Greta Sokolovaite
We had a truly wonderful stay at Viking Infinity in Turkey – it exceeded my expectations in so many ways! The hotel was exceptionally clean and well-maintained, creating a very safe and comfortable environment for both adults and kids. There were plenty of food options and activities to keep the little ones entertained, which made it a great choice for families.
The staff were incredibly helpful – always nearby when needed, yet never intrusive. One experience that really stood out was an early morning walk I took alone by the seafront. I was dipping my feet into the sea with no one else around, and after a few minutes, a staff member discreetly showed up just to ensure my safety in case I decided to swim. That small act left a big impression – it showed how attentive and caring the team is.
Despite the hotel being quite popular and busy, it never felt overcrowded. There was always enough space and plenty of food – their buffet selection is fantastic, with something for every taste.
Overall, Viking Infinity is a great place to stay for a reasonable price. Clean, safe, family-friendly, and with excellent service. Highly recommended!
Sophie Bowers
Amazing Holiday – Highly Recommend!
We’ve just returned from two amazing weeks at Vikingen Infinity Hotel, and we had such a fantastic time!
The rooms are fairly standard, but honestly, that didn’t bother us at all we spent very little time there. The cleaning staff were brilliant, always making sure the room was spotless and fresh every day.
The food was great with plenty of variety, offering something for everyone. There’s food available pretty much all day and night, which was super convenient.
The drinks were okay not amazing, but decent. I found the cocktails a bit too sweet and syrupy for my taste at first. That said, I got used to them over time, or I’d simply ask for extra juice or a bit more alcohol to get them just how I liked. The bar staff were happy to accommodate, which was a bonus! 👌
One thing we really appreciated was how clean the hotel was throughout. Staff were constantly collecting plates, cups, and keeping things tidy.
The entertainment was excellent during the first week—really fun and engaging. The second week felt a little repetitive, but still enjoyable overall. A lot of people complain about it being too late, but we actually found the timing ideal. We adjusted our routine so the kids could rest beforehand, and it worked out perfectly.
There are so many pools and slides—something different for the kids every day, which kept them happy and never bored.
The staff were lovely and friendly. A simple “good morning,” “please,” and “thank you” goes a long way. They're working hard in hot and busy conditions—be kind and appreciate them!
The location isn’t the best—there are some shops about a 10-minute walk in either direction, but nothing too special. The local supermarket was very handy, especially since the hotel shops were, as expected, overpriced.
One big plus—no early morning rush for sunbeds! There were so many loungers and umbrellas that it was never a problem.
Overall, we had a wonderful experience and thoroughly enjoyed our stay. We would absolutely recommend this hotel and would return in the future.
Remember, a holiday is what you make it—relax, enjoy, and don’t be miserable!
Safa Haj
Terrible experience. This hotel does not deserve three stars. Poor English communication from most staff, with clear bias and worse treatment for non-Turkish guests. Pools get dirty fast and seem poorly filtered. Too few staff at bars/snack areas—waited 30 minutes for a sandwich. Food is low quality compared to outside restaurants. Internet costs €10 per week. Room cleaning is minimal and staff are rude, argumentative, and unapologetic. No manager available when problems arise. My first and last time visiting this area.
Charbel
This hotel does not deserve three stars. Most of the staff do not speak English, and those who do often don’t understand it well, which causes misunderstandings and occasional problems—except for a few reception staff who are welcoming. Staff usually speak to you in Turkish first, and if you don’t understand, you receive noticeably worse treatment compared to Turkish guests. This is clear bias and unpleasant discrimination.
The swimming pools get dirty quickly due to the large number of people, and it seems the filters do not work properly at night to clean the water. The hotel is huge, but there are too few staff at the bars and snack restaurants during the day, which means you have to wait a long time for a drink or snack. Once, I waited about half an hour just to get a shawarma sandwich!
The main meals are generally tasty and varied, but the quality is poor, and the same dishes taste and look much better in restaurants outside the hotel. You also have to pay €10 for internet for one week.
Room cleaning is minimal—only towels and bed sheets are changed—so you may find stains in various places in the bathroom. Staff do not treat you with respect or kindness; they may even argue with you for a long time without any apology, even when they are clearly wrong. There is no accessible manager. After two problems with the reception staff, we asked to speak to their manager, but they refused and no one came.
My experience was awful, and I was not satisfied at all with my stay in this terrible hotel. This was my first visit to this area, and it will definitely be my last.
Linus Wennergren
The hotel is very large and crowded, with lots of bars and snack places. There’s plenty to do for kids, but it doesn’t feel very personal or cozy. If you don’t mind being around a lot of people and prefer a big hotel, it might suit you.
The buffet offers a wide selection of food, but the quality is mediocre—though that’s somewhat expected with all-inclusive resorts, to be fair.
Unfortunately, I had a negative experience with the service. I accidentally left my glasses on the table in our room. After housekeeping cleaned the room, I found them broken. When I reported this the next day, the staff were initially annoyed and questioned why I hadn’t come sooner. In the end, they did nothing except say they were sorry. They claimed housekeeping never touches guests' belongings and couldn’t be held responsible. I didn’t argue—I know it’s just one word against another—but I asked if they could at least provide some tape or glue for a temporary fix. They couldn’t even do that. It was a missed opportunity to show some care and make me feel helped.
The glasses were prescription and cost around 150 euros. Now I have to fix them myself at home, and the hotel simply didn’t care. I spoke with a manager, who spoke with other managers, but it ended with, “Sorry, have a nice day.”
Regardless of the broken glasses, we won’t be coming back. The hotel is just too crowded and too big for our taste. The rooms are okay, and the AC worked well. Cleaning was acceptable. The staff’s English was poor, but that’s somewhat expected in Turkey.