February Half Term Holidays

Merris Williamson

I really wish I could give this place more stars, the staff were very good, however the resort is in need of TLC. Our room was clean, but there was a couple of drawer fronts not on properly, the wood of the doors looked like it was rotten at the bottom and the balcony sliding door did not want to stay on the rail. That said the room was a generous size with a separate sleeping area, all the bedding was clean and comfortable. The facilities in the room was bare minimum however it was an all-inclusive holiday so I did not even attempt to use them. The food in the restaurant was nothing fancy, but there was plenty of it and something for everyone. There was a chicken paella dish that was particularly tasty and tempted me for seconds. Nothing wrong at all for the main pool area however I did overhear someone say the kids pool was horrific, I was not tempted to go and see for myself. There was entertainment every day and evening, I was just gutted that I missed the bingo on the Monday, not the fault of the resort, the entertainment host was very good at getting people involved in the events. When I booked this resort it was the cheapest all-inclusive deal at the time, for the price I paid it was what I was expecting, it was advertised as a 3 star, and overall this is probably an accurate reflection.

Chris Williams

My partner and I stayed here for a week in the middle of April. Overall I'd say the hotel was okay for the money we paid. Our room was rather sparse and definitely needed a refresh. No Aircon and the ceiling fan in the living room/kitchen area had a hole in the ceiling behind it so we were reluctant to turn it on out of fear it would fly off and decapitate one of us. There were also only two electrical sockets in the entire apartment, neither of which were in the bedroom. We had heard lots of reports of guests rooms being broken into during their stay. Luckily that didn't happen to us but it did put us on our guard, especially after finding out the hotel was also home to full time residents, not strictly hotel guests. Staff were helpful and friendly, and the food was tasty. My only criticism about the food was that it was a little repetitive, especially breakfast and there wasn't a huge range to choose from. During peak times food was eaten quickly and not replenished at the same rate so you'd often have to wait. While I can't say I'd recommend the hotel, it wasn't an awful experience for us personally, but I certainly wouldn't be in a rush to go back.

Chloe Gillan

Rooms are nothing like the photos. The shower head must never get cleaned. The food in the restaurant was tolerable. Sometimes the service was very good from the staff and bar staff but other times it felt like you just were not wanted. The guy who did the entertainment throughout the day and at night was amazing he is the only thing about the place that was good.

Michael Grainger

We booked this place as we were looking for a cheap all inclusive deal and it was one of the cheapest we could find. Shortly after booking, I read some more reviews and if I’m honest, I was dreading the holiday as it sounded like the holiday from hell. Arriving on the bus from the hotel furthered my doubts, first impressions were not great at all - the hotel sign is faded and peeling, the hotel itself looks like it’s dropping to bits from the outside and the reception was a bit tatty round the edges and looked like when I’d been on holiday in the 90s as a kid. After letting myself into the room, I was equally unimpressed, partly because of my expectations and what I had seen on my way there. The room was a large expanse of open space, loose old tiles, worn out doors, a twin bed instead of a double and lots of worn out and falling apart trim etc. However, think about what you paid and what you’re getting; either the flights must be free, the room must be free, or the food and drinks must be free because you couldn’t get what you get for the price you pay. The beds are actually really comfy, yes the rooms a bit worn out but does it matter? The drinks and food are decent, yes there’s not much variety, but you’re getting fed three meals a day with as much to drink as you want. You’re getting flown here from the UK (or other destination of your choice), with a transfer from the airport included. All in all, I probably won’t return and I probably wouldn’t recommend the place to friends and family, but if you’ve booked a super cheap all inclusive break in the sun, you’re now reading the reviews and wonder what you’ve let yourself in for then don’t worry and just go for it - the worst reviews must be from people who just love a whinge and think they are classier than they actually are, because you could do far, far worse than this place. P.S. you spent so little on the holiday you can afford to go out a couple of times, so pop down to Lizzie’s Bistro down the road for a great meal or drinks if you want a break from the buffet and paper cups

Paige Lane

Stayed here for seven days. 12/06/2025-19/06/2025. We went all inclusive however other than breakfast the main food served was fish which neither of us eat so we ate out most nights and the drinks that we did drink were not included in the all inclusive so we still ended up buying coffee. There was no kettle provided in the rooms, if you wanted the tv remote then it was €20 otherwise you have no tv, it’s €150 to replace a lost key and also a broken wristband. Only one pool at this hotel which was really busy so again, we went out daily exploring. The location of the hotel itself is about a 20 minute drive to the main beaches as the ones close were all rock and could be quite dangerous due to the tides crashing into the rocks. The wind in this area is absolutely ridiculous day and night, although the sun was out the wind made it feel really cold and you’re also directly underneath the flight path so you can see and hear the planes coming into land and it’s rather loud. The hotel is cleaned daily, we did have a lot of ants on our balcony however I only saw one cockroach while here compared to last las americas where they were everywhere. The hotel doesn’t provide parking so it’s a nightmare to find a spot daily as there aren’t a lot out on the streets so just be aware of you decide to rent a car as we did.

Jasmine Nicole

Nice hotel with some positive aspects, but definitely not 4 star standard. Positives include clean modern rooms with lots of space, and the majority of staff are helpful and friendly. However, aspects of the hotel are run down. One of the main pools are missing tiles, walls are stained, the gym and kids club look run down. The food was the worst part of the holiday, the selection was barely 3 star standard (and also often cold). Location wise is in a nice golfing area but about half an hour away from everything going on (an hour by bus - taxis are about 35 euro to get to the busier areas). Some really nice bars below the hotel. There was also a limit to 1 drink per person for the all inclusive deal and you needed a token for a drink … and 10 euro per towel… not ideal. Evening entertainment also wasn’t great. Ultimately we had a nice time but there is definitely a lot of work to be done to call this hotel ‘four stars’.

Skye Emily

This is truly an amazing place to go, and I will absolutely be back next year! The staff are incredibly kind and go above and beyond, anticipating your needs with a genuine smile. The people around are just as lovely, creating such a warm and welcoming atmosphere. And the food? Oh, the food is beyond amazing - each meal was a culinary delight, with fresh, local ingredients and a vast array of options. Our room was a luxurious sanctuary, incredibly spacious with plenty of room to spread out, and that big TV was perfect for unwinding. It's not just a hotel; it's an experience that makes you feel utterly pampered and relaxed. I can't recommend it enough!

Xhorxhina Kela

I had a wonderful stay at Alua Atlantico Golf Resort in Tenerife. The rooms were really good — spacious, clean, and comfortable, providing a perfect base for relaxing. The food was overall okay, with decent options to enjoy, though the variety in the all-inclusive offer was somewhat limited. The drinks were also acceptable, but again, the selection could be more diverse. What truly stood out was the staff — they were incredibly nice and friendly, making us feel welcome and well taken care of throughout our visit. I would definitely recommend this resort for anyone looking for a pleasant and friendly holiday experience.

Jolie Beaini

I had a great stay at Alua Atlántico Golf Resort in Tenerife. The hotel is in a quiet area near the sea, perfect for a relaxing holiday. It’s close to the airport and has beautiful ocean views. The rooms were clean, modern, and comfortable, with nice balconies. The pools were great—there are several to choose from, including one just for adults. There’s also a gym, spa, and entertainment in the evenings. The food was good, with lots of variety at the buffet. The staff were friendly and helpful throughout our stay.

Barbara Dempsey

If Carlsberg did hotels . . . Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!) The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves. We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week). Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly. We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it! An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.

Richard Saupe

The animation team at the hotel are really friendly and enthusiastic. The hotel is kept really clean and the grounds are well maintained. There are lots of food options and the restaurant staff work really hard 😊 overall we had a lovely stay. Location was good and around a 10 min walk to the shops, restaurants and beaches if you want to venture out. Taxi around €4 into Playa Blanca town.

Robert Kelly

I'l be as honest as I can, overall the hotel facilities are very good, lovely pool area, rooms lovely and clean and cleaners come everyday, clean and change towels, the staff are very nice and easy to deal with, now the bad points, the food overall was quiet poor, kids selection was shocking poor, the quality of the food wasn't great pork especially was very bad. The kids disco is the same thing every night so it's too repetitive it would benefit from an odd change up. So unfortunately because of them few bad points I wouldn't return again and I more than likely wouldn't recommend the hotel, which is a shame because it really is a lovely hotel.

Alison Hemming

We spent 6 nights here at the end of March in room 907. We had a great time here, all staff hardworking, helpful and friendly. The food, well, what can I say, just brilliant. We haven't stayed all inclusive for years but couldn't get over the amount of choice and quality of the food available. Each evening was a theme night such as Asian, Spanish and Hindu, some food cooked fresh in front of you and so much choice of meats, fish, vegetables, salads, fruits, pulses, rice, yogurts, puddings, cakes, cheese, breads and crackers, the list is endless. The restaurant staff super great, they work so well as a team and are quick to remove plates once you're finished. The place is super clean, and the chefs make regular appearances too. Reception staff, bar staff, cleaners and gardeners all very helpful and friendly. Pool area great, plenty of beds and shade when you need it. Our room had a patio that had the sun from morning til night and it was cleaned daily. Only a 15 minute walk to the beach taking the short cut just across the road from the hotel, but there's a courtesy bus if you prefer or taxi. All in all if we return to Lanzarote we would come back to this hotel. Thank you for a lovely few days.

Phil Whittall

We had a weeks all inclusive holiday in room 308 April 2025. Very good hotel for families ; staff were all really helpful and friendly , food was very good , kids entertainment was very good. Location is great , 10 minute walk to beach and town but also the hotel chain has a free bus shuttle service daily. Yes the pool was a little cold but it was April , maybe it warms up in the summer. Fully recommended for family holidays.

Ashley Roach

The hotel was average. The gym on site is very well equipped and modern, but the hotel itself, is okay. The hotel barely plays any music during the day around the pool, so it is somewhat too quiet. Food was okay, variety not too bad and loads to offer. Reception staff are good, but sometimes it does take long to get checked in or seen because the checking in process is quite long.

pamela raymond-heath

Lovely Location. Hotel Rooms are Lovely, but the hotel itself needs a good paint and some maintenance. Pools are smaller than expected, and sunbeds are really crammed in with not much space around you. Sun beds need replacing. Pools freezing cold. These need heating. Food is lovely. There is always a huge choice and good quality. Overall a good hotel.

Cathy Burke

I love this hotel, it's my 3rd visit! We book a suite as my 6ft 3 son doesn't fit on a sofa bed. Food is good, staff are fabulous and the entertainment team are incredible, especially "Vegas" who is amazing with children, but everyone is super friendly and helpful. The view of the ocean is stunning, I will definitely be back 🩷

Michael Evans

The rooms are very spacious and plenty of room for a family of 3. Staff are all verry friendly, especially the entertainment team who work extremely hard. Location is also excellent as it is a stones throw away from the beach and a 15 minute walk to go plane spotting from the airport. Overall an excellent stay

Georgia McGrath

We paid to upgrade to the Sol XTRA sea view suite as I had work meetings to attend while away. Unfortunately the high speed internet did not work in the room with patchy wifi you have to reconnect to every 3 minutes all round the resort. When informing hotel staff they said ‘we’ll call the provider’. It never resolved. The suite itself was basic with a mini fridge and microwave which was useful for us travelling with a 5 month old. That said, the large super king bed was probably the only thing that constituted the title of ‘suite’. The complimentary mini bar included in the upgrade consisted of cans of soda and 2 small juice cartons which could be obtained from the bar at any time anyway. The terrace as advertised on the website was in fact just a balcony as with the standard rooms no room for loungers. Bathroom no different to a standard room. During our stay there was unfortunately some kind of construction going on underneath us which made afternoon nap time difficult for our little one. If I was to stay again, I would not upgrade to a suite as the amenities it comes with are basically a robe and flip flops. It is the exact same as a family room which is much better value for money. The location of the hotel on the other hand was superb with access directly to the boardwalk and beach. Couldn’t fault this! The massages are amazing! Definitely book one if you’re to stay. Checkout was quite stressful. When we arrived we requested a late check out (as breastfeeding a newborn and nap time) was going to be difficult without. We were happy to pay the fee. Unfortunately on the day of check out we were told late check out was not possible and no private spaces (even just an office) were available for me to breastfeed my baby. We sat in the lobby most of the day which didn’t seem to have air conditioning and thus our little one was quite hot and bothered and had to be stripped to a nappy. Food was ok, but again not 4* quality. Resort itself family friendly. Overall the location makes this place a 3* for us.

Olga Mileyko

The hotel is very good. Great location - close to the airport (7min car ride), close to the beach (gorgeous beach is just on your doorstep). I thought the airplanes sound would disturb too much, but it wasn’t. There are 3 pools - 1.10m, 1.50m, 2.20m. Unfortunately, none of them were heated, and sometimes it was too chilly for me to swim there. However, the kids enjoyed. You had to get up early to get a sunbed. There were some great spots in the shade to take a nap after lunch. Food was ok, breakfasts were a bit the same, but everything you needed. Free Parker g available for the guests, which was very convenient for when renting a car. A great renting service is very close. Overall, a good place to have a holiday with kids, but with those who are comfortable swimming on their own.

Marzena Kolasa

I had a wonderful experience at this hotel! From the moment I arrived, the staff was incredibly welcoming, professional, and helpful. The room was spotless, spacious, and beautifully decorated, with a very comfortable bed and all the amenities I needed. The location was perfect – close to the city center but still quiet and peaceful. The breakfast buffet was delicious with a wide variety of fresh and tasty options. I also appreciated the attention to detail throughout the hotel. Everything felt well-maintained and thoughtfully designed. I would definitely stay here again and highly recommend it to anyone visiting the area!

Nour hany

I recently had the pleasure of staying at stella gardens hotel, and I can confidently say it was one of the best hotel experiences I've ever had. From the moment I arrived, I was impressed by the warm and welcoming staff. Check-in was smooth and efficient, and I immediately felt at home. Our room was very clean the bed was very comfortable. The food was amazing it exceeded my expectations. The only downside was the beach location, the rest of the experience more than made up for it. I left feeling refreshed and happy, and I wouldn’t hesitate to stay at there again.

Ирина Каминская

I spent one week in this hotel with my children 12 and 13 years old. Everything was great stuff was very welcoming. I would like to thank everyone who has presented such a nice service. Me and my children will like our room, bathroom and toilet. Everything was clean, bedroom was clean and we'll equipped. I would like to thank personally Mahmoud at reception. He was friendly and professional. That was very nice that we were able to visit huge and nice territory in our hotel and in Stella beach as well. Food was fresh and nice, my children were tired to eat so often)

Tom Gardner

We spent a fantastic week here! The room was lovely and always cleaned well. The food was better than expected so definitely a bonus! What really made our holiday was Fares and Hedra at the slide pool bar. So welcoming and always willing to help. We had such an amazing time at the bar because of these two. Looking forward to coming back.

Serene Soundescape

My stay at Stella Gardens Resort & Spa Makadi was an absolute delight. From the moment I arrived, I was greeted with genuine warmth and outstanding hospitality. A special thanks to Mohamed Shehata, one of the night managers, whose professionalism and kindness truly stood out—he made sure every detail was taken care of, making my experience even more enjoyable. The resort itself is a haven of cleanliness and tranquility, beautifully landscaped and immaculately maintained. I felt safe, relaxed, and completely at ease the entire time. Whether you're seeking a peaceful retreat or a memorable family vacation, this resort offers the perfect setting. I would wholeheartedly recommend it to anyone in search of a refreshing and rewarding escape.

Carlos Flores

I can’t fault this place. The staff are all very welcoming and extremely helpful. They have a mixture of food which did not disappoint (unless your an egg and chips kinda person) and extremely fresh. The rooms were cleaned every day and kept tidy. Look it’s not the Ritz but for an all inclusive experience at a good cost, this is the place for you. The location wasn’t far from anything and easy to get too. The fist beach at the back of the hotel is extremely shallow but perfect for young children, however, the second beach on the right with the water slide pool is nice and deep and perfect for swimming. The sea does have jelly fish, but honestly they do not sting and you get over them being there in no time. I’m a red wine drinker, and have to say the free red wine wasn’t blowing me away, but was definitely palatable and not bad at all. Oh, you should try the 50 minute sports massages in the spa, we booked two times as at £20 a pop, you can’t go wrong. I’ve seen a lot of negative comments on here, but each to their own, you can’t please everyone. I’d definitely recommend this place and look forward to going back one day

ella fleming

Honestly don’t even bother going if you have booked it. We went and booked a “garden view” it was a view of a building site! The food was awful we did not eat in the restaurant at all. There are a few spots near it which are nice, but obviously you don’t want to do this when you have booked a hotel which “supplies” food. The eggs are green, nothing had flavour, the chicken was beyond questionable. The staff are rude, there are some who are friendly ones such as the lifeguard. They do want tips for doing the most simple favours. They serve you smoothies which they then make you pay for….. the rooms are very outdated. The cleaner doesn’t clean the room, we had to go down reception 4 times to get clean towels and some bottles water. If I could give it a 0 I would. Oh and all the plates and classes are chipped.

Stuart McBride

Mixed experience. Food and drinks a let down massively and not great value. Poor selection and quality Better to eat out. Can get some great offers out in town and taste far better. Staff friendly enough but nothing special. Rooms are tired and other comments I agree with. Pool has cracked and missing tiles. Saving grace is being on beach and Amazing views of the beach. Pity as it could really be a 4 star hotel, but in current state it's barely a 2 star.

Razan Elkhaldy

Had a great stay at royal star beach resort The room was clean and comfortable, the staff were super friendly, and the location was perfect. Really enjoyed the breakfast and overall service. Highly recommend!

Кристин Великова

Honest Review – Mixed Experience The hotel had a welcoming staff and a beautiful beach view from our room, which we really appreciated. However, the hotel itself felt quite basic and didn’t really live up to a 4-star rating. It was fine for the price we paid, especially since we spent most of our time exploring rather than at the hotel. One disappointing experience was on our last day when we were unexpectedly charged for two cheap, tasteless drinks. A friendly staff member initially assured us it wouldn’t be an issue, but when the receptionist changed, suddenly there was a problem. Given that we barely used the bar during our stay, this felt unnecessary. We ended up going to the nice café next door instead, where the drinks were much better anyway. Overall, an okay stay with a nice view, but some aspects of service and quality could definitely be improved.

Kaja Podolak

The hotel is beautiful and well-maintained. During our stay, the second pool was being renovated, but it didn't bother us in any way, in fact it was nice to see that someone actually cares about the visual aspect. The rooms are spacious and clean, cleaned every day. The cleaning staff and reception staff are very nice, friendly, smiling and helpful. Unfortunately, that's all the pluses. The food is boring, repetitive, often poorly prepared. We expected a low standard of food from such a cheap all-inclusive offer, but what we got was very basic. The birds that ate from the bowls were chased away, and the bowls continued to be left on the buffet as if nothing had happened. Carbonated drinks were not available during breakfast, and the water, tea or coffee smelled of chlorine. As for alcohol, some bartenders tried to charge us for something that was in the all-inclusive offer, which we also didn't like and made us prefer to buy alcohol in the store than constantly ask for it. As for the animation team, this was the thing that bothered us the most. If you don't speak French, forget about any interaction with them. All the entertainment during the day or in the evening was only in French, and if you tried to take part in it, you were ignored. I wouldn't go back to this hotel again and I certainly wouldn't recommend it.

Karolina S

We really enjoyed our stay at the hotel and honestly don’t understand why there are so many negative reviews. In our opinion, the value for money is very good — it’s a cheaper hotel compared to others in the area, but we thought it was great. The food selection was excellent. Although we don’t eat meat, there were still plenty of options: lots of vegetables, fish, legumes, potatoes, sauces, and more. The restaurant staff were amazing — very friendly, hardworking, and fast. We have really fond memories of them; they made every meal feel pleasant and well-organized. The drinks at the bar were a bit disappointing — the beer was average, and the smoothies and ice cream were just okay. But everything else was definitely on the plus side. One of the pools was under renovation, but that didn’t bother us because the other pool was huge. The only downside was that all the sunbeds were gathered around that one pool, so it could get crowded and sometimes hard to find a spot. The rooms were clean and fairly spacious, and the whole facility was tidy. You can tell that a lot of staff are working hard and doing their best to keep everything running smoothly. The beach by the hotel is beautiful. The path down is quite steep, but the views are absolutely worth it. The biggest downside for us was the entertainment. Like many others, we don’t understand why the animations are only in French. If the entertainers are working for a French travel agency, then maybe those activities should be kept just for their guests. But they’re open to everyone — yet if you don’t speak French, you’re excluded from the start. The entertainers only engaged with French guests, who often seemed uninterested anyway, while many Spanish, English, or Polish guests would have gladly joined in. It was also quite ridiculous that during the evening shows, French songs were played!!! it made the whole thing feel even more closed-off and unwelcoming for non-French speakers. It’s a real shame, because if it weren’t for this one issue, we would definitely come back.

Geoff Green

Enjoyed a 4 night stay in Feb ‘25. Weather was around 24°c for the stay. Clean hotel with great views and access to the beach. Mostly French guests, very relaxed vibe here. Good food through the day and selection of drinks. Rooms were spacious with good views. Cons - Water was a nightmare to get at times, you have to pay an extra €1 for a fresh towel. No coffee or tea facilities in the room. All staff made the effort to ensure you had a nice stay. The hotel isn’t luxury but it’s comfortable, well laid out and is superior to the Occidental resorts down the road.

Sara Russo

Very nice! We enjoyed very much the hotel. Ot was all inclusive, great buffet, great pool, great spa. I would have kept the spa for adults only though. The rooms was super nice but for the extra we paid for the sea view, i would have enjoyed a sea view and not a roof and sea view. Highly recommended.

Ian Millar

Enabled us to have a lovely relaxing time, enjoying some sunshine and warmth. The hotel rooms are a good size with nice en suits facilities and the excellent food in the buffet restaurant was varied, with themed evenings. The outdoor pools were a tad cold but the indoor pool and jacuzzi was always available ( best time to go was after midday as people got ready for lunch )The beach is superb, but accessed by a walk down.

Hanna MB

I just returned from a great week stay with 2 adults and 2 very young children. Staff were excellent with my children, very kind and interactive. Food was good - there was always something for us to enjoy at each meal. Drinks were good, I believe they have introduced a well thought out system where they only serve 2 drinks per person at a time to keep the queue moving at the pool bar, though they could benefit from a second person to make this even faster. Room and facilities were basic but very clean. Children’s playground could use an update as the flooring is uneven. Pool is not heated so a bit chilly in March. But this wouldn’t be a problem in the summer months. Life guard present, who does take the time to inspect and observe that rules are being followed.

Lasagne 79

We had a superior room. It had air-conditioning, kettle, fridge, comfy beds, quiet area. It was clean and had everything we needed. The pool area needs some maintenance, it looks tired and has broken tiles etc, but it was clean and tidy. Sun loungers in good condition. The food was basic, but mostly edible. Snacks were just hotdogs or burgers and fries. Ice cream available at meal times. The alcoholic drinks are basic too, but the cocktails are lethal! Drink responsibility! The staff are nice. We enjoyed our stay here and we would come back, as the price is very good. No need for a transfer, as the hotel is only 11€ from the airport. Only 4-5€ into the town centre.

Jack Welstead

Fairly decent but highly in need of tlc and a review of the food - basically you get what you pay for. As a friends cheap and cheerful getaway it is decent, but if you're fussy with your food and a clean freak I'd recommend you keep clear. The all inclusive alcohol doesn't disappoint with San Miguel on tap with spirits aplenty. The pool is of good size (although the water is salt based which really takes getting used to) and lots of sunbeds available. Locally there are lots of bars and restaurants to make up for the lack of evening entertainment within the resort and barely human standard food. The rooms are of decent size and accompanied by an ensuite (brilliant water pressure but the temperature can't make its mind up). The aircon is also good but what really let's it down is the cleanliness. We stayed a week with room service 5 days per week, but apart from them changing the towels and making the bed you wouldn't really notice any other cleaning activities. Overall, for a 3 star hotel it does the job with a good pool. If the food and cleanliness was improved I'd highly recommend.

MummaBear 619

Hotel was dirty and in disrepair. Pool area was disgusting, very dirty and parts of the pool walls and floor missing. Some parts had peeled up which cut your feet whilst swimming. Staff refuse to serve from the pool bar, so that's a pointless mention on their website. Food was mouldy, bland, undercooked and mostly unedible. Some staff were very rude and didn't speak English at all. Cleaning and gardening staff were very inconsiderate towards guests making a lot of noise from 7am every morning, they would play music from their phone loudly right outside our open window. A lot of singing and shouting from them whilst outside our rooms every morning. Had to ask for towels to be exchanged twice during the 7 days we were there, even though they say they are changed 3 times a week. No bin in 1 room. Cockroaches daily in our room. Broken glass under the beds. Broken plug sockets and parts of the wall falling off in the room. Cups and kettle supplied but no tea or coffee and nowhere to plug the kettle in anyway. Very strong sewerage smell at various points across the site, the worst being beside the pool and bar. Smell was so strong it put you off your food/drink. No air con in any rooms, fan rental quite expensive. Bathroom window opens straight out on to the street, flimsy blind is supposed to be magnetic but it just blows open in the wind. You can only order 2 drinks at a time so I couldn't go and do a bar run for our family of 4. We ended up spending over 1000 euros on food during the 7 days we were there because eating at the hotel for the first day made us ill. Did complain to reception staff but didn't change anything, same mouldy food still served the following breakfast. We did have toast etc every morning because we thought that was the only safe thing there.

Lillian Okungu

The staff are very friendly everyone can afford a smile when you meet them, just the Managment should provide a bottle or 2 of water per day in those fridges rather than keeping a fridge running empty, it’s a good hospitality to do so and doesn’t cost much, plus things for making a hot drink, what’s the point of the electric jug in the room when there is nothing in the room to use it for. The TV was in Spanish, so I could not use it. And pool towel is bought so best you carry yours or be ready to buy one 10 Euro. Otherwise the staff were helpful especially the restaurant, evening bar and house keeping. Would come back

Ossama Mohamed

Just come back from an amazing getaway with my family. the pool is huge and amazing very clean and clear, the animation team are very engaging even have kids activities and magic shows for kids. the towel guy on the beach and all the life guards are very helpful they assisted me before even asking. The beach bar staff are extremely helpful and always cheerful. The Housekeeping is super and cleans the room in no time. really enjoyed it and definitely will come again

Osama Ewayan

Honestly, I’ve stayed in many hotels before, but this one? On another level! From the moment I walked in, I felt like royalty. The service was beyond exceptional, the rooms were spotless, and every little detail was just perfect. But the real star of the show? Ahmed — the animation guy. I’ve never met someone with so much energy, charisma, and talent! He turned every evening into a magical experience. Whether it was dancing, games, or just making us laugh, Ahmed made the whole stay unforgettable. If you’re thinking of booking a holiday, don’t even think twice. This hotel is a hidden gem, and Ahmed is the soul of the fun. 11/10 experience! Will definitely come back just for him!

Matthew Jackson

Our 2nd time back to this hotel. Just as great as last year. The food is great and a wide variety for everyone, all staff are very friendly and helpful where needed. The entertainment every night is always worth going to. The entertainment staff are always upbeat and super friendly, would certainly recommend anyone to come to this hotel.

Christine K

Amazing Stay in Egypt – Highly recommended! The hotel is beautifully maintained and located right on a private beach, which was a huge bonus. The beach was clean, peaceful, and perfect for relaxing or enjoying water activities. And a big bonus the hotel has a lots of space for a walk (not commun in another hotels). The service was outstanding from the moment we arrived. The staff was always friendly, professional, and ready to help with anything we needed. Every detail was taken care of, and we truly felt pampered throughout our stay. Thanks to the cleaning team, guys in the restaurant and bars , and of course on the beach and swimming pools. They all are very nice and professional. Also the food is delicious! One of the highlights was the animation team – they were absolutely the best! Super energetic, fun, and talented, they made every day exciting with different activities, shows, and games. Whether you're traveling with family, friends, or as a couple, the entertainment was spot on. It is the first hotel where we really enjoyed shows and activities and even took part in it. Thanks again to the best animation team! By the way I recommend you to do a trip from the hotel on a fast small boat to observe dolphins and snorkelling. It is unforgettable! If you're planning a trip to Egypt and want a perfect combination of relaxation, great service, and fun, this is the place to be!

Maamar Attia

I just returned from an unforgettable all-inclusive beach holiday at Barceló Hotel Sharm El Sheikh, and I truly cannot praise the entire team enough! From the moment I arrived, I was warmly welcomed and instantly felt like I was part of a big, joyful family. A very special mention goes to the animation team—you were all simply amazing! Your energy, enthusiasm, and dedication made every day so much more enjoyable. Whether it was beach games, pool activities, or the vibrant evening shows in the theatre, your presence made everything come alive. The shows were full of laughter, creativity, and fun—every night was a delight! The bar staff were equally impressive—professional, friendly, and always ready with a refreshing drink and a smile. Whether it was a midday cocktail or a nightcap, they added a touch of class and comfort to every moment. It’s the kind of service that stays with you long after the holiday ends. The restaurant team—what stars! The food was simply fantastic: fresh, varied, and absolutely delicious. Every meal felt like a celebration, with attentive staff making sure every guest had what they needed. From local delicacies to international dishes, the culinary experience was top-tier. A big thank-you as well to the amazing beach team, always so friendly and helpful. They made the beach area comfortable and relaxing for everyone, always around to assist with a smile. I also want to give heartfelt appreciation to the room cleaning staff, who truly went above and beyond. My room was cleaned impeccably every day, and each time I returned, I found a beautiful, hand-made towel design waiting for me. One day it was a boat sailing the sea, and it honestly made me smile so much ❤️. These small touches meant a lot and reflected the love and care that goes into every detail at this hotel. The pools were well-organized, clean, and always full of life, with something for everyone to enjoy. What struck me the most is how you never feel alone at Barceló. Even when I noticed guests who were by themselves, there was always a kind member of the staff nearby, checking in, offering help, or simply sharing a warm smile. That sense of genuine hospitality is something truly special. Thank you, Barceló Hotel Sharm El Sheikh, for making this holiday extraordinary. You made me feel valued, cared for, and truly at home. I will definitely return, inshallah, and I’ll be bringing back not just memories—but a deep sense of gratitude. 🌞🌊❤️

Tiffany Attwood-Payne

We went to his resort in January and loved it so much we returned again in April. As always the room was great, service amazing, staff friendly and helpful, absolutely amazing entertainment team couldn’t praise them enough. Filo, snoopy, and Mario stood out everyday, engaging you in activities, having fun with you, making it a personal experience! and creating a lovely atmosphere by the pool as well as the beach. Entertainment every single night, lots of variety. Mohummed the lifeguard couldn’t do more for you and was so lovely. All reception staff were super helpful. Didn’t have a single bad experience with a staff member whilst here everyone is so friendly. Room was cleaned so lovely everyday, fresh towels, complimentary toiletries, bottled waters, which made us feel at home! Will definitely be returning for the 3rd time!

Winston Gomez

I never leave a review. This time I will I have never had such a great time , it was excellent. The staff are wonderful, the resort fantastic. I'm vegan would have been happy with salad, but had tons of choice every day. The only bad point is I had to come home.

Sayed Anwary

We enjoyed our stay at Parrotel Beach Resort, we were thoroughly impressed by the exceptional guest relations team. From the moment we arrived, the staff welcomed us warmly, making us feel like part of their family. The reception team is very helpful and supportive. The resort itself is beautifully maintained, although you can not say it’s 5* but the spacious rooms offering stunning views. The housekeeping team consistently provided high-quality service, often surprising us with delightful towel art on our beds. The beach area is pristine. Overall good experience.

Presci Look

Where to start. Let's just say that the hotel's location and exterior are really good. As for the rest, there's plenty of room for improvement. The rooms are old and need to be renovated. The buffet isn't very varied, and you often have to queue to get a drink or eat the day's specials. As for the service, it's up to you and your luck. In short, I think there are better places for the same price.

Sharon Dunn

Disappointing. Entertainment was lacking during day and of poor quality of an evening. Music was played so loudly you could not talk to each other without shouting. Food was disappointing. Lack of sunbeds, cutlery, cups, milk for tea, clean tables and replenishment of popular foods. Stayed in lower rated resorts with much better service. **following my review I was invited to meet with the Assistant Manager and the restaurant and entertainment manager Syed. In relation to the entertainment offered they stated that most daytime activities are held on the beach. I suggested that this is made clear on the listing posted with a time schedule. Syed agreed that tables needed to be cleared and cutlery replenished promptly. There has been a huge improvement on this during the remainder of our stay. Overall it was refreshing to see how committed to improvement the team at Parrotel Beach Resort are. I would like to give special mention to Mohammed, who is the pool lifeguard. He works tirelessly to ensure guests are comfortable and that the pool is safe and clean. Mohammed, who was responsible for cleaning our rooms and the areas surrounding it, did a fabulous job. We had a lovely holiday, and with the few issues raised being attended to, we can honestly say it is a great place for your holiday

jeffrey mace

We were here for 1 week during the Easter school holidays. We arrived with an open mind because the holiday was very cheap. We opted for the all inclusive because it was good value for the extra money, and as such, if the food wasn't great, we'd have some meals out as well. The food was excellent. Lots of choice and of good quality. We ate in the hotel for the duration of our stay. We also bought a bottle of gin on the flight over, as in previous budget holidays, the'local' spirits have been appalling. Again there was no cause for concern. The beer was pleasant and the spirits were of decent quality( at least the ones we tried). This is a large complex on many levels with many many steps. There are plenty of lifts for those who struggle or don't want to take the stairs. There are 2 pools. We only used the quiet smaller pool on the lowest level. The main pool was far too busy for us. We never had issues getting sun loungers and the guy who ran the small bar there was great. In fact all of the staff were. The views from the complex are stunning. Every room has a sea view. The hotel is on the top of the hill overlooking the town. The walk down is either a downhill winding road, or you can opt for the 709 steps down. We did this twice. The first time we walked back up the same way. The second time we got a taxi up which was just 6 euros from the taxi rank by the harbour. All in all it was a great week, and we would definitely stay here again

Sinisa Nedeljkovic

Rooms are clean and acceptable, Food reasonable, we always found something we liked, certainly had plenty to eat at every meal. Lack of Wi-fi in rooms slightly disappointing, but we sort of knew about it. Great views from the hotel, but if you don't have a car, it's a bit difficult to get to town / beach as there is no local transport apart from taxi. If you like cats, you'll love the place. Overall satisfactory.

Reina RK

The hotel has a lot to offer, including multiple facilities, on-site restaurants, and beautiful access to nearby beaches. Our room was very nice—clean, comfortable, and well-maintained. The highlight of our stay was the incredible view, which was truly breathtaking and made the experience even more special. The only downside was that the hotel did not provide Wi-Fi in the room, which was a bit inconvenient. However, everything else, from the amenities to the stunning surroundings, made up for it. It’s a great option for anyone looking to relax and enjoy the beauty of Gran Canaria

Bianca Munteanu

We had booked this holiday last year in April around Easter , when I booked the holiday I booked it especially for the views from the balcony of the apartment but highly disappointed when I opened the door to our room. We did have a nice few from the balcony but the Room was Old style room with two separated beds even thought I thought it would be a double bed . Very noisy at night , had to sleep with my earplugs otherwise wouldn’t be able to close an eye . We were on top of the kitchen and on the second floor , we could hear the neighbours upstairs talking and moving furniture also the fridges and the washing machine at night from the kitchen . The food wasn’t great , really bad quality which was disappointing as I knew islands like gran canary from Spain offer fresh food , didn’t have any taste , very bland . The all Inclusive deal wasn’t really all Inclusive as we have found out that we had to Pay for the remote if we wanted to watch tv, had to pay for the safe , had to pay for an hair dryer . The worst of all is that we thought it would be a safe space to leave whatever we want in our room without worrying about it . We left some sosie change on the table in the kitchen among other things and to find out that it was stolen by the cleaners . Unacceptable! If we wanted to leave tips we would of done in the tip box which was available at the reception . The drinks included part of the deal weren’t really great as they were watered down . Overall experience wasn’t great as I expected a bit more from the service and the food of the place . Wouldn’t come back here.

Elvijs Dzenis

Good hotel and location; the food isn't a lot, but it's very delicious and every day something else. Also, the staff are polite, good people.

Kev K

Fantastic. Very friendly staff throughout the hotel. I particularly want to shout out Angelo and Naela who were both so friendly, hard working and always had a smile on their face and time to chat with us. The food at the dining buffet is perfectly fine. We stayed here a week and always had an appetising meal in the hotel. The pool is a bit cold. The lifts are a bit slow. But that would be nit picking. Loving it here.

Sam Davies

Stayed for 5 nights during Feb half term with 3 friends. Absolutely loved it. Clean and tidy, clean towels available on request. Reception and bar staff brilliant. Waiting staff so kind and happy to chat. Drink choice was everything you can think of plus more. Good choice was basic but enough of a selection. Very clean throughout. Location was perfect for us a little walk to the shops and market. Really couldn’t ask for anything more. We have booked to come back again next year. Loungers comfy and plenty of them available. Pool was cold but everything you would expect. Absolutely no complaints at all.

Luca Groen

First off all i don’t really like all the staff they hired, some of them looks like they’re on a drug trip.. Service is not available to the staff what it looks like. The staff doesn’t really care to the people that doesn’t talk in spanish.. There are a few staff members that were chill though. Room is only good if you buy first class. Location is mid.

Jaakko Lehtonen

Room - Hot shower with good water pressure. Very clean but old and this comes with some paint errors. Tv works with coins only. Not that we needed it, just to let you know. You can't get out without a key from your room but if you take the key to go out and your family stays In and can't get out - what if there's a fire? Staff - very friendly, good english, cleaners clean every other day, but failed to mention WiFi is only free in the lobby, 27e for 5 devices In room. Also car renting service in the lobby which we did not partake. Location - We find this to be a very good location. Lots of restaurants and shopping nearby, see shopping centre Tropical. (there's 3 floors, accessible from the back) Pool is not heated so it's cold most times. Kids didn't mind. Roof terrace is great. Elevator to 15 then go up the stairs. View is amazing. All In all, we loved our stay. 👍

Dave Brett

Apts rated ⭐️⭐️. Spotlessly clean, friendly, helpful staff. Large swimming pool, with plenty of sunbeds. Food good, different menu every day. Buffet breakfast, lunch, and dinner, priced 6, 9, and 11 euro respectively, great value.

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Ivona Kacelovic

We returned from vacation yesterday. I was in this hotel for the fourth time but it's already the last. I understand that it may not be the season yet but assessment is a maximum of one point. The room is still bearable but the carpets in the elevator stink, dirt everywhere (old block). I took a photo of the carpet near the elevator. In the dining room there is a bad smell in places, similar to cat urine, the food is poor but I understand that this hotel does not meet 5 stars so I'm not even talking about it. The only big plus is their spa. The girls from Thailand are super. This time I was only there for 4 days so it didn't ruin my vacation but I definitely don't recommend it to anyone who pays a lot of money!

Reza Mosafer

I stayed at the Beach club Doganay Hotel for two nights in December 2023. Many of the hotel facilities were closed, the equipment in the room and the hotel lobby was very old. The food was almost the same but it didn't taste bad. The receptionist answered questions and gave me directions, thank you. The hotel is spacious and connected to Yakhl via an underpass, and the surrounding scenery is very beautiful. But the worst thing that happened to me at the hotel was buying a Turkish bath and massage package for 25 euros from a Kyrgyz agent who was stationed in the hotel lobby. I bought it with her advertisement during a market downturn, but it was very short and fast, in less than an hour, the bath and massage were over. I protested that my package was 90 minutes, but it was of no use and I told the receptionist about the matter, who said that unfortunately the bath and massage are rented by a contractor, however, he said that he would pass the matter on to the hotel manager. But why should a 5-star hotel not have supervision over the performance and behavior of the spa staff is still strange to me and for this reason I do not give a full score. Overall, I do not recommend the hotel to anyone with this management style. The decision is yours.

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.