Napadreams
The shops inside the hotel are extremely overpriced, and there are no real bargains to be had. The lady in one of the shops, in particular, was rude and unpleasant, offering some of the worst customer service I’ve experienced. You’ll find much better deals and friendlier service in the nearby town, so I’d recommend shopping there instead.
Some staff members also came across as quite miserable and didn’t treat guests equally, which was disappointing. I also wasn’t impressed with the cleanliness around the pool areas — for example, two dirty plates sat near the infinity pool for four days without being cleared away. Getting a sunbed is another challenge; if you’re not up early to reserve one, you’ll likely miss out. As for the rooms, I’d strongly suggest booking a sea view room. Without it, the rooms can feel a little dark and depressing.
On a more serious note, I also noticed a few health and safety concerns around the hotel, which really shouldn’t be overlooked. It gave the impression that attention to detail in this area wasn’t a top priority.
Now, onto the positives:
The views are absolutely beautiful and were my favourite part of the hotel. The food was decent, although I did notice that items started being cleared away from around 8:45, even though dinner is advertised until 9:30. Some bar staff were excellent and went out of their way to help, although it often seemed to depend on whether you tipped first. The housekeeping team, however, was outstanding — I’d give the maids a solid 10/10. The entertainment team also deserves full credit; they were fantastic and really couldn’t be faulted.
Overall, this hotel has its strong points, but also a fair share of letdowns.
Roman Čevela
For a small family, this was a wonderful holiday. The biggest highlight was definitely the team of animators who made sure there was always great entertainment – they really deserve special praise in my review. The hotel is clean, and the housekeeping staff do an excellent job. I also really enjoyed going to the snack bar for lunch.
Dušan Radovanović
Forget about the Turkish hotel star ratngs. This is a 3.5 star hotel. 4 stars on a sunny day. Someone said that the hotes is whay you make of it... well, this one is making me hard to find samething worth the money I have paid for it. That being said, I will never come here again, or Turkey most likely. Soooo... where to begin.
This is definitely not the ultra all included resort as advertised. Not everything is available all of the time. Ice cream, snacks and such are available 2 hours a day. All that is always available is cheap liquor and machine soft juices. The food is actually good and they try to make it interesting and there is something for everyones taste. Always enough foe anyone. All the sweets taste roughly the same, too mush sugar in everything, but that's the way locals love it.
I would say that our room was the oldest in this resort. We paid for double bedroom, but were given the single one. After complaining, we got this... let's call it apartment. The apartment we were forced to take, since everything else was full apparently, was unused for some time. The two A/C units were uncleaned for ages. The room was filled with moisture and mold odor, the air from A/C units as well. One was barely blowing cold air at all. We actually had black mold in the bathroom. See the pics.
If you have a problem or are unsatisfied in any way, you can count on staff being rude (in our case very rude indeed) or not understanding english all of a sudden. The very young receptionist was so rude when we came with our problems to him, while the manager stood next to him and said nothing. He did send someone to clean and repair the A/C, but nothing was really done.
The stairs... the damned stairs. This resort is all in stairs. Wherever you need to go, you'll need to take the stairs. People with knee problems or anything stairs related, stay away!
The beach, or more precisely the wooden dock, is OK. You can take fresh beach towels every day, one per guest. The number of beach chairs and parasols is not enough for all of the guests. You must come and claim what you need on the beach before 8AM! People reserve their parasols and chairs when they leave the beach by leaving towels, wate bottles or alike, so that makes it much worse. Nobody removes the reserving towels, even after we were said that the towels will be removed after 15 minutes. So... nobody of the staff cares, as is the case with almost everything else.
Lokata Wmieszkanie
The gym was dirty and neglected – the floors and equipment were not regularly cleaned, and there was an unpleasant smell in the air.
The equipment was largely faulty and dangerous – the treadmills had slipping belts, which posed a real risk of falling and injury.
Despite two conversations with the hotel manager and reporting the issue, the gym was neither cleaned nor repaired.
The pool area was also neglected – the benches were dirty, and some had exposed nails, which could have caused injury.
The food was ok
danish ehsan
Absolutely disgusting hotel toilets smelled of sewage which kept coming up in the toilet I called them twice they didn’t bother sending anyone. The very first day we arrived on the Saturday 21st June 2025 there was a man at reception i had an enquiry about my booking he shouted in my face and said WHATS THE PROBLEM so so rude I’ve never experienced such rude staff in a hotel in all my life. I asked to speak to a manager he refused and said go to guest relations there was no one there for the duration of our stay. When I finally figured out who the manager was he was also so rude he shouted at us because our kids made a mess at the table he knew no English and asked someone to translate I was shocked at what I heard. He said the manager is saying don’t make a mess because ants will come and they are superstitious it’s bad luck to kill an ant!! What on earth!! Ride staff they don’t bother telling us where any of the snack bars were on the last day we discovered a snack bar that served pizza they didn’t bother telling us . None of the staff know English and all they do is shout at you. The food was always freezing cold and disgusting, the grill was disgusting and totally burned creating a fire hazard. Worst food ever they don’t give you complete service avoid at all costs. Horrible horrible staff and service they only cater for polish and Russian guests
My Booking
