Sarah
We had an incredible time at this resort! The daytime pool activities are so much fun and the staff really get everyone involved. We were smiling, laughing and truly enjoyed our stay. The staff are all always friendly, smiling, and helpful with any request you may have. Alejandro was amazing with his attentiveness and care provided to me outside of the pool when I needed assistance. The front desk employee (I wish I could recall his name ) was extremely helpful in getting us the room we anticipated with the BEST most beautiful ocean view we could have ever wanted. The night time dancing areas and events are amazing! The staff put so much effort into ensuring everyone is having a good time! Also, they take extreme care to ensure that photos are not allowed except for selfies, thus ensuring the privacy of all who stay at the resort. The resort is impeccable! Clean at all times, the food options are amazing and the pools are wonderful. The beach is beautiful and clean, not full of seaweed like some other resorts we've stayed at previously. Every single employee is friendly and we are so grateful for the experience! Definitely recommend this resort!
aleksandra bochenek
Stayed at the resort in March. Our second trip in 5 months and one more coming in November.
Service at the resort is amazing. Our butler Vanessa went above and beyond our expectations to make sure we have a good time. She looked after our reservations , communicated with us all the time and was extremely helpful. Many other people to mention and to say thank you to - Gabriel at the buffet , always attentive, always friendly
Giovanni at the pool - always bringing us drinks with the smile, coffee bar Genaro making us amazing coffees and very friendly. There is no words to express how much we are thankful to all the staff. Thank you Temotations for great vacation and see you guys in November!
Jaimmie Sibrey
Let me start by saying this is not a kid friendly resort. Therefore, there are many places around the resort you can not take pictures. Which is great! It allows for adults to be free and enjoy their privacy even if they are out in public walking around the resort. The staff was amazing, accommodations were amazing, spa services were Amazing, nightly entertainment on point! We went St. Patty’s week ‘23 and I’d return once a year if I could.
Larry Brandt
Revising my review. There are positives and negatives.
The alcohol situation isn’t great. The good stuff is only for those with a membership, which I’ve heard is way too expensive. And they hound you to sit through a presentation about it. It’s hard to relax when sales people follow you or call your room.
The games, parties, and event staff were awesome. The nighttime party runs really late. Which was fine at first, but after a few days being in the tower it was hard to sleep when it’s still going at 130am. Maybe the non tower rooms wouldn’t have that issue.
Food was good overall. Sea flirt was the best in our opinion. But we didn’t get to try everything.
There were lots of people topless at the pool and beach. It was a very judgement free and welcoming experience.
Skyler Altamirano
Just had my first experience in Cancun and let me tell you, this place did NOT disappoint! Beautiful views! Amazing staff! I'm a pretty picky eater and found some pretty good food. The service from the staff as a whole was phenomenal, they took really great care of me and my party. We celebrated my bday and they really made it next level. The play makers were so fun to party with, the servers were on top of everything! All around great experience can't wait to come back!!!