Ecaterina Zamfir
This one is for travelers that have been to others All Inclusive resorts and have experienced true Costumers service, cleanliness and overall decent communication from staff.. you WILL NOT get that here! Spend your money somewhere else. I have not read the reviews prior to coming to this place, and lesson learned.
The rooms are not clean, run down, they won’t even change the towels.
The staff barely acknowledges you, at best! At least twice a got an eye roll from staff.
The food is at best a 5/10
. The people working can make or break your experience! The staff working should be trained more!
Also, The communication between front desk, costumer service and client is the worst!
Melanie C
Let me start by saying please don’t listen to the negative reviews. We had a fabulous time from start to finish, our 10 day stay on our family vacation was great. The staff were such hard working and kind helpful people. Hats off to all staff at this resort from the bell boys, to the maids servers etc all fantastic. A special thanks to our housekeeper Juana Guzman for always keeping our room tidy and filling our fridge. The food was good, especially the French and seafood restaurant. Best drinks are found at Lobby bar 2.
Andriana Remska
We stayed here in the fall and were very pleased with this hotel. The food here is great, there were different dishes every day. Although the weather was not very sunny during our stay, there was enough entertainment on the hotel grounds to enjoy our stay here. The only downside was that the hotel description states that the staff also understand English, but at the reception we were served by a girl who did not understand basic words, but I consider this a small downside, although the check-in was quite long. We really liked the pools, the area around them, the wonderful cocktails at the bar. There are wonderful shops on the hotel grounds where you can buy souvenirs. The room is good, we had a wonderful view from the window. Perhaps the rooms need restoration, but this is due to the heat. Overall, we are very happy with our stay and thank you for making our vacation wonderful
Sergiu Hritac (around_the_world)
I recently stayed at Occidental Caribe in Punta Cana, and overall, it was a fantastic experience! The resort is beautiful, with stunning beachfront views, well-maintained pools, and lush gardens that create a tropical paradise. The rooms were clean and comfortable, offering a relaxing space to unwind after a day in the sun.
The food options were great, with a variety of restaurants serving delicious meals, from local Dominican flavors to international cuisine. The staff was friendly, welcoming, and always eager to help, which made the stay even more enjoyable. The entertainment team was lively, keeping the energy high with fun activities throughout the day.
The only downside was the loud music that played until late at night. While I understand that many guests enjoy the nightlife, it would have been nice if there were designated quiet areas or better soundproofing for those who prefer to rest earlier. If you're a light sleeper, bringing earplugs might be a good idea.
Despite that, I would still highly recommend Occidental Caribe for anyone looking for a fun and relaxing getaway in Punta Cana. Just be prepared for some late-night noise if you’re hoping for a peaceful evening! 🌴✨
Jennifer Nunez
Great hotel, beautiful grounds. Well kept and clean. Food has good variety and lots of restaurants to choose from. But the best part was the fun we had with the entertainment team at the pool. Special thanks to Juan Mateo who got us up and playing all the games and really enjoying our days.
Would definitely recommend
My Booking
