February Half Term Holidays

Merris Williamson

I really wish I could give this place more stars, the staff were very good, however the resort is in need of TLC. Our room was clean, but there was a couple of drawer fronts not on properly, the wood of the doors looked like it was rotten at the bottom and the balcony sliding door did not want to stay on the rail. That said the room was a generous size with a separate sleeping area, all the bedding was clean and comfortable. The facilities in the room was bare minimum however it was an all-inclusive holiday so I did not even attempt to use them. The food in the restaurant was nothing fancy, but there was plenty of it and something for everyone. There was a chicken paella dish that was particularly tasty and tempted me for seconds. Nothing wrong at all for the main pool area however I did overhear someone say the kids pool was horrific, I was not tempted to go and see for myself. There was entertainment every day and evening, I was just gutted that I missed the bingo on the Monday, not the fault of the resort, the entertainment host was very good at getting people involved in the events. When I booked this resort it was the cheapest all-inclusive deal at the time, for the price I paid it was what I was expecting, it was advertised as a 3 star, and overall this is probably an accurate reflection.

Chris Williams

My partner and I stayed here for a week in the middle of April. Overall I'd say the hotel was okay for the money we paid. Our room was rather sparse and definitely needed a refresh. No Aircon and the ceiling fan in the living room/kitchen area had a hole in the ceiling behind it so we were reluctant to turn it on out of fear it would fly off and decapitate one of us. There were also only two electrical sockets in the entire apartment, neither of which were in the bedroom. We had heard lots of reports of guests rooms being broken into during their stay. Luckily that didn't happen to us but it did put us on our guard, especially after finding out the hotel was also home to full time residents, not strictly hotel guests. Staff were helpful and friendly, and the food was tasty. My only criticism about the food was that it was a little repetitive, especially breakfast and there wasn't a huge range to choose from. During peak times food was eaten quickly and not replenished at the same rate so you'd often have to wait. While I can't say I'd recommend the hotel, it wasn't an awful experience for us personally, but I certainly wouldn't be in a rush to go back.

Michael Grainger

We booked this place as we were looking for a cheap all inclusive deal and it was one of the cheapest we could find. Shortly after booking, I read some more reviews and if I’m honest, I was dreading the holiday as it sounded like the holiday from hell. Arriving on the bus from the hotel furthered my doubts, first impressions were not great at all - the hotel sign is faded and peeling, the hotel itself looks like it’s dropping to bits from the outside and the reception was a bit tatty round the edges and looked like when I’d been on holiday in the 90s as a kid. After letting myself into the room, I was equally unimpressed, partly because of my expectations and what I had seen on my way there. The room was a large expanse of open space, loose old tiles, worn out doors, a twin bed instead of a double and lots of worn out and falling apart trim etc. However, think about what you paid and what you’re getting; either the flights must be free, the room must be free, or the food and drinks must be free because you couldn’t get what you get for the price you pay. The beds are actually really comfy, yes the rooms a bit worn out but does it matter? The drinks and food are decent, yes there’s not much variety, but you’re getting fed three meals a day with as much to drink as you want. You’re getting flown here from the UK (or other destination of your choice), with a transfer from the airport included. All in all, I probably won’t return and I probably wouldn’t recommend the place to friends and family, but if you’ve booked a super cheap all inclusive break in the sun, you’re now reading the reviews and wonder what you’ve let yourself in for then don’t worry and just go for it - the worst reviews must be from people who just love a whinge and think they are classier than they actually are, because you could do far, far worse than this place. P.S. you spent so little on the holiday you can afford to go out a couple of times, so pop down to Lizzie’s Bistro down the road for a great meal or drinks if you want a break from the buffet and paper cups

Chloe Gillan

Rooms are nothing like the photos. The shower head must never get cleaned. The food in the restaurant was tolerable. Sometimes the service was very good from the staff and bar staff but other times it felt like you just were not wanted. The guy who did the entertainment throughout the day and at night was amazing he is the only thing about the place that was good.

AnnJane Donohue

Don't bother! We booked for a bit of Easter holiday sun (9-16th April 2025) We got the sun but the hotel left a lot to be desired, even for a budget hotel. The rooms were dated and reminded me of a hostel experience Id once had as a student! Fine when you are 18 but not 30 years later with 2 kids! Note to all, if you have a late departure they insist on cutting off your wrist bands when you hand in your room key at noon. Our transfer time was 17:00 so we had 5 hours to kill! They give you a voucher so that you can go into the 'restaurant' and get lunch (didn't bother) but if want to be able to stay hydrated around the pool then no can do at Don Pedro! One guy on reception was lovely and very helpful, and the entertainment people were upbeat and enthusiastic but apart from that some of them were just downright rude! I felt like i had travelled back in time to the Armada My advice: Stay home and get a sunlamp!

Perveen

The hotel itself looks lovely on the surface, we had My Favourite Club access so had a bigger room with slightly better facilities, would hate to have seen a normal room as there was nothing amazing about our room. Water pressure in the shower was terrible and there was a burn mark on the balcony table. The view was lovely but not enough privacy when sitting out on the balcony, everyone else across the way can see you. We were provided with robes to use in the room, mine was stained and my partner's was ripped. The staff were extremely unfriendly and any questions we had for them just seemed like an annoyance. We had to borrow an iron, no board included for a couple of hours at the hotels say so with a deposit required. Towels for the pool were given on a deposit but were not able to be changed every day, meaning the hotel expects you to use the same towel at the pool for more than 1 day. The pool area isn't the cleanest, there is no rules about food being allowed there, something I've never seen before so there were children and adults with abandoned sweets and food strewn all over the place inviting insects, we spotted the odd cockroach but nobody else seemed to be bothered. The tiles around the main pool are very slippy, witnessed 1 guest slip and fall and require first aid for a cut to her knee. The food quality was poor although there was plenty of choice, the breakfast in particular was atrocious, everything is lying around for so long going cold and stale, my partner had such a bad stomach from the food, we stopped eating at the hotel and eventually flew home earlier than planned. The drink selection wasn't great either, it's standard AI non brands but having to keep returning the shabby little plastic cups every time does become tedious as the main pool bar is quite far away from the club area and the quieter side of the pool. There is a children's pool but the amount of kids around the main pool suggested the adults wanted to be as close to the food and drink as possible. The amount of kids in general was extremely off putting as we were there towards the end of May and didn't expect so many kids. As I mentioned we had club access so it was a little room we could go and pour our own drinks, the room smelled very musty and it had windows looking onto the main corridor leading to the toilets and reception so anyone that passed looked in and made us feel like zoo animals. The private area to sit was not nice and so far away from everything, it was the perfect place for some ladies to go topless as there were no staff to intervene, we hardly sat there as that was so off putting. All in all I wouldn't recommend this hotel based on our experience. We booked it for the close proximity to the airport and the fact it is part of the Hyatt family but there are no similarities past the fact they belong to the same group.

Barbara Dempsey

If Carlsberg did hotels . . . Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!) The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves. We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week). Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly. We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it! An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.

Kamil Malowany

Two-Star Review for Alua Hotel I’m giving the Alua Hotel two stars, and that’s being generous. One star is for the decent location, which was convenient. The second star is for the pools, which were a highlight, though the surrounding areas were dirty, with visible ant nests between the small pool and the restaurant. However, the overall experience was appalling. The rooms were filthy—despite daily housekeeping and tips, the floors weren’t mopped once in a week, and dust coated the TV, under beds, ventilation grilles, and every lamp. Maintenance was a nightmare: the main door was sagging, scraping, and required shoulder force to open. In the bathroom, a loose cable box hung dangerously under the sink. The balcony doors had broken locks, leaving them impossible to secure, which felt unsafe. The lack of basic cleanliness and functional upkeep made this stay deeply disappointing. The hotel needs serious improvements to meet even basic standards. Would not recommend until these issues are fixed.

Claire Corbett

Paid for sea view, was given pool view underneath the very loud "entertainment ". Customer service is a zero. The man that checked us in wouldn't accept that my partner had recently had an amputation and couldnt walk far. That first room couldn't have been further away from the main building and amenities. We had to wait til 3pm next day for another room, still not what I'd booked but better than the first. Not one smile from a staff member throughout our stay, no friendliness, no helpfulness. Food was so bad we ate out most days. For an all inclusive holiday I've never felt so excluded. Whole experience was dismal. Save the apologies, this is another hand that feeds you that has been bitten by you all. I'll never set foot on Spanish soil again. Well done Alua Atlantico. I'll go elsewhere with my money.

Kevin Weir

Very clean room, cleaned every day. The hotel is clean and well kept. More than enough sun beds to go around. There’s enough choice of food, so you can find something for everyone, tea, coffee, snacks and drinks available all day. We were there for 11 days and enjoyed our stay, we spent a lot of it at the adult pool, as we went without kids. It was quieter, for us.

Phil Whittall

We had a weeks all inclusive holiday in room 308 April 2025. Very good hotel for families ; staff were all really helpful and friendly , food was very good , kids entertainment was very good. Location is great , 10 minute walk to beach and town but also the hotel chain has a free bus shuttle service daily. Yes the pool was a little cold but it was April , maybe it warms up in the summer. Fully recommended for family holidays.

Ryan CharnZz

Small nice complex, fairly modern and update. Drinks are good. Very good gym for a holiday gym brand new. Clean, tidy and very friendly staff. The only let down for us is the food isn't the best and not much selection being honest.

dou91e

Definitely recommend this place for a family holiday. Short 10-15 minutes walk to the beach or use the free shuttle bus provided by the hotel. Staff were helpful and very friendly. Food was good and everything labeled for allergies. Pool was slightly on the colder side but it was early April. The daily entertainment was fun as was the evening entertainment. I will certainly be back.

Alison Hemming

We spent 6 nights here at the end of March in room 907. We had a great time here, all staff hardworking, helpful and friendly. The food, well, what can I say, just brilliant. We haven't stayed all inclusive for years but couldn't get over the amount of choice and quality of the food available. Each evening was a theme night such as Asian, Spanish and Hindu, some food cooked fresh in front of you and so much choice of meats, fish, vegetables, salads, fruits, pulses, rice, yogurts, puddings, cakes, cheese, breads and crackers, the list is endless. The restaurant staff super great, they work so well as a team and are quick to remove plates once you're finished. The place is super clean, and the chefs make regular appearances too. Reception staff, bar staff, cleaners and gardeners all very helpful and friendly. Pool area great, plenty of beds and shade when you need it. Our room had a patio that had the sun from morning til night and it was cleaned daily. Only a 15 minute walk to the beach taking the short cut just across the road from the hotel, but there's a courtesy bus if you prefer or taxi. All in all if we return to Lanzarote we would come back to this hotel. Thank you for a lovely few days.

Pete Magee

Super grounds really well kept, accommodation is a little tired though showing signs of age. Food was disappointing, probably the worst all inclusive I've experienced - just too much recycling of the food! Service in the restaurant was quite poor - a lot of waiting for things to be refilled, from chips, ice cream, clean spoons... Service on site was tardy at best - AC not working, so we were given a fan. Still not looked at after 4 days. Climbing facility at their sister hotel was advertised onsite (kids so excited about that one) and when we went to book, no one had any idea what we were talking about (poster removed at this point) Evening entertainment was the usual family format that seems to have become the norm (not entertaining and much too loud) but shout out to the guy singing in the restaurant, liked that! Half the sunbeds need to replaced, they're done/scrap - and the area really needs more umbrellas, they're too sparse where they're permanently fixed, which means you'll probably burn (we all did - as did half the people we met on our first day) Would I return? No, this is not 4 star. Positives - Gema of the animation team was brilliant, cannot sing her praises enough! Natalia on the desk also amazing!

Olga Mileyko

The hotel is very good. Great location - close to the airport (7min car ride), close to the beach (gorgeous beach is just on your doorstep). I thought the airplanes sound would disturb too much, but it wasn’t. There are 3 pools - 1.10m, 1.50m, 2.20m. Unfortunately, none of them were heated, and sometimes it was too chilly for me to swim there. However, the kids enjoyed. You had to get up early to get a sunbed. There were some great spots in the shade to take a nap after lunch. Food was ok, breakfasts were a bit the same, but everything you needed. Free Parker g available for the guests, which was very convenient for when renting a car. A great renting service is very close. Overall, a good place to have a holiday with kids, but with those who are comfortable swimming on their own.

Ahmed Samir Ismail

06/06/2025 Only back with my family from Sol Lanzarote and I have to say after reading some of the reviews I was a bit worried. Stayed there with my wife and 3 years old and we absolutely had an amazing time. It's our first time in Lanzarote and we've been in many 5 stars hotels I have to say for us this is a budget cheap all inclusive hotel and we didn't expect much but we were surprised by the the standard and hospitality. The staff were amazing and friendly working so hard to make sure you were looked after, housekeeping was amazing, shout out to Maria at the entertainment bar was always smiling happy to serve everyone with a big smile on her face, my daughter had the best time at the mini disco with the animation team, the only thing after 10 day's there the food is kind of the same and we wanted a bit of difference so we just went out for a change. I see a lot off bad comments in here and people giving out about everything I wanted to say this is a cheap budget all inclusive hotel and we got what we payed for. overall we had amazing holiday full of fun and we will definitely visit again. Thanks again to all the hard working staff you doing amazing work👍⭐️⭐️⭐️⭐️⭐️👏🙌🏼

Sally Wright

Just arrived home from this hotel with my two young granddaughters. It was everything I expected, the hotel staff & entertainment team was fabulous and friendly. The food was great for AI. My only complaint here would be the children's section was the same every evening, but, that is just my opinion! The family rooms were great and spacious, towels changed daily if required. My only major complaint would be other guests - they reserved sunbeds around the children's pool were there are the least beds, for hours on end unattended. This is rude and disrespectful to other guests with small children. This needs to be addressed by the management. All round fabulous holiday and I would definitely return.

Sue S

VERY HARD BEDS. We just returned home from 1 week at Sol Lanzarote. The mattresses in the room were very hard and difficult to sleep comfortably. Woke to severe back and hip pain. The hotel is otherwise a very lovely hotel. Loved the decor of the room and hotel. The staff are very friendly and attentive to their guests. The food selection was wonderful, we enjoyed all of our meals. I would love to return again and again IF new mattresses were installed in the guest rooms. Lovely pool and lounge area, again staff are wonderful keeping great care. The Ballywood show and poolside festival show were spectacular!

Georgia McGrath

We paid to upgrade to the Sol XTRA sea view suite as I had work meetings to attend while away. Unfortunately the high speed internet did not work in the room with patchy wifi you have to reconnect to every 3 minutes all round the resort. When informing hotel staff they said ‘we’ll call the provider’. It never resolved. The suite itself was basic with a mini fridge and microwave which was useful for us travelling with a 5 month old. That said, the large super king bed was probably the only thing that constituted the title of ‘suite’. The complimentary mini bar included in the upgrade consisted of cans of soda and 2 small juice cartons which could be obtained from the bar at any time anyway. The terrace as advertised on the website was in fact just a balcony as with the standard rooms no room for loungers. Bathroom no different to a standard room. During our stay there was unfortunately some kind of construction going on underneath us which made afternoon nap time difficult for our little one. If I was to stay again, I would not upgrade to a suite as the amenities it comes with are basically a robe and flip flops. It is the exact same as a family room which is much better value for money. The location of the hotel on the other hand was superb with access directly to the boardwalk and beach. Couldn’t fault this! The massages are amazing! Definitely book one if you’re to stay. Checkout was quite stressful. When we arrived we requested a late check out (as breastfeeding a newborn and nap time) was going to be difficult without. We were happy to pay the fee. Unfortunately on the day of check out we were told late check out was not possible and no private spaces (even just an office) were available for me to breastfeed my baby. We sat in the lobby most of the day which didn’t seem to have air conditioning and thus our little one was quite hot and bothered and had to be stripped to a nappy. Food was ok, but again not 4* quality. Resort itself family friendly. Overall the location makes this place a 3* for us.

Ирина Каминская

I spent one week in this hotel with my children 12 and 13 years old. Everything was great stuff was very welcoming. I would like to thank everyone who has presented such a nice service. Me and my children will like our room, bathroom and toilet. Everything was clean, bedroom was clean and we'll equipped. I would like to thank personally Mahmoud at reception. He was friendly and professional. That was very nice that we were able to visit huge and nice territory in our hotel and in Stella beach as well. Food was fresh and nice, my children were tired to eat so often)

Tom Gardner

We spent a fantastic week here! The room was lovely and always cleaned well. The food was better than expected so definitely a bonus! What really made our holiday was Fares and Hedra at the slide pool bar. So welcoming and always willing to help. We had such an amazing time at the bar because of these two. Looking forward to coming back.

Jiří Janál

The food was excellent and exceeded our expectations every day. The rooms were clean, comfortable, and well-equipped. Special thanks to the kids’ club animator, who was absolutely amazing and made the stay unforgettable for our children.

Serene Soundescape

My stay at Stella Gardens Resort & Spa Makadi was an absolute delight. From the moment I arrived, I was greeted with genuine warmth and outstanding hospitality. A special thanks to Mohamed Shehata, one of the night managers, whose professionalism and kindness truly stood out—he made sure every detail was taken care of, making my experience even more enjoyable. The resort itself is a haven of cleanliness and tranquility, beautifully landscaped and immaculately maintained. I felt safe, relaxed, and completely at ease the entire time. Whether you're seeking a peaceful retreat or a memorable family vacation, this resort offers the perfect setting. I would wholeheartedly recommend it to anyone in search of a refreshing and rewarding escape.

Mina Shonda

I stayed at Stella Di Mare Gardens Makadi in May 2025 with my family, expecting a relaxing beach getaway. Unfortunately, the experience didn’t match the resort’s reputation. The room was not properly cleaned upon arrival — sand on the floor and a strong damp smell. We also had issues with the air conditioning that were never resolved, despite reporting it twice. Food quality was poor and repetitive, with little variety for a resort that advertises itself as luxurious. Service in the restaurant and reception was slow and at times dismissive.

ella fleming

Honestly don’t even bother going if you have booked it. We went and booked a “garden view” it was a view of a building site! The food was awful we did not eat in the restaurant at all. There are a few spots near it which are nice, but obviously you don’t want to do this when you have booked a hotel which “supplies” food. The eggs are green, nothing had flavour, the chicken was beyond questionable. The staff are rude, there are some who are friendly ones such as the lifeguard. They do want tips for doing the most simple favours. They serve you smoothies which they then make you pay for….. the rooms are very outdated. The cleaner doesn’t clean the room, we had to go down reception 4 times to get clean towels and some bottles water. If I could give it a 0 I would. Oh and all the plates and classes are chipped.

Stuart McBride

Mixed experience. Food and drinks a let down massively and not great value. Poor selection and quality Better to eat out. Can get some great offers out in town and taste far better. Staff friendly enough but nothing special. Rooms are tired and other comments I agree with. Pool has cracked and missing tiles. Saving grace is being on beach and Amazing views of the beach. Pity as it could really be a 4 star hotel, but in current state it's barely a 2 star.

Jakki Nguyen

Rooms were very outdated. TV didn't work and shower was cold. We had a standard room and our view was of the road and a building site. Food was lovely. There were a few complaints from other guests but it seemed to me they were just missing the British food as the food served for all three meals across the day was lovely. Salad bar was delicious and everyday for dinner there was someone carving some sort of meat. The duck was my favourite! Fruit selection wasn't great but only thing I works complain about at meal times. Drinks weren't amazing either sickly sweet and I wanted ice for my drink one day and they were really funny about serving me more than one cube! Pool was lovely although we didn't use it as we are beach people... unfortunately the beach was the biggest disappointment. Very small, and not sand but more like little stones. You couldn't swim in it and when walking in there you had to wear beach shoes. Only good thing was we got to use the sister beach next door which was a little better. Snorkeling there was nice but I've seen better in Egypt Animation team are very good and work very hard. Had a hamman spa was was definitely recommended. About a 15 minute walk was a shopping centre which was nice to go mooch around in the evening. And about 20 minutes in a uber (think we paid £1.20) you could go to the marina which was beautiful and had lovely restaurants. From there you could walk to the famous Sheraton street. (Think Oxford Street seeling souvenirs and fake stuff for tourists) Wouldn't go back bit as usual the beautiful weather made up for it all.

Paul

After 4th day I was covered in over 100 bedbug bites. I had an anti reaction infusion at a cost of €400. Manager refused to acknowledge the fact they were bedbug bites even though confirmed by UK GP. I was offered 2 a la carte meals and a late checkout as compensation. Housekeeping came and sprayed the mattress with bug spray but I refused to stay there. I moved rooms to an “upgrade”. I was offered another hotel with only 2 days remaining. See below the upgrade view and bites to legs. This is not a 4star hotel. It would struggle at 3. Stay clear!

Кристин Великова

Honest Review – Mixed Experience The hotel had a welcoming staff and a beautiful beach view from our room, which we really appreciated. However, the hotel itself felt quite basic and didn’t really live up to a 4-star rating. It was fine for the price we paid, especially since we spent most of our time exploring rather than at the hotel. One disappointing experience was on our last day when we were unexpectedly charged for two cheap, tasteless drinks. A friendly staff member initially assured us it wouldn’t be an issue, but when the receptionist changed, suddenly there was a problem. Given that we barely used the bar during our stay, this felt unnecessary. We ended up going to the nice café next door instead, where the drinks were much better anyway. Overall, an okay stay with a nice view, but some aspects of service and quality could definitely be improved.

Geoff Green

Enjoyed a 4 night stay in Feb ‘25. Weather was around 24°c for the stay. Clean hotel with great views and access to the beach. Mostly French guests, very relaxed vibe here. Good food through the day and selection of drinks. Rooms were spacious with good views. Cons - Water was a nightmare to get at times, you have to pay an extra €1 for a fresh towel. No coffee or tea facilities in the room. All staff made the effort to ensure you had a nice stay. The hotel isn’t luxury but it’s comfortable, well laid out and is superior to the Occidental resorts down the road.

Mohan Narayan

My wife and me stayed in the hotel during New Year, we had great time. Hotel was clean, Spacious, good views, friendly staff. Three outdoor pools and one indoor heated pool, Sauna, Jacuzzi. Although it was during winter holidays, not many children, so pool was not busy at all. Only sad part was Steam room was not working. Otherwise everything was perfect. We are seriously considering of returning next year too for new year. New year gala dinner was scrumptious and wide choice with plenty of wine, beer and other drinks. We also had access to the My Favorite Club lounge in the hotel as part of our booking package, which had plenty of food and drinks to enjoy anytime.

Sara Russo

Very nice! We enjoyed very much the hotel. Ot was all inclusive, great buffet, great pool, great spa. I would have kept the spa for adults only though. The rooms was super nice but for the extra we paid for the sea view, i would have enjoyed a sea view and not a roof and sea view. Highly recommended.

Ian Millar

Enabled us to have a lovely relaxing time, enjoying some sunshine and warmth. The hotel rooms are a good size with nice en suits facilities and the excellent food in the buffet restaurant was varied, with themed evenings. The outdoor pools were a tad cold but the indoor pool and jacuzzi was always available ( best time to go was after midday as people got ready for lunch )The beach is superb, but accessed by a walk down.

Kieran

Lovely venue, great atmosphere and all staff were friendly. Sifa was lovely and attentive, she communicated in English and other languages. Dina also lovely and good at serving the wine Sea view beds were so comfortable, plenty of food choices and multiple bars throughout the day open. Indoor poor warmer than outdoors, Jacuzzi and sauna present. All rounder good accommodation.

Lasagne 79

We had a superior room. It had air-conditioning, kettle, fridge, comfy beds, quiet area. It was clean and had everything we needed. The pool area needs some maintenance, it looks tired and has broken tiles etc, but it was clean and tidy. Sun loungers in good condition. The food was basic, but mostly edible. Snacks were just hotdogs or burgers and fries. Ice cream available at meal times. The alcoholic drinks are basic too, but the cocktails are lethal! Drink responsibility! The staff are nice. We enjoyed our stay here and we would come back, as the price is very good. No need for a transfer, as the hotel is only 11€ from the airport. Only 4-5€ into the town centre.

Hanna MB

I just returned from a great week stay with 2 adults and 2 very young children. Staff were excellent with my children, very kind and interactive. Food was good - there was always something for us to enjoy at each meal. Drinks were good, I believe they have introduced a well thought out system where they only serve 2 drinks per person at a time to keep the queue moving at the pool bar, though they could benefit from a second person to make this even faster. Room and facilities were basic but very clean. Children’s playground could use an update as the flooring is uneven. Pool is not heated so a bit chilly in March. But this wouldn’t be a problem in the summer months. Life guard present, who does take the time to inspect and observe that rules are being followed.

Mandy Scoble

Arrived to wait 3 hours for room. Not offered a drink etc. Very noisy hotel in the evening. Staff not welcoming at all. A very quiet resort!! Absolutely nothing in the area at all. 5 euro taxi to town. Limited selection of drinks. Restaurant breakfast selection was good - lunch fair - dinner poor choice. Labelling of food re allergy is zero! Room was fine but poor 5 x weekly 'clean' - no cups washed etc. Overall I would not recommend this hotel and certainly not location.

Jessica Mudd

We are really disappointed with our stay at this hotel. We booked a short simple get away for a relaxing break and found it very difficult to relax here. The hotel room was DIRTY. There were poo stains on the outside of our toilet bowl that hadn’t been cleaned, stains on our bed sheets and stains on our furniture (see photos). The staff were RUDE, we were shouted at by a lady behind the bar for talking in the queue waiting for a drink, they had no manners and all just looked miserable. I feel dirty, unclean and dissatisfied after my stay in this hotel and can guarantee we will NOT be returning. As well as this the food served as part of the all inclusive was also disappointing. We often found hairs in our food and there was also very very little to choose from. In terms of location, there is NOTHING near by except a small irish bar and a couple of tiny shops. To get anywhere slightly interesting or fun you have to have a 20 min taxi journey or 20 min electric scooter ride. There is no evening entertainment and no restaurants near by where we could go to pass the time. We were practically stuck in our dirty hotel room that we wanted to be in as little as possible. DO NOT STAY HERE

Lillian Okungu

The staff are very friendly everyone can afford a smile when you meet them, just the Managment should provide a bottle or 2 of water per day in those fridges rather than keeping a fridge running empty, it’s a good hospitality to do so and doesn’t cost much, plus things for making a hot drink, what’s the point of the electric jug in the room when there is nothing in the room to use it for. The TV was in Spanish, so I could not use it. And pool towel is bought so best you carry yours or be ready to buy one 10 Euro. Otherwise the staff were helpful especially the restaurant, evening bar and house keeping. Would come back

Osama Ewayan

Honestly, I’ve stayed in many hotels before, but this one? On another level! From the moment I walked in, I felt like royalty. The service was beyond exceptional, the rooms were spotless, and every little detail was just perfect. But the real star of the show? Ahmed — the animation guy. I’ve never met someone with so much energy, charisma, and talent! He turned every evening into a magical experience. Whether it was dancing, games, or just making us laugh, Ahmed made the whole stay unforgettable. If you’re thinking of booking a holiday, don’t even think twice. This hotel is a hidden gem, and Ahmed is the soul of the fun. 11/10 experience! Will definitely come back just for him!

Nick Tamanski

We stayed at this hotel with our family for a week. We really liked everything, especially the delicious food for everyone. The evening and daytime programs were the best, I liked that there were many sports activities. I would especially like to thank the team of animators who did their job very well. Ahmed, brother, you are the best animator, thank you for the amazing emotions!

Mohammad Ashraf

The stay at the hotel was very good. It was a new experience and I will repeat it soon. Thanks for all the effort by the staff and thanks to Ahmed from the animation team. He was helpful and provided us with many activities and the food was good and the sea amazing

Matiss Putnins

I recently stayed at Barceló Tiran Sharm, and while some aspects were great, others were disappointing. Check-in & First Impressions Upon arrival, the reception staff were professional and welcoming. However, I was surprised when they immediately offered us a paid room upgrade—before we had even seen our assigned room. This made me wonder if there was something wrong with the standard rooms. We declined, as the website showcased beautiful rooms, so why pay extra for something you already expect to be nice? Once we finally got our keys and entered the room, it was quite outdated—nothing like the website photos. The bedding was worn out, with visible fabric pilling from overuse. The room also didn’t seem to have been properly cleaned before our arrival. Since we were tired from a late arrival, we just went to sleep. The next day, after leaving a tip for housekeeping, the room was properly cleaned, and we were given new, comfortable bedding. Food & Drinks The food was repetitive, with not much variety. Lots of plain salads, but enough to keep you fed. Drinks at the beach bar were great, and the bar staff were fantastic—friendly and welcoming. Biggest Disappointment The pool was under refurbishment, and at no point before arrival were we informed that it would be completely unavailable. This was frustrating, as a pool is a major part of a beach resort experience. What Made the Trip Worth It? The animation team! They were the true highlight of the stay, keeping guests entertained throughout the day and evening. Special thanks to Zarina, Ksysha, Regina, Saio, Hamza, and Rob—they truly know how to keep guests engaged and motivated. Would I Return? Yes, despite the issues with the room and food. The entertainment team and beach bar staff made up for the shortcomings. However, management should be more transparent about room quality and any ongoing renovations.

Tara Allcock

Well what can I say. What a great holiday we had here. Our rooms were upgraded because I believed we had booked sea view rooms but apparently they were side sea view to which I was not happy however Olga the customer relations manager upgraded us to sea front rooms and she was very helpful to me before and during the holiday. Our rooms were clean and spacious and our cleaner Ahmed was a lovely man and looked after us well. The food was Amazing lots of different selections to choose from . My daughter who is gluten free was looked after well by the restaurant manager Waleed and head chef who even brought partner some special vegetables when he heard him asking for vegan meals. Our waiter Mostafa couldn’t do enough for us! Only downside is you do not get your full 7 days all inclusive as we arrive about 7-8 at night on the Saturday and on the following Saturday check out was at 12 and they cut your ands off so we couldn’t access the food and drinks. They did allow us to keep one room for free until 3pm and allowed us to eat lunch at the restaurant. First time in Egypt and the hotel staff made it enjoyable for us They views were Amazing too! A special shout out to the names mentioned above Olga Ahmed Waleed Head Chef and Mostafa they are a credit to your hotel . Bar staff on beach and restaurant looked after us and beach staff were great, pool was closed for most of our week which we was not told about. Animation staff okay however one was very pushy can’t remember her name maybe seo ? Loved this hotel I would 💯 go back again ♥️

Tiffany Attwood-Payne

We went to his resort in January and loved it so much we returned again in April. As always the room was great, service amazing, staff friendly and helpful, absolutely amazing entertainment team couldn’t praise them enough. Filo, snoopy, and Mario stood out everyday, engaging you in activities, having fun with you, making it a personal experience! and creating a lovely atmosphere by the pool as well as the beach. Entertainment every single night, lots of variety. Mohummed the lifeguard couldn’t do more for you and was so lovely. All reception staff were super helpful. Didn’t have a single bad experience with a staff member whilst here everyone is so friendly. Room was cleaned so lovely everyday, fresh towels, complimentary toiletries, bottled waters, which made us feel at home! Will definitely be returning for the 3rd time!

Presci Look

Where to start. Let's just say that the hotel's location and exterior are really good. As for the rest, there's plenty of room for improvement. The rooms are old and need to be renovated. The buffet isn't very varied, and you often have to queue to get a drink or eat the day's specials. As for the service, it's up to you and your luck. In short, I think there are better places for the same price.

Winston Gomez

I never leave a review. This time I will I have never had such a great time , it was excellent. The staff are wonderful, the resort fantastic. I'm vegan would have been happy with salad, but had tons of choice every day. The only bad point is I had to come home.

Dmitry Drozdov

It's excellent for the money. Food is simple, but tasty. Rooms are small, but clean and well kept. Beach 🪸 is dead, but still there are a lot of fishes. The only bad thing - the internet, it's not stable and slow.

Alan Castellucci

The hotel is a well-maintained establishment, more fitting as a 4-star rather than a 5-star property. The structure itself is not modern and does not meet the standards of today's luxury hotels. However, it more than makes up for this with several aspects that truly stand out. The park and garden are simply exceptional, undoubtedly deserving of a 5-star rating. Meticulously maintained, they provide a unique space for relaxation and natural beauty. The pool is also 5-star quality—spacious, clean, and perfectly integrated into the surrounding environment, ideal for moments of pure relaxation. When it comes to food, the quality is good, but the menu lacks variety. This is an area that could be improved to better accommodate guests who enjoy more diverse culinary options. The real highlight of this property, however, is the staff. The hotel’s personnel are simply outstanding, deserving of a 7-star rating. Their kindness, friendliness, and professionalism are evident in every interaction, whether it's with the waitstaff, head servers, housekeeping staff, sauna attendants, or the diving team. Everyone contributes to creating a warm and welcoming atmosphere, making the stay truly memorable. In conclusion, while not a modern 5-star structure, the hotel excels in the quality of its outdoor spaces, the comfort of its pool, and most importantly, its extraordinary staff. A stay here will leave you with the memory of a vacation defined by care and attention to human detail.

jeffrey mace

We were here for 1 week during the Easter school holidays. We arrived with an open mind because the holiday was very cheap. We opted for the all inclusive because it was good value for the extra money, and as such, if the food wasn't great, we'd have some meals out as well. The food was excellent. Lots of choice and of good quality. We ate in the hotel for the duration of our stay. We also bought a bottle of gin on the flight over, as in previous budget holidays, the'local' spirits have been appalling. Again there was no cause for concern. The beer was pleasant and the spirits were of decent quality( at least the ones we tried). This is a large complex on many levels with many many steps. There are plenty of lifts for those who struggle or don't want to take the stairs. There are 2 pools. We only used the quiet smaller pool on the lowest level. The main pool was far too busy for us. We never had issues getting sun loungers and the guy who ran the small bar there was great. In fact all of the staff were. The views from the complex are stunning. Every room has a sea view. The hotel is on the top of the hill overlooking the town. The walk down is either a downhill winding road, or you can opt for the 709 steps down. We did this twice. The first time we walked back up the same way. The second time we got a taxi up which was just 6 euros from the taxi rank by the harbour. All in all it was a great week, and we would definitely stay here again

Sinisa Nedeljkovic

Rooms are clean and acceptable, Food reasonable, we always found something we liked, certainly had plenty to eat at every meal. Lack of Wi-fi in rooms slightly disappointing, but we sort of knew about it. Great views from the hotel, but if you don't have a car, it's a bit difficult to get to town / beach as there is no local transport apart from taxi. If you like cats, you'll love the place. Overall satisfactory.

Bianca Munteanu

We had booked this holiday last year in April around Easter , when I booked the holiday I booked it especially for the views from the balcony of the apartment but highly disappointed when I opened the door to our room. We did have a nice few from the balcony but the Room was Old style room with two separated beds even thought I thought it would be a double bed . Very noisy at night , had to sleep with my earplugs otherwise wouldn’t be able to close an eye . We were on top of the kitchen and on the second floor , we could hear the neighbours upstairs talking and moving furniture also the fridges and the washing machine at night from the kitchen . The food wasn’t great , really bad quality which was disappointing as I knew islands like gran canary from Spain offer fresh food , didn’t have any taste , very bland . The all Inclusive deal wasn’t really all Inclusive as we have found out that we had to Pay for the remote if we wanted to watch tv, had to pay for the safe , had to pay for an hair dryer . The worst of all is that we thought it would be a safe space to leave whatever we want in our room without worrying about it . We left some sosie change on the table in the kitchen among other things and to find out that it was stolen by the cleaners . Unacceptable! If we wanted to leave tips we would of done in the tip box which was available at the reception . The drinks included part of the deal weren’t really great as they were watered down . Overall experience wasn’t great as I expected a bit more from the service and the food of the place . Wouldn’t come back here.

Reina RK

The hotel has a lot to offer, including multiple facilities, on-site restaurants, and beautiful access to nearby beaches. Our room was very nice—clean, comfortable, and well-maintained. The highlight of our stay was the incredible view, which was truly breathtaking and made the experience even more special. The only downside was that the hotel did not provide Wi-Fi in the room, which was a bit inconvenient. However, everything else, from the amenities to the stunning surroundings, made up for it. It’s a great option for anyone looking to relax and enjoy the beauty of Gran Canaria

Trevor Sanders

Colina mar is a 3 star accommodation located at the top of the mountain and provides amazing views of peurto Rico but just a short taxi ride about 5 euros to the beach so if your looking for a good holiday at good value for money this is for you, firstly the apartments are clean and comfortable and the view from the balcony of Puerto Rico beach is amazing, food is down to taste some people will love it some not so much as not too much choice but it is different every day, pools are good fun areas and all ways something going on like water polo, evening entertainment is some nights good but also some nights poor, colina mar is a good all in all is very good value for money and I would recommend giving colina mar a try

Kev K

Fantastic. Very friendly staff throughout the hotel. I particularly want to shout out Angelo and Naela who were both so friendly, hard working and always had a smile on their face and time to chat with us. The food at the dining buffet is perfectly fine. We stayed here a week and always had an appetising meal in the hotel. The pool is a bit cold. The lifts are a bit slow. But that would be nit picking. Loving it here.

Sam Davies

Stayed for 5 nights during Feb half term with 3 friends. Absolutely loved it. Clean and tidy, clean towels available on request. Reception and bar staff brilliant. Waiting staff so kind and happy to chat. Drink choice was everything you can think of plus more. Good choice was basic but enough of a selection. Very clean throughout. Location was perfect for us a little walk to the shops and market. Really couldn’t ask for anything more. We have booked to come back again next year. Loungers comfy and plenty of them available. Pool was cold but everything you would expect. Absolutely no complaints at all.

Luca Groen

First off all i don’t really like all the staff they hired, some of them looks like they’re on a drug trip.. Service is not available to the staff what it looks like. The staff doesn’t really care to the people that doesn’t talk in spanish.. There are a few staff members that were chill though. Room is only good if you buy first class. Location is mid.

Jaakko Lehtonen

Room - Hot shower with good water pressure. Very clean but old and this comes with some paint errors. Tv works with coins only. Not that we needed it, just to let you know. You can't get out without a key from your room but if you take the key to go out and your family stays In and can't get out - what if there's a fire? Staff - very friendly, good english, cleaners clean every other day, but failed to mention WiFi is only free in the lobby, 27e for 5 devices In room. Also car renting service in the lobby which we did not partake. Location - We find this to be a very good location. Lots of restaurants and shopping nearby, see shopping centre Tropical. (there's 3 floors, accessible from the back) Pool is not heated so it's cold most times. Kids didn't mind. Roof terrace is great. Elevator to 15 then go up the stairs. View is amazing. All In all, we loved our stay. 👍

Dave Brett

Apts rated ⭐️⭐️. Spotlessly clean, friendly, helpful staff. Large swimming pool, with plenty of sunbeds. Food good, different menu every day. Buffet breakfast, lunch, and dinner, priced 6, 9, and 11 euro respectively, great value.

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

Ivona Kacelovic

We returned from vacation yesterday. I was in this hotel for the fourth time but it's already the last. I understand that it may not be the season yet but assessment is a maximum of one point. The room is still bearable but the carpets in the elevator stink, dirt everywhere (old block). I took a photo of the carpet near the elevator. In the dining room there is a bad smell in places, similar to cat urine, the food is poor but I understand that this hotel does not meet 5 stars so I'm not even talking about it. The only big plus is their spa. The girls from Thailand are super. This time I was only there for 4 days so it didn't ruin my vacation but I definitely don't recommend it to anyone who pays a lot of money!

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

Venelin Tonev

I visited the hotel for one week with the family. The events for the kids are amazing. The animators are top professionals. I recommend however taking some ear plugs for the children disco. It is definitely loud even for adults. I personally enjoyed the Dart tournaments twice a day. A great trainer there, had a lot of fun.