotel.

Agnieszka Okoń

We recently stayed at this hotel and overall had a very good experience, although there are a few areas that could be improved. Pros: •Beautiful and well-kept hotel grounds with lush greenery. • Brand new, comfortable sunbeds by the pool. • Clean and well-maintained swimming pools. • Delicious food with surprising touches like homemade fries and freshly baked croissants for breakfast. • High-quality desserts, far above the usual all-inclusive standard (no cheap cream-and-gelatin combinations, but real, tasty ingredients). • Well-stocked shops on-site, very convenient. • Friendly and helpful hotel staff, always willing to assist with a smile. Cons: • The beach was disappointing: dirty, poorly maintained, and with much worse sunbeds compared to the hotel grounds. There are about 3-4 sunbeds for 1 beach umbrella which take all the free space on the beach. If you want to get 1 sunbed you will have a stranger „neighbour” 20 cm next to you. • Too few elevators for such a large hotel, leading to long waits.

Deepak Jain

This hotel was quite a unique experience. The staff at the checking were a little bit rigid, with the exception of the bellboys , who were very decent. The animation team were great and very engaging with all of the guests. Very fun ,very decent crowd. The room were very neat and clean. The housekeeping staff were also great and lovely. Again the alcohol was terrible, all local produce included, no decent alcohol was in the all-inclusive. With the exception of Kingston gin everything else was .... Just ok. Some of the waiters were very very nice. Son of the bar staff were very weird and arrogant. Water in this place again was an issue. The gym was terrible, completely dated , machines creaking. No water for anyone who wants to work out. The restaurant.... The same food was repeated almost every day, would not say it was five star quality with the exception of the pasta stand. The fresh grilled food was decent. The waiters and the service staff were decent. One exception was the fresh fruits, I normally eat a handful of dates every morning, one serving the dates will completely infested with dead insects.... When I brought this to the attention of the staff they shrugged their shoulders and said sorry better luck next time. Don't expect this from a five star.... Therefore I would give this place more of a four-star rating.

Inês Marques

We spent a wonderful 7 days at this hotel. Everyone is very welcoming, and the animation team is always attentive to our well-being and making sure we stay entertained with plenty of activities. On top of that, the cleanliness is impressive and far better than I expected. It was a truly lovely holiday!

Carole Crudgington

This is a large, clean, stylish and modern hotel, but is lacking in the personal touches customers would expect, with this star rating. The weather the second week in May was unseasonably cool, and the hotel was cold. It was often difficult to find staff for service in the bars, especially around the pool areas. It lacks atmosphere and friendliness.

Lodge Taiho

Nice hotel, but it surprised me that a five-star hotel has no complimentary water, coffee or tea??? We even have to “borrow” the water cooker! The comforting points are personnel: great staff at reception and restaurant! The buffet breakfast and dinner are at average level... not to compare with other five-star hotel we’ve stayed!

Culinary Connoisseur

One of the best experiences in Spain. Incredible service by Bernhard (10 star), he really cared to make sure we are happy I thought he was the manager from how hospitable. Hotel is not bad (building is old and they have tried to modernize it, rooms and building a 3 star but the breakfast makes up for everything. Especially when you are on a long drive ahead. Pool area is amazing almost like a Vegas style beach with lots of space and cabanas. I gave this place a 5 star review because the price of the night stay of 68 euros wouldn't even cover the price of the breakfast in most places. So the value is amazing. Would highly recommend it as a 5 day escape from everything and anything.

Edward Agius

Very long check in process Asked to sign a doc re Data Protection but the doc was all in Spanish with no English translation Checked in at 6pm and receptionist had to go and check if the room was ready. No porter Rooms are not 5 star level No tea/coffee making facilities in room. In a 5 star hotel this is a given One elevator out of order for 3 days Breakfast is good although not a large number of items. Spa very nice and organised. Outdoor pool very nice, quiet and relaxed Nice gardens

Anna Young

We stayed in this hotel 3 nights, beautiful hotel and surroundings. Rooms were very clean and up to a high standard, staff were very friendly and helpful, spoke very good English as well. Hotel is up on the hill so it was a bit of an issue going there and back to town/beach but we got used to it, car would be a good option there. It was about 10 minute walk to the beach and promenade. The pool near the hotel was very clean and big enough. Excellent place to stay.

Diane Axford

Great little hotel if your just after a chill for a week, such a shame the water park was closed as not a lot around, pay a tax once you check in which was not explained in the holiday booking. The complementary bus to the beach is fine but nothing much when you get there, have to pay 18 euros for 2 sunbeds all other all inclusive hotels, usually dont charge, there's a bus into Mahon which is a lovely place, boat trip was enjoyable. Food was nice and plenty of it, just not warm enough. Entertainment very loud, but stops about 10.30 so not a problem Like I said if your looking for a chilled week then fine. Location is in the middle of nowhere, best to use the bus. Enjoyable week though couldnt of done 2, hotel definitely needs a face-lift as a little dated. Wouldn't say it was 4 star more like 3

Lizet Costescu

We just had the most incredible stay at this all-inclusive hotel! The staff were absolutely fantastic - friendly, attentive, and made me feel like royalty. The food was top-notch, with a huge variety of options to suit every taste. My room was spotless and comfortable. But what really made my stay stand out was the exceptional leadership of the Director, Mrs Silvia Spranceana. They went above and beyond to ensure that every guest had an unforgettable experience, and their passion for delivering exceptional service was evident in every detail. From the moment I arrived to the moment I left, everything ran smoothly and efficiently, and I felt truly pampered. I would highly recommend this hotel to anyone looking for a stress-free, all-inclusive break. The value for money was outstanding, and I couldn't wait to relax and enjoy myself. Thanks to Mrs Silvia and the entire team for an unforgettable stay - we’ll be back!

Kiera Westpfel

Unreal holiday, every meal we had was our new favourite. The staff were welcoming and helpful. Our room got an upgrade on arrival. The gym kept cool which was perfect for us. It was a shame the water park wasn’t running but we had plenty to do with local beaches, shops and walking to the town.

Nicola Hewitt

I cannot fault our holiday here. Myself and my son had a fantastic time. The hotel and rooms were super clean. The food was great and the staff, every single member, we're fabulous 👌 the entertainment was really good too. I would definitely go back ! Thankyou!

Carol Hague

I cannot say enough about my experience here . The staff were fabulous and the hotel was spotless . I want to say Ty to Badou and Noella and all the entertainment staff who were not only so sweet and good but also made everyone feel special and very happy ☺️. All the entertainment staff were amazing Ty Plus Ty Justina from Argentina who was always smiling behind that bar and went out of her way for everyone. The food was fantastic and the room was always clean and fresh with very clean linen and towels everyday so Ty to the cleaning staff. I've just got back and it was one amazing week Ty to everyone working for making my families holiday fantastic 😊 ♥️

Nada R.

Very nice hotel on top of the hill, why the nights are particularly pleasant. Rooms are fine, but bathrooms need to be updated, actually to remove the shower curtains and put regular cabins instead. Loved the pool area and the fact that there are beds at all times. You do not need to fight for them. Food is great, portions generous. Balcony area is also comfortable and big enough, ours had a beautiful view of the sea.

Dave Pow

Food was horrendous if it wasn’t cold it was bland tasteless file ridden they served bones as beef one night with gristle hanging off it fried eggs cold scrambled eggs and bell peppers? Soup was water with noodles in the bottom of it Chicken when cooked was ok but dry cold chips were warmed from meal to meal bread was hard n dry good for toast one couple who went on the first day said the had the trots the next day then they stopped food from being ordered from the pool bar as nobody was going into the dinning room the running joke between us was anyone going for toast staff were great rooms kept clean but not enough space to put clothes on or in big generator outside our balcony kept us up Transfer bus dolphins made us fight busy traffic to get to him on our way home the elderly couple we were with struggled to get over when he could of pulled into for us like the German bus did 10 mins earlier

Cansın Ç.

The hotel was quiet and peaceful, surrounded by pine trees. I was especially happy that there were hardly any mosquitoes or bugs, something I really appreciated. But the ants are unforgiving if you leave crumbs. The rooms were clean and serviced daily. Despite the furnishings weren’t brand new, everything was in good condition and the air conditioning worked well. Even though we visited during a hot period, the nights were pleasantly cool. My daughter and I had a great time at the water park, such a fun bonus! The pool was clean and we didn’t face any issues there either. We only had breakfast and went into town for dinner, which worked out well since the location was convenient. There was an area right outside the hotel that the staff showed us and we didn't have to look for a parking space. If I visit Halkidiki again, I’d definitely consider staying here again. That’s what matters most.

RealReview22

2 STAR AT BEST. I would strongly recommend reading all the negative reviews before booking. Greece is beautiful, but staying here definitely was the worst part of my trip. I was nervous sleeping in the room because there was no latch or dead bolt for safety. The room reminded me of something out of a scary movie and the only thing that was cheap about it was the amenities and furnishings. I don't know who rated this hotel but definitely no way it is 4 star by any standards.

Sharon Day

Absolutely loved it here,beautiful place to visit. The hotel was very clean and tidy,can't fault it. The food was amazing. The drinks at the bar were a bit disappointing,as we were all inclusive. Our bedroom was a bit out dated needs a revamp. The air conditioning was poor,Had a lovely balcony looked on to the pool. The pool was lovely and always beds available. The manager of the restaurant (kamil)was very pleasant and helpful always made sure we had a seat. I would definitely recommend this hotel and would visit again.