My BookingReporting Analyst
Location: Chester, CH1 6LT
Who we are:
HolidayGems Ltd and Destination2 Ltd are part of Travcorp Holdings Ltd and are two of the most innovative and progressive online tour operators in the UK, selling holidays nationwide to a variety of long and short-haul destinations.
Our inspirational business has grown from strength to strength in both financial terms and passenger carryings. Last year we surpassed the £110 million sales mark and gained market share across all key trading areas, including the UAE, Indian Ocean, Thailand and the Caribbean, resulting in over 500,000 bed/nights. We continue to go from strength-to-strength with a new cruise brand plus new destination openings in the year.
“The knowledge within our business is impressive and has driven our results this year. The work that we put in during the pandemic has become the platform for our growth, which together with a strong balance sheet and a strengthened senior management team, gives us a firm belief that we can and will become one of the most progressive travel groups in the UK.” Andrew Botterill, Executive Chairman of Travcorp Holdings Ltd
We believe that keeping our team happy contributes to our business success.
Our Culture:
Our customers book dreams and it’s our job to ensure we turn those dreams into reality. It doesn’t matter at what point in your career you are with us, which department you work for or where you are based, every team member plays their own crucial part in achieving our Belief “Everyone Deserves a Little Luxury”.
We have strong values that drive our ambition of becoming one of the largest tour operator groups in the UK travel sector and are looking for people who will be excited to help drive business growth. If you are entrepreneurial in spirit, creative in your thinking, and always ready to go the extra mile then we want you onboard.
Purpose of the Role
As a Reporting Analyst, you will support the Management Information team in producing and distributing several KPIs and business critical reports across all business areas.
The ideal candidate has a fine attention to detail and an enquiring mind that leads them into seeing and implementing process improvements.
The role provides opportunities to improve existing skills and learn new reporting tools including, but not limited to SQL, SSRS and Power BI.
Key Responsibilities
- Distribute daily, weekly and monthly reports to all business areas.
- Identify gaps in the current processes used to present MI and make suggestions for improvements.
- Ensure data captured from external businesses is represented correctly within the central data warehouse.
- Analyze data received from disparate sources on an ad hoc basis to provide business areas with fixes to issues they have encountered.
- Turn around data requests from business departments quickly to aid in sales and in-resort customer inquiries.
The Person: Essential Knowledge, Skills and Abilities:
- Proven experience as a reporting analyst, preferably in an online travel setting.
- Advanced knowledge of Excel with ability to summarize and present complex data in an easy-to-understand format.
- Strong analytical and problem-solving skills with the ability to interpret complex data sets.
- Excellent communication skills with the ability to convey technical information to non-technical stakeholders.
- Enthusiastic about using new technologies and tools to interpret data.
- Capable of producing high standards of work to tight deadlines.
- Ability to work independently with minimal supervision.
Personal Qualities:
- Exceptional attention to detail and accuracy.
- Highly organised.
- Ability to work diligently at pace.
- Pro-active, delivery driven and highly self-motivated.
- Excellent interpersonal skills.
- High levels of concentration.
- Confident individual with the ability to work independently.
This is a Full-time office-based role in Chester (CH1 6LT) where you will be required to work 37.5 hours per week, Monday to Friday 9am to 5:30pm.
Core Benefits*
- Competitive salary
- Company Pension Scheme
- 22 days holiday rising 1 day per year (up to 25)
- Enhanced Pension
- Enhanced Maternity & Paternity
- Learning & Development Funding
- Friendly working atmosphere
- Company social events
Additional Benefits*
- Life Insurance
- Health & Wellbeing Hub (including EAP)
- Partner Exclusive Concessions
- Staff Travel Discounts
- Employee Discounts Platform
- Eye Care eVouchers
- Long Service Awards
- Lots more perks!
How to Apply
If you are passionate about presenting data to drive business success and meet the qualifications outlined above, we encourage you to submit your resume and a cover letter outlining your relevant experience and accomplishments to recruitment@holidaygems.co.uk