Napadreams
The shops inside the hotel are extremely overpriced, and there are no real bargains to be had. The lady in one of the shops, in particular, was rude and unpleasant, offering some of the worst customer service I’ve experienced. You’ll find much better deals and friendlier service in the nearby town, so I’d recommend shopping there instead.
Some staff members also came across as quite miserable and didn’t treat guests equally, which was disappointing. I also wasn’t impressed with the cleanliness around the pool areas — for example, two dirty plates sat near the infinity pool for four days without being cleared away. Getting a sunbed is another challenge; if you’re not up early to reserve one, you’ll likely miss out. As for the rooms, I’d strongly suggest booking a sea view room. Without it, the rooms can feel a little dark and depressing.
On a more serious note, I also noticed a few health and safety concerns around the hotel, which really shouldn’t be overlooked. It gave the impression that attention to detail in this area wasn’t a top priority.
Now, onto the positives:
The views are absolutely beautiful and were my favourite part of the hotel. The food was decent, although I did notice that items started being cleared away from around 8:45, even though dinner is advertised until 9:30. Some bar staff were excellent and went out of their way to help, although it often seemed to depend on whether you tipped first. The housekeeping team, however, was outstanding — I’d give the maids a solid 10/10. The entertainment team also deserves full credit; they were fantastic and really couldn’t be faulted.
Overall, this hotel has its strong points, but also a fair share of letdowns.
Waqar Ahmed
Avoid this resort at all costs. Reception staff are rude and unwilling to help. They dont provide a complimentary sandwich and drink on arrival late at night. Instead told us to have cheese and tomatoes. Unless you are a white person they wont go above and beyond for you. Wifi is only available in the lobby so unless you have roaming set up or sit in the lobby all day then you will have no access to your mobile phone. Rooms are not cleaned thoroughly they have paper thin walls, no chance of sleeping if you have noisy neighbours. The food is awful, menu is repeated. Infact, they use the leftovers as cold food for the next meal. Fruit was non existant. Just watermelon a few days, and apples anr pears. Never have I seen such awful menu at any of my destinations. Never got a smile or thank you from any of the staff working there. The only postive thing about this place was the waiter working in the restaurant and the shuttle bus rep in the lobby. They both went above and beyond to help. Anything else was horrendous and I regret wasting my money going to this place. If I could give minus 100 stars then I would
Iti-Loret Soolepp
I really liked the hotel. The hotel was peaceful, you could rest, sunbathe and enjoy the weather. There are always pros and cons.
➖Far from the airport (1.5h bus ride)
➖swimming pools cold (without heating)
➕by the sea with a direct view of the islands
➕nice servers and friendly.
Roman Čevela
For a small family, this was a wonderful holiday. The biggest highlight was definitely the team of animators who made sure there was always great entertainment – they really deserve special praise in my review. The hotel is clean, and the housekeeping staff do an excellent job. I also really enjoyed going to the snack bar for lunch.
Dušan Radovanović
Forget about the Turkish hotel star ratngs. This is a 3.5 star hotel. 4 stars on a sunny day. Someone said that the hotes is whay you make of it... well, this one is making me hard to find samething worth the money I have paid for it. That being said, I will never come here again, or Turkey most likely. Soooo... where to begin.
This is definitely not the ultra all included resort as advertised. Not everything is available all of the time. Ice cream, snacks and such are available 2 hours a day. All that is always available is cheap liquor and machine soft juices. The food is actually good and they try to make it interesting and there is something for everyones taste. Always enough foe anyone. All the sweets taste roughly the same, too mush sugar in everything, but that's the way locals love it.
I would say that our room was the oldest in this resort. We paid for double bedroom, but were given the single one. After complaining, we got this... let's call it apartment. The apartment we were forced to take, since everything else was full apparently, was unused for some time. The two A/C units were uncleaned for ages. The room was filled with moisture and mold odor, the air from A/C units as well. One was barely blowing cold air at all. We actually had black mold in the bathroom. See the pics.
If you have a problem or are unsatisfied in any way, you can count on staff being rude (in our case very rude indeed) or not understanding english all of a sudden. The very young receptionist was so rude when we came with our problems to him, while the manager stood next to him and said nothing. He did send someone to clean and repair the A/C, but nothing was really done.
The stairs... the damned stairs. This resort is all in stairs. Wherever you need to go, you'll need to take the stairs. People with knee problems or anything stairs related, stay away!
The beach, or more precisely the wooden dock, is OK. You can take fresh beach towels every day, one per guest. The number of beach chairs and parasols is not enough for all of the guests. You must come and claim what you need on the beach before 8AM! People reserve their parasols and chairs when they leave the beach by leaving towels, wate bottles or alike, so that makes it much worse. Nobody removes the reserving towels, even after we were said that the towels will be removed after 15 minutes. So... nobody of the staff cares, as is the case with almost everything else.
My Booking
